Amazing company to deal with with exceptional staff.. the lovely Neive was so professional sorting out my order,keeping in touch with tracking numbers to assure me my products were "on the way" 5 sta... See more
Company replied
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Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explain... See more
Company replied
Cant speak for others. I was skeptical reading 1star reviews about not receiving the items and delaying for weeks. Ordered yesterday and received today. Happy with the product and quality is good. Gla... See more
Company replied
Bought the rear taxi plate bracket from this company only fixed on for a few months coming from East Midlands airport completely snapped off and lost my taxi plate so my advice don’t buy this product... See more
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Company details
Written by the company
MOGO UK has been providing Hackney Carriage and Private Hire Licensing Products as well as Personal Licences and other licensing equipment and consumables to Local Authorities and Taxi drivers for over 25 years and is one of the leading suppliers in the UK. MOGO UK is committed to providing both quality products and exceptional customer service to fully satisfy our customer's requirements. We conduct our business in an ethical manner enhancing a strong and close business relationship between ourselves, our customers and suppliers. We aim to meet or exceed customer requirements whilst continually improving the operation of our organisation at all levels. The MOGO ethos is to deliver quality products that provides a Licensing solution to Local Authorities and enhances the safety of the travelling public. Please also look at our new improved online shop which is aimed at providing a full list of fitting and display products and consumables specifically for Taxi drivers.
Contact info
9 Springlakes Trading Estate, Deadbrook Lane, GU12 4UH, Aldershot, United Kingdom
- 01509 219633
- sales@mogo.co.uk
- www.mogo.co.uk
4.0
Great
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Mogo
Hi Mark,
Thank you very much for the 5 star review! We're very happy to hear that you were pleased with our speedy service!
Best regards,
The MOGO Team
Excellent service and top quality…
Excellent service and top quality product couldn’t ask for more.
19 January 2026
Reply from Mogo
Hi Darren,
Thank you very much for your kind five star review! It's great to hear that you were happy with the service you received and the quality of your products!
Best regards,
The MOGO Team
Product as described works well apart…
Product as described works well apart from the plastic fitting holding the clip was broken on 1 of the dispensers
14 January 2026
Reply from Mogo
We're really sorry to hear that one of the coin dispensers you purchased from us was damaged.
If you haven't already, please reach out to our customer service team to see if there is anything they can do to assist you with this matter!
Best regards,
The MOGO Team
Superfast deliveries.
13 January 2026
Reply from Mogo
Thank you very much for the 5 star review, Nick! We're happy to hear that your order was delivered quickly and efficiently!
Best regards,
The MOGO Team
Top class product
Top class product. Very good products and excellent customer service
9 January 2026
Reply from Mogo
Thank you very much for taking the time to leave us this five star review!
We're really pleased to hear that you were happy with the product and that our customer service team were able to assist you!
Best regards,
The MOGO Team
Too expensive for a brittle product…
Too expensive for a brittle product that broke after a few days
6 January 2026
Reply from Mogo
Hi Scott,
Thanks for raising this. We’re genuinely sorry to hear about your experience.
Our brackets are manufactured from high-grade polycarbonate, which is widely used across the industry due to its strength and durability. They’re a long-standing industry favourite and are designed specifically to withstand daily commercial use, so what you’ve described isn’t something we’d expect to see.
We’d really like the opportunity to investigate this properly and put things right. If you haven’t already, please contact our sales team with your order details so we can review the product, understand what happened, and resolve this for you.
Reply from Mogo
Thanks for the great feedback.
Really pleased to hear you were happy with the speed and service. We appreciate you taking the time to leave a review.
Didint receive order
19 December 2025
Reply from Mogo
Hi Attila,
Sorry for the frustration caused here.
Your order was dispatched on 19 December and a shipping notification was sent the same day. That said, we understand delays around this period can be frustrating, especially over Christmas.
If you haven’t already, please contact our team with your order number and we’ll be happy to check the delivery status and help resolve this as quickly as possible.
Reply from Mogo
Thanks Mihail,
Great to hear your order arrived quickly. We appreciate the review and your support.
