The shipping was exceptionally fast, taking only approximately eight days from Paris to Hawaii. Upon arrival, the product was in pristine condition, with no scratches, dents, or unpleasant odors. I ha... See more
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Pleasantly surprised. Came across these Ugg Sandals that were not available here in the US. Was quite hesitant but ordered them not sure what to expect, and they arrived much earlier than anticipated... See more
Company replied
I was very hesitant to order from this site but overall had a good experience. I ordered a Coach bag and immediately received confirmation and tracking info a few days later. Bag was shipped through D... See more
Company replied
Monnier Paris are great place for luxury shopping with amazing prices and great customer service! I ordered an amazing shoes from them and they was great! Authentic, fair prices, fast shipping and gre... See more
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Company details
About Monnier Paris
Written by the company
MONNIER Paris is the leading online destination for women’s fashion accessories. Discover the website’s many handbags, scarves, shawls, hats, sunglasses, jewellery and watches. To satisfy every season’s current trends, MONNIER Paris offers the latest handbags and accessories collections from the most renowned luxury brands: Balenciaga, Burberry, Acne Studio, Wandler, Jacquemus...
Contact info
2 place des Victoires, 75001, Paris, France
- +44 2035144833
- customercare@monnierparis.com
- www.monnierfreres.com
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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A site that offers the best brands
A site that offers the best brands, with fast shipping, even to Germany, as in my case. No problem, the site offers top-notch service 🔝
25 January 2026
Great Service
Ordered a beautiful raffia handbag (Rouje) and received constant updates on shipping. Packaging was great and arrived in the US less than 5 business days. Very satisfied with my purchase!
16 May 2025
Fast shipping great customer service…
Fast shipping great customer service product is exactly what I ordered. Thank you.
16 November 2024
The shipping was exceptionally fast
The shipping was exceptionally fast, taking only approximately eight days from Paris to Hawaii. Upon arrival, the product was in pristine condition, with no scratches, dents, or unpleasant odors. I had been searching for The Coach Originals Hamptons 2005 Crystal Signature Jacquard Hobo Bag and was fortunate to find it at MONNIER PARIS, as it tends to sell out quickly. Overall, I am thoroughly satisfied with my purchase and would rate it 10/10.
9 November 2024
super fast delivery
it came to me super fast, the bag was sold out everywhere in the US and I feel lucky to have gotten it before it sold out here too! Great quality and a hard to get bag at the moment
9 November 2024
Coach Purse!
Product is great! Came very fast! I was worried where this was my first purchase and was very happy with my decision to purchase from them. Also I reached out to customer service who got back to me very promptly and answered all my concerns.
9 November 2024
Shipped Fast and the bag came in…
Shipped Fast and the bag came in Excellent Condition !!
12 November 2024
Impeccable!
19 October 2024
Reply from Monnier Paris
Bonjour Geogina,
Merci beaucoup pour votre commentaire et votre enthousiasme ! 😊
Nous sommes ravis que notre service ait répondu à vos attentes.
N'hésitez pas à revenir vers nous pour toute future commande ou question. À bientôt !
Bien cordialement,
L'équipe MONNIER Paris
www.monnierparis.com
---
Dites-moi si cela vous convient ou si vous souhaitez des ajustements !
Reply from Monnier Paris
Hello Eleonora,
Thank you so much for your kind words!
We are thrilled to hear that you loved the ring, appreciated the price, and that the delivery was quick.
We hope to see you again soon at MONNIER Paris! 😊
Monnier Customer Service
www.monnierparis.com
Super fast shipping from Europe
Super fast shipping from Europe. Great price, no hassle shipping.
5 September 2024
Reply from Monnier Paris
Hello Kean,
Thank you so much for your positive feedback!
We're delighted to hear that you had a great experience with our fast shipping and pricing.
We truly appreciate your support and look forward to serving you again soon!
