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See what reviewers are saying

Rated 5 out of 5 stars

These are Sony MDR-V6 replacement earpads. They fit really tight, takes some time to pull them over the plastic, but once they are fitted, the sound is pretty much same as with the original pads, whic... See more

Rated 5 out of 5 stars

The way MMobiel dealt with my issue was fast, efficient and highly professional. A replacement glass for my cell phone arrived within 5 days as promised. The company went way beyond the extra mil... See more

Rated 5 out of 5 stars

I received my order next day but unfortunately, they were the wrong parts. After reporting this using their contract form, I received within an hour a reply from Lisa and the problem was resolved next... See more

Company replied

Rated 1 out of 5 stars

I ordered a charging dock for SMT555, which for every other seller means a part compatible for both T550 and T555. This scammer delivers the SM-P550 model even if on their eshop there is a picture of... See more

Company replied

Company details

  1. Electronic Spare Parts and Components Store
  2. Cell Phone Accessory Store
  3. Phone Repair Service

Written by the company

Mmobiel staat al 10 jaar lang wereldwijd bekend als een betrouwbaar merk met een kwalitatief assortiment in telefoonaccesoires en reparatiesets. Het assortiment van MMobiel is ruim en veelzijdig, waardoor wij jou op maat kunnen bedienen. Van LCD’s tot batterijen en van geharde glasschermpjes tot sportbanden; je kunt het er allemaal vinden in het assortiment van Mmobiel. Wij versturen direct vanuit Nederland en elk onderdeel wordt voor verzending gecontroleerd! Snelheid en kwaliteit voor een lage prijs!


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These are Sony MDR-V6 replacement…

These are Sony MDR-V6 replacement earpads. They fit really tight, takes some time to pull them over the plastic, but once they are fitted, the sound is pretty much same as with the original pads, which is the most important detail. Second, it is not too comfortable, but it is comfy enough. What I'd suggest is to make them one millimeter bigger (overall). My ears are not large, and yet I do have to move them around to get the best fit. So, just a tad bigger earpads, overall.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast customers service

I received my order next day but unfortunately, they were the wrong parts. After reporting this using their contract form, I received within an hour a reply from Lisa and the problem was resolved next day I received the correct parts. Obviously you would like to receive the 1st time te correct parts but correcting a mistake swiftly says a lot.

17 July 2025
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Good day,

Thank you for your honest feedback. We are sorry that things didn't go smoothly at first, but are glad we were able to rectify it to your satisfaction.

Team MMOBIEL

Rated 1 out of 5 stars

TERRIBLE!!

TERRIBLE!!

Sent me a sim tray that did not work. It cost less than £6 and I've been trying to return it for a month. They keep on writing asking questions about my phone. I've told them over and over and out doesn't really matter, I'm within my right to just return the faulty item.

17 June 2025
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Good day,

We are sorry to hear that there is something wrong with the simtray.

You can always return the product to us but to make sure that you are not making any unnecessary costs we would like to point out what the problem is.

Can you send a message to nikita@mmobiel.com with your order number and a picture of the sim you received?

Then I will try to solve this as soon as possible.

Team MMOBIEL

Rated 5 out of 5 stars

MMOBIEL offers very high quality customer service. Thank you.

The way MMobiel dealt with my issue was fast, efficient and highly professional.
A replacement glass for my cell phone arrived within 5 days as promised.
The company went way beyond the extra mile and provided me with a wide range of tools necessary for getting the job done.
This company gives a very high quality customer service.
Thank you. Orlando

25 August 2024
Unprompted review
Rated 1 out of 5 stars

Customer support does not respond to…

Customer support does not respond to requests.

1 December 2023
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Hello Henning,

Thank you for taking the time to place a review.

We are sorry that you were not satisfied. Your satisfaction is important to us. Therefore, we would like to know what we can do for you to satisfy you. Please email us at kundenservice@mmobiel.com and we will be happy to help you.

We look forward to your reply.

Kind regards,

MMOBIEL

Rated 1 out of 5 stars

Terrible delivery service

Terrible delivery service. It's very slow delivery . I would not order again so all irish customers you've been warned. Anything that weighs 10grams can't be delivered to Ireland within 5 days is a utter joke and still haven't received it.They honestly don't care once you buy the product. Just zero urgency to get it quickly i belive. No response to my email either.