Very good and very quick next day…
Very good and very quick next day delivery thanks
17 December 2025
Reply from Mogo
Thanks Sabina,
Really pleased to hear you received your order quickly. Thanks for taking the time to leave a review.
Reply from Mogo
Thanks for the feedback.
Great to hear everything fitted perfectly and met expectations.
Reply from Mogo
Hi Mohammed,
Thank you very much for the five star review on the items you received from us! We're veery pleased to hear that you were happy with the product and services you received from us!
Best regards,
The MOGO Team
Reply from Mogo
Thank you very much for taking the time to leave us this 5 star review on the products you received from us!
We're really pleased to hear that you were happy with the service amd items!
Best regards,
The MOGO Team
Paid for express delivery
Paid for express delivery, arrived very late after me chasing it up .wouldn't pay for express delivery because you don't get it anyway ,they have the same excuse blaming on fedex trying to deliver it so many times .not professional at all. Terrible
8 October 2025
Reply from Mogo
Hi Andrei
We’re sorry to hear you were disappointed with your delivery experience and appreciate you taking the time to share your feedback.
After reviewing your order, we can confirm it was placed on 8 October and was dispatched the same day via our express FedEx service. An attempted delivery was made on 10 October, however no one was available to receive the parcel. FedEx reattempted delivery on Monday and it was successfully delivered.
We always work hard to process and dispatch orders as quickly as possible, but once a parcel has been collected by the courier, delivery scheduling is managed by them. Unfortunately, delays caused by missed delivery attempts are outside of our control.
We feel it is unfair to receive a one-star review for a situation that was not caused by our actions, as we fulfilled our part of the order promptly, in good faith, and have no influence over FedEx.
Despite this, we do apologise for any inconvenience this may have caused you and if you do require further assistance, please don't hesitate to contact our customer service team.
Best regards,
The MOGO Team
Reply from Mogo
Hi Donald
Thank you so much for taking the time to leave us this five star review on the product you ordered and the speed of delivery!
It's great to hear that you were pleased with your order - we appreciate the feedback!
Best regards,
The MOGO Team
Reply from Mogo
Hi James,
Thank you for your feedback! It's great to hear that you were pleased with the items you received from us and the speed at which you received it!
Best regards,
The MOGO Team
They didn’t send my order and they…
They didn’t send my order and they refund me just order price not delivery price that’s absolutely ridiculous
12 September 2025
Reply from Mogo
Hi Mustafa,
We’re really sorry to hear about your experience and completely understand how frustrating this must have been.
After checking the tracking details, we can see that FedEx attempted delivery five times at different times of the day, but unfortunately, the parcel couldn’t be delivered and no redelivery was arranged. Our customer service team also emailed you on 22 September to offer assistance, but we didn’t receive a response.
We do apologise for any inconvenience this has caused and would really like to put things right. Please get in touch with our customer service team so we can review your case and discuss the delivery charge further.
Best regards,
The MOGO Team
Was not informed when delivery would be…
Was not informed when delivery would be had to drive 20 miles to collect parcel.
Shocking!!!
6 August 2025
Reply from Mogo
Hi Mr Adani
Thank you for your feedback. We acknowledge that on this occasion a delivery notification was not sent, and we apologise for the inconvenience this caused. We are currently implementing a new delivery notification system to ensure customers receive clearer updates going forward.
While we are always looking to improve, we do feel that a 1-star review is not a fair reflection of the overall service or quality we provide. Nonetheless, your comments have been noted and will help us continue improving our processes.
Best regards,
The MOGO Team
Reply from Mogo
Thank you very much for taking the time to leave us this 5 star review, we really appreciate it!
We're very happy to hear that you were pleased with the service we provided.
Best regards,
MOGO Team
Excellent service items arrived on day…
Excellent service items arrived on day and time
Easy product to fit
Job well done
11 July 2025
Reply from Mogo
Hi Les,
Thank you very much for leaving us this 5 star review of the bracket you received from us.
We're very pleased to hear that you were pleased with the service you received and the ease of use of the product!
Best regards,
Team MOGO
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