Mondayonarch Reviews 125

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jewelry, noting its beauty and durability. Many people appreciate the excellent customer service, highlighting the helpfulness and responsiveness of the staff in resolving issues. The packaging is also frequently mentioned as beautiful and well-presented. However, some customers experienced issues with delivery services, including lost or delayed orders, which occasionally led to frustration. A few other people also felt that the product quality was not always up to par, and there were isolated instances of receiving incorrect or defective items.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality of the... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the jewelry,... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast delivery, with items arriving... See more

Order

People report ambiguous experiences with order. While some customers praise seamless ordering, quick... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the excellent communication... See more

Based on these reviews

Rated 4 out of 5 stars

I really like my necklace not so much the studs I feel as they once in they look rusty and not gold and your packaging could have been better

Rated 4 out of 5 stars

Love their jewelry. I wear it in water all the time and no tarnish. Only thing is the box came beat up and it’d be fine if it was just for me but I bought earrings as a gift for someone else. Either w... See more



Contact info

4.2

Great

TrustScore 4 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

HAPPY

Order arrived within a week and got discount and free shipping for my first purchase. After, I received more discounts along with free shipping. Overall quality is great and jewelry is beautiful and looks expensive and is GREAT quality for the price.

16 April 2026
Rated 1 out of 5 stars

Bad experience

I'm trying to return my earings, but nobody's answering me by email since 2 weeks almost 3. It said that i have 30 days to return it, but it seems like nobody is working there to sent me a sticker to return it and have my refund. Very bad experience.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

The website was easy to navigate

The website was easy to navigate. The item I purchased arrived quickly. The quality of the necklace was excellent, with the ability to adjust the length. Very pleased with my purchase.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

I bought a few sets of earrings and necklaces from Monday Monarch as Christmas presents for my daughters. Unfortunately, I was very disappointed with the quality, especially considering the price. The jewellery feels cheap, and one of the earring clasps stopped working after only the second time it was worn.

I contacted customer service to let them know and to request a return address. Instead of simply issuing a returns label, I was repeatedly asked for increasingly detailed descriptions of the fault and then even asked to provide a video. This felt unnecessary and frustrating. If they had just arranged the return, the fault would have been obvious in person.

Overall, I would not recommend this company. You can find very similar jewellery online for a much lower price and, in my experience, with less hassle if something goes wrong.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Good customer-service

The earrings I ordered were beautiful and of high quality. When I wanted to return part of my order, customer service responded quickly and offered a solution that was easy and fair. Overall, I had a very positive experience.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

This company has such a beautiful…

This company has such a beautiful collection of jewelry that it's easy to find pieces that I love. Their prices are great and the jewelry is so well made and just stunning. Everything is always delivered quickly and in pretty packaging.

1 January 2026
Rated 1 out of 5 stars

Shipping delays and awful response

Package got delayed in their warehouse and didn’t ship for weeks - not what their shipping stated when I placed the order. No clarity on where my package was or when it would start tracking
Finally arrived 18 days after the order was placed and 13 days after it said it shipped. I no longer needed the necklace as it didn’t arrive in time
Wouldn’t send a return label for a full refund

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great selection

Great selection. Loved the product. It was just what I needed and true to the pictures and measurements listed on the website.

28 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID: The items arrived quite quickly so no issues there. In the end my niece didn’t want them so within 2 days of receiving the items I contacted the company for details for returning to get a refund. They then contacted me from 2 different emails stating I can keep these for 30% discount or otherwise send these back to a US address with full tracking information. Only Chinese merchants behave in this exact same manner and to avoid issuing a refund they will offer discounts. The product isn’t of good quality either. Atleast with shein and Temu you know what you are getting!

25 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered two necklaces 3 weeks before…

I ordered two necklaces 3 weeks before Christmas. After multiple attempts to track- finally got a response that they would arrive Dec. 29th. Almost a month after. No communication and now no gift. Do not recommend.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is extremely slow in…

This company is extremely slow in shipping and uses the slowest possible method to get you your product. It was not clear that I would not receive my orders in time to give for Christmas. They were ordered December 6th. Still in transit on the 18th at 10pm…somewhere out there.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

This is my first time buying from you

This is my first time buying from you. I was looking online and your name popped up, and so I viewed your jewelry and I liked it, so I decided to buy it! I bought it as a gift, I'm sure my granddaughter will love it! Thank you!

16 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look