15 November 2023
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear Sir/Madam,

Thank you for taking the time to review our product.

We are sorry that you were not satisfied. Your satisfaction is very important to us. That is why we are happy to help you. Pleas tell us your order number so we can look into what went wrong with the delivery.

We look forward to receiving your response.

Kind regards,

MMOBIEL

Rated 1 out of 5 stars

I ordered a charging dock for SMT555

I ordered a charging dock for SMT555, which for every other seller means a part compatible for both T550 and T555. This scammer delivers the SM-P550 model even if on their eshop there is a picture of a SMT555 model in the description and claims P550 is the same. Of course it is not, and they do not want to take it back because they claim it is now installed, like there is any other way to check the garbage they sell. They also delivered sensitive part in a plastic bag and an envelope, without tracking number, just a thin paper envelope. Make yourself a favor and chose for a slightly more expensive seller. It is also ridiculous you cannot leave an uncensored comment on their page, to make people aware the product is the wrong one. STAY AWAY!!

14 November 2023
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear Sir/Madam,

Thank you for taking the time to review our product.

We are sorry that you were not satisfied. Your satisfaction is very important to us. That is why we are happy to help you. Please contact us on info@mmobiel.com and we can work it out.

We look forward to receiving your response.

Kind regards,

MMOBIEL

Rated 1 out of 5 stars

No answer

You didn’t answer my request!
The product was damaged.

3 July 2023
MMOBIEL logo

Reply from MMOBIEL

Dear Sir/Madam,

Thank you for taking the time to review our product.

We are sorry that you were not satisfied. Your satisfaction is very important to us. That is why we are happy to help you. First of all, could you please give us your order number?

We look forward to receiving your response.

Kind regards,

MMOBIEL

Rated 1 out of 5 stars

The Digitizer doesn‘t work properly

The Digitizer doesn‘t work properly, half of it does not react. I had a short email contact, but there was no further response.

7 April 2023
MMOBIEL logo

Reply from MMOBIEL

Good day,

We have already replied to your last email of 20 January. We asked you to send a photo of the label on the front of the parcel and check if the model number matches. If you can still do that, we can help you further.

Thank you very much in advance.

Yours sincerely,

MMOBIEL

Rated 1 out of 5 stars

I did receive my parcel

You delivered my parcel on wrong address

31 December 2022
MMOBIEL logo

Reply from MMOBIEL

Guten Tag,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Aber alle Bestellungen werden an die bei uns eingegangenen Adressen geliefert. Wenn es an eine falsche Adresse geliefert wird, ist es, weil die falsche Adresse mit der Bestellung eingegeben wurde.

Mit freundlichen Grüßen,

MMOBIEL Service Team

Rated 4 out of 5 stars

the part wat i did order was real good

the part wat i did order was real good. sending was ok only the 2 screwdrivers are a joke, 4 cm , i have big hands. keep your tools must have minihands there. have own tools to work on a phone . Mmobiel thanks for the part

22 March 2023
Unprompted review
Rated 1 out of 5 stars

the screwdrivers are poor quality and…

the screwdrivers are poor quality and break

5 August 2022
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear Noah,
We are sorry to hear this.
Can you sent us an E-Mail with your order id? We will be happy to help you.
Kind regards
Service Team MMOBIEL

Rated 1 out of 5 stars

Is this really a company?...you know

Is this really a company?...you know, with people working there doing support...sorry wrong word, correcting their errors...or just answering emails or their contact formular.
I ordered a simple front glass but got 2 x space bar bottom!
Well, those things can happen...I will just make a single email, they will respond quickly and in no time I will recieve the ordered front glass..right??
NO WAY.
After 3 emails and 2 uses of their contact formular I had to wait 10 days before I recieved an email where they asked for more info -info I of course already had included in my 3 emails.
Well, now I had contact... at least I thought.
I answered immediately and provided the required info "...so we can help you quicker".
Now we are on the third day without answer...again, again and almost one month from ordering!
I have asked for a full refund latest today or PayPal have to step inn.
...and please do not ask me to send some kind of info to your support email...we are already trying to communicate there.

------------------------------------
Edit 15.02.2023

Well MMMOBIEL chose to answer me here on Trustpilot .... Yes, after 14 month!!!
If I do not answer, the review can be deleted ;)

1 June 2022
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear sir/ Madam,
thank you for your feedback.
Our appologies for all the inconvