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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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Rated 1 out of 5 stars

Do not order from Sam

Do not order from Sam. Have been waiting for a spoiler since February, its now December. 1 word unprofessional replies when I get a reply, you'll get more use out of setting fire to your money. Doubt I'll ever receive my product at this point and I'm down $600.

Edit: Still no product or refund 1 year on, scumbag sam is now bragging about how much money his business turns over and is attempting to sell it.

Edit 2: 23/02/24 Sam akdemretard has blocked me, ceasing all contact. No refund, no part.

Edit 3: 21/05/24 accidentally emailed me calling me Daniel, assume he's got my email mixed up with someone else he's potentially scamming. Ceased contact again when he realised he was speaking to me.

my-negative-experience-mode-carbon-o-moderators-please-read-9 put that in Google for an mbforum thread which lists many of his scams.

1 February 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST

Emailed mode carbon for eta on a front lip and they replied back 2-3 weeks, it’s been 3 months since and countless failed promises that it would be shipped out soon now I’m down 2000$

6 April 2023
Unprompted review
Rated 1 out of 5 stars

Extremely long wait times

Extremely long wait times. Seller said item in stock at first, after payment was received said 45-60 days to manufacturer and ship.. Waited 94 days and nothing happened. 0 communication in that 94 day period. Vendor was active on the forums, daily logins and posts, but can not respond to emails or direct messages

22 July 2022
Unprompted review
Rated 1 out of 5 stars

Beyond the worst you could imagine

Umm, I could write a book here with dates, details, false promises, etc. But, I’ll just say, RUN FROM THESE GUYS. Sam is an absolute POS crook! It’s baffling he is still in business. The Internet forums are full of horror stories and rightly so. I’m trying to recover $1300 from my credit card company they have stolen from me

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Should be ZERO Stars! - DO NOT USE THIS COMPANY

Wish I could leave ZERO stars!
Ordered June 2020, full kit for Mercedes. Still nothing delivered, they normally ignore emails and messages, when they do respond it is excuse after excuse. There is no excuse for taking 8 months to ship parts. It doesn't matter if you've had an accident or if it it snowed really bad, its all BS!. They have no intention to ship anything, they just take your money.
DO NOT ORDER FROM THEM! AVOID!!
Order from any other carbon company, these guys are fraudsters and thieves

24 February 2021
Unprompted review
Rated 1 out of 5 stars

No Delivery after 76 Days. Terrible Customer Service.

I placed an order on 18th July 2020 for a Carbon Fibre Front Lip for a Gen 2 Audi R8.

I received an order confirmation, advising that the expected shipping date was 4th Sept 2020.

As I had received no shipping confirmation by that date, I contacted the business to request a status update and shipping number.

I was advised by the Director of Sales & Distribution in a short email " We anticipate to have your order ready to ship really soon." No date was provided, and no shipping number was provided.

On 12th Sept, I responded to the email and request a date was provided. I was advised by MODE Carbon by short email "Sill in production" (sic).

On 14th Sept, I responded to the above email and again requested a date. I was advised by MODE Carbon by short email "Your order is on it's way!".

On 15th Sept, I responded and requested a tracking number, as I had been advised my order was 'on the way'.

On 16th Sept, MODE Carbon responded by short email stating "Update soon". On 16th Sept, I stated by email I looked forward to receiving the tracking number, to which MODE Carbon responded by short email "Update soon".

On 18th Sept, I once again requested a shipping number and estimated delivery date. MODE Carbon then responded, "Your order is still in production."

This back and forth then continued for another month, with continued evasion by MODE Carbon to provide a shipping number and estimated delivery date.

On 6th October I was advised by MODE Carbon "Your order is complete", and then on the 9th October I was advised 'Your order is on the way".

The above statements were the same statements provided on 18th September, and once again there has been no communication of shipping number and no delivery date provided.

I have provided numerous opportunities for MODE Carbon to remedy this situation, however, as evidenced above they are failing to provide any evidence that my order is indeed in production or indeed has been shipped.

There is an increasing number of individuals who have faced the same issue with MODE Carbon.

I encourage you to check their FaceBook page and threads on R8Talk and BimmerWorld.

The communication of this company is utterly unprofessional, and I am now working on the basis that I have been scammed.

I will be taking action accordingly, and I encourage others to do the same.

1 November 2020
Unprompted review

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