Monnier Customer Service
www.monnierparis.com
Reply from Monnier Paris
Hello Hiba,
Thank you for your kind feedback! We're delighted to hear that your order arrived quickly and in perfect condition.
If you ever need anything else, we're here to help. Enjoy your purchase!
See you soon at www.monnierparis.com
Monnier Customer Service
Fast and Genuine
Item arrived fast, great packaging and as described. No hassle with quick status update. Will be returning for future purchases. Thank you!
27 July 2024
Reply from Monnier Paris
Hello,
Thank you Serena for your wonderful feedback!
We're thrilled to hear that you are satisfied with your order and that you received your purchase quickly.
Your satisfaction means a lot to us, and we can’t wait to serve you again in the future!
See you soon at www.monnierparis.com
The MONNIER Paris Team
Reply from Monnier Paris
Hello,
Thank you Laurence for your wonderful feedback!
We're thrilled to hear that you love the shoes and that you received them quickly.
Your satisfaction means a lot to us, and we can’t wait to serve you again in the future!
See you soon at www.monnierparis.com
The MONNIER Paris Team
Reply from Monnier Paris
Hello Houssam,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you loved your experience with us and that the delivery was quick.
Your satisfaction means a lot to us, and we can’t wait to serve you again in the future!
See you soon at www.monnierparis.com
The MONNIER Paris Team
Pleasantly surprised
Pleasantly surprised. Came across these Ugg Sandals that were not available here in the US. Was quite hesitant but ordered them not sure what to expect, and they arrived much earlier than anticipated, and fit perfectly. Love that they came from Paris, makes me love them even more!
15 June 2024
Reply from Monnier Paris
Hi,
Thank you Kori for sharing your opinion with us.
We are glad to hear that you appreciated our products and services.🥰
Your feedback is truly valued, and it motivates us to continue providing excellent service.
Your positive experience means a lot to us. We hope you will continue to choose MONNIER Paris as your luxury fashion destination.
We make sure to offer you the best shopping experience !
See you soon at www.monnierparis.com
MONNIER Customer Service
If I spend this money on a bag I expect a dust bag at least.
If I spend this money on a bag I expect it to come - if not in its own box - and least with a dustbag! Not simply wrapped in plastic. Measurement were also a bit off, but I knew this because I checked the ones on the original website. Delivery was fast and well tracked even though the box arrived a bit broken.
31 May 2024
Reply from Monnier Paris
Hello Barbara,
Thank you for taking the time to leave us a review.
We are sincerely sorry that your experience did not meet your expectations. The entire Monnier Paris team apologizes for the inconvenience you have experienced.😓
This situation is completely unusual. Our logistics team carries out very strict controls, which is why we are surprised by this situation.
We have contacted you by email to resolve the issue you have encountered.
We are committed to providing you with the best possible shopping experience!
See you soon on www.monnierparis.com
MONNIER Customer Service.
You asked for too much information
You asked for too much information. Wanting my identity card
3 May 2024
Reply from Monnier Paris
Hello Fredi,
Thank you for taking the time to provide us with your feedback. We are sorry to hear that you have encountered a problem with your order.
After verification, your order has gone through a security verification process, and has been detected in a fraud analysis. In order to ensure a secure experience for our customers, we needed to perform additional checks in order to ship your order.
Once again, we apologize for any inconvenience caused.
Our teams are committed to providing you with the best possible shopping experience !
See you soon on www.monnierparis.com
MONNIER Customer Service.
Need to improve delivery system
Good online shop. But delivery is very expensive and not fast .
23 April 2024
Reply from Monnier Paris
Hello Gurung,
Thank you for taking the time to provide us with your feedback.
We are sorry to hear that the delivery of your parcel has taken longer than expected. Unfortunately, we are unable to control problems that may occur during delivery.
Nevertheless, we are pleased to hear that you enjoyed your item.
Once again, we apologize for any inconvenience.
Our teams are committed to providing you with the best shopping experience!
See you soon on www.monnierparis.com
MONNIER Customer Service.
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