MoneySuperMarket Reviews 

59,885
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 23,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the digital platform for being extremely easy to navigate, allowing consumers to compare competitive quotes and secure fantastic savings on their annual policies. People truly appreciate the clear information and smooth process that consistently helps them find affordable prices without any hassle. However, some reviewers were not happy with certain perks, mentioning that reward programs or gift card links can sometimes feel complicated and frustrating. A few consumers also noted that tracking policies on their personal profiles or dealing with promotional club features required extra effort.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently reporting substantial savings compared to... See more

User experience

Reviewers express great satisfaction with user experience, highlighting that the platform is extremely easy... See more

Website

People report positive experiences with website, finding it extremely easy to use, navigate, and sort out... See more

Value for money

Clients share positive opinions on value for money, consistently reporting significant financial savings and... See more

Service

Consumers find service to be positive, highlighting a quick, simple, and seamless process to find competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been with a multicar car insurance company covering 2 cars at different addresses. My daughter has left home and wanted her own policy. By checking the website Money Super Market. We bo... See more

Rated 5 out of 5 stars

I managed to save a reasonable amount of money. I was glad to see that I could load other existing policies onto your website so that you can remind me when they are ending. Could I suggest you sta... See more

Rated 5 out of 5 stars

Great all round service. Easy to manipulate. Could have got slightly cheaper insurance but the AA package was top notch. Defacto 5 rated wth full cover for every conceivable occurrence.

Rated 5 out of 5 stars

I needed to get a quote for my car insurance as my existing insurers quote had jumped dramatically. I filled in my details on one insurer's website and found myself on yours. You very efficiently ga... See more


Company details

  1. Price Comparison Site
  2. Insurance Agency
  3. Non-Bank Financial Service

About MoneySuperMarket

Written by the company

We're on a mission to save Britain some serious money.

Saving a little bit is easy, but with bills rising every week, now is the time for BIG wins.

From car insurance to broadband, home insurance to credit cards, there are always more ways to save with MoneySuperMarket.

We're by your side, helping you super save like a boss.

If we can't save Britain money now, no one can.

Mission £1 Billion

Written by the company

It's time to super save on your household bills
We're on a mission to save Britain some serious money, starting with you. Our mission is to save the nation £1 billion on household bills - right when we all need it most. From car insurance to broadband, home insurance to credit cards, we've got you covered. So, before you do anything else today, compare prices and find out how much you could save. If we can't save Britain money now, no one can.

Super Save Price Promise

Found the same car or home insurance deal for less? We'll refund the difference and give you a choice of £20 gift card*

Found the same car or home insurance deal for less? We'll refund the difference and give you a choice of £20 gift card*
Found the same deal for less? We'll price match* and more.

Just buy your car or home insurance through us, and if you find a cheaper like-for-like quote from the same insurance company, on the same day, we'll refund the difference.

Plus, we'll give you a choice of £20 gift card.

*Restrictions and T&Cs apply. Find out more here.

Contact info

Earn up to £130* in rewards each year

Earn rewards every time you buy a qualifying product. *T&Cs apply.

4.8

Excellent

TrustScore 5 out of 5

60K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(59,885)

22,933 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Frustrating experience !!

Found cost saving car insurance quote - excellent !

System would not allow me to complete purchase of that insurance - awful !!!

Had to arrange purchase by telephone instead of on line- frustrating !!

23 August 2026
MoneySuperMarket logo

Reply from MoneySuperMarket

Hi Alan,

We appreciate you sharing your experience with us. We are sorry that our online system caused frustration when you tried to complete your purchase.

If you have any further questions or need support please contact us at customerservices@moneysupermarket.com and the team will be happy to help.

Customer Support Team , MoneySuperMarket

Rated 5 out of 5 stars

I managed to save a reasonable amount…

I managed to save a reasonable amount of money. I was glad to see that I could load other existing policies onto your website so that you can remind me when they are ending.
Could I suggest you start dealing with motorcycle insurance?

23 August 2026
Rated 1 out of 5 stars

Bad company

The company that came top of the list was Ladybird. I purchased the policy as I believed Moneysupermarket would not list bad companies. I have since read many bad reviews about them. Such as wanting copies of v5 documents and trying to charge more than the quotes. Disappointed that you would list these companies. Read the reviews yourselves for this company. We have neen misled as we trust Moneysupermarket.

23 August 2026
MoneySuperMarket logo

Reply from MoneySuperMarket

Good afternoon,

Thank you for sharing your concerns. We are truly sorry to hear about your disappointing experience with the insurer you selected through our platform. We understand your frustration and appreciate you bringing this to our attention. We continuously review our partners to ensure a high standard of service for our users.

Please contact us at customerservices@moneysupermarket.com and the team will be happy to help.

Customer Support Team , MoneySuperMarket

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