Placed order to arrive the 18th payed £18 for express delivery, nothing arrived, no explanation as to why. They couldn't get them to me for Friday or Saturday. Let down for my 40th Birthday VERY VE... See more
Company replied
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Placed order to arrive the 18th payed £18 for express delivery, nothing arrived, no explanation as to why. They couldn't get them to me for Friday or Saturday. Let down for my 40th Birthday VERY VE... See more
Company replied
We ordered 80 x 40g bags of personalised M&M's for our wedding favours and were very excited to receive them. After being charged an eyewatering £78 in import fees, the excitement soon faded. At... See more
Company replied
Very easy to use, fun to personalise stuff. I can't speak to the quality of the system for image uploading, as I stuck to text and clip-art. I am happy they offer non-romance options for packaging. B... See more
We want to give our guests at our wedding, a little bespoke treat and the personalised m&m's Make part of their favour boxes quite unique. Ordering from the website was quick and easy to follow inst... See more
Written by the company
3, Chemin De La Sandlach, 67000, Haguenau, France
No history of asking for reviews
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Who knew you could customize M&Ms? I ordered a bunch for my wife's birthday. Service is great and I'll be coming back again definitely.
I ordered 2 x 1.5KG in November for my wedding. These turned up terrible with the writing patchy & missing. They were unreadable and could not be used. I sent 2 emails complaining with no response. I have since called and was told that because it is 3 months (it isn't) that they would do nothing. These were for my wedding favours that are now ruined. I am so upset, please avoid to save being disappointed

Reply from MMS.COM - Personalised M&M'S
Easy to place order. Love the customisation options and recommendations.
personalisation tres simple et site facile a comprendre
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