MMOGA Reviews 

140,885
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I always order my Xbox Live once a year. Last year I was very annoyed about the long payment check! and the poorly accessible support. This year, surprisingly, there was a payment check again despite... See more

Rated 3 out of 5 stars

Leider geht seit geraumer Zeit die Zahlung per PayPal nicht mehr. Zwischendurch beim Support mal nach dem Stand der Dinge gefragt, leider immer nur vertröstet das an dem (technischen) Problem... See more

Company replied

Rated 5 out of 5 stars

Bought a game key, received it almost instantly. What I also like, they only sell what they have in stock. On a different retailer website I was sold a key but they did not have it and it took very... See more

Rated 5 out of 5 stars

Issue fixed. After some issues with crypto payment MMOGA could resolve it and find the lost payment. After receiving 4/5 gift cards which u bought I am promised to get a refund on my mmoga balance for... See more

Company replied

Company details

  1. Gaming service Provider

Information provided by various external sources

MMOGA vermittelt Ihnen einen Rund-um-Service für Onlinespiele und virtuelle Güter. Egal, was Sie benötigen, wir vermitteln das richtige Produkt. Sie erhalten alles schnell und bequem aus einer Hand – und das stets sicher, so schnell wie möglich und zu günstigen Preisen! Kaufen Sie beim Marktführer für virtuelle Güter!


Contact info

3.9

Great

TrustScore 4 out of 5

141K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(140,885)

294 reviews in the last 12 months

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Rated 1 out of 5 stars

Over 3 months - still no answer

Ordered 28 December 2024. Still have not received the items on 01 March 2025. Slowest supplier I have ever encountered. No explanation and do not answer emails.

28 December 2024
Unprompted review
Rated 1 out of 5 stars

The site is a fraud roulette

The site is a fraud roulette, if you are lucky you get the goods, I ordered something twice and was unlucky both times, once 8€ and once 30€ gone, the support unfortunately does nothing.. Kinguin is good

28 February 2025
Unprompted review
Rated 1 out of 5 stars

Pre ordered a key weeks ago

Pre ordered a key weeks ago, no answers, no Key, no anything. I am a lifetime discount customer with more than 2000€ invested in different Keys at MMOGA. But obviously something ist going wrong here until a few weeks/months.

6 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, chinese bussines with shady deals. Preordered a game but never got the key

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Key to preorded game never showed up

I preordered KCD II on the 02/04/25 one day before release. Payment went through, I received an order confirmation and a payment confirmation containing the 02/04/25 as the confirmed date of delivery.

As for now (02/05/25) I did not received the key to the game or any notification why it was not delivered. Suddenly hte game is out of stock now on their Webshop.

Sent 3 mails to support demanding a full refund - no response whatsoever to any of them. Live support chat is never online.

I call this a scam, don't buy from them.

5 February 2025
Unprompted review
Rated 1 out of 5 stars

Trotz Vorbestellung immer noch kein…

Trotz Vorbestellung immer noch kein Key. Auch keine Rückmeldung des Supports.
Bereits vor über 2 Wochen wurde eine weitere Anfrage nicht beantwortet.

Warnung!

Preordered key still not delivered after game release. No answer from the support. Another mail that is over two weeks old was also not answered.

Caution!

They were reliable once but that has changed totally.

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Fraud site!!!

Fraud site!!!! Dont buy here!! Payment done over a week ago, never got the product, customer support non existent, dont respond to mails

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Payed 2 times and didn‘t receive a code. Mmoga didn‘t answer my Emails. I Hope for you guys That you didn‘t do the same mistake!

30 January 2025
Unprompted review
Rated 3 out of 5 stars

Lieferzeit

Many times i contact the support, no answer, my Gold comes not for D4 season 7, i want my money back now, we will see.... 32 €.
Edit: it comes after 1 week

24 January 2025
Unprompted review
Rated 1 out of 5 stars

I am writing to express my frustration…

I am writing to express my frustration with the recent experience I’ve had with your service. Unfortunately, it has become increasingly problematic to place and complete orders through your platform.

Every single order seems to encounter transactional issues or requires me to repeatedly provide
identification proof—such as a photo of myself, my ID, and even a random item like a shoe on my head. This process is excessive and unnecessarily inconvenient.

Additionally, your live chat support is never available. This lack of accessibility has turned what was once an enjoyable experience into an incredibly frustrating one. As someone with knowledge of business management, I can’t help but wonder if this is a result of cost-cutting measures, such as underpaying staff, which ultimately damages your company's reputation and long-term success.

To provide context for my complaint: I purchased a key, specifically the deluxe edition for early access, on 14.01.2025. It is now 17.01.2025, and I still have not received the key. Adding to my frustration, your support team has been unresponsive.

This situation is unacceptable and not what I would expect from a company of your stature. I kindly request immediate action to resolve this issue by providing the key I purchased or offering an explanation and resolution for the delay.

I hope to hear from you soon, as this experience has been nothing short of disappointing.

EDIT: Does anybody by any chance know, why nothing in todays world seems to work without applying pressure anymore? I'd love to read proper educational books or material on this. I understand that selfmotivated employees are not a thing anymore due to earning maximazation and paying everybody as poorly as possible. But shouldn't the rich management dudes be interested in applying pressure onto their staff and force them into submission?

EDIT2: Okay, as expected the bot/humanbot response is useless as hell. I am no rocket scientist for sure, but does this look to you guys like a damn redemable code?

imgur : fgCgze4

I have lost an entire freaking friday of gaming after a long long week of work to a bunch of greedy, selfish key sellers that don't give a damn.

Greetings Sheepy

17 January 2025
Unprompted review
Rated 1 out of 5 stars

No delivery, no refund, no communication!

Update March 2025:
After 2 months MMOGA contacted me and wanted to deliver the ordered items, which of course I didn't accept. Reason was, that the items were so much cheaper now, that I could get 20x more of the same amount for the money. So I asked MMOGA again, to send back my money (what I have asked for 2-4 times in January) and they send it back now.
Not a good experience, but at least I got my money back now.

==========

I am customer since a few years and never had any problems (and of course there never happened any problems with my payments).
But on January 1st of 2025 I ordered some items for a game I play.
I payed immediately via credit card.

After they took my money they ask for a "verification" by sending a copy of my papers which of course I won't send. So I asked via Mail at least 3 or 4 times to cancel my order and to refund my money (more then 120,- €).

They never answered any of my mails and and I didn't get my money back!

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Hello, I bought something almost 24 hours ago. PSN credit and now 21 hours have passed and I still don't have the code. It says payment verification. I think that's a total scam

Edit: after more than 72 hours the PSN card still hasn't been sent. I paid with a direct bank transfer and I also looked in my spam folder. Customer support is unavailable. I'm going to contact my bank today and report it as fraud.

11 January 2025
Unprompted review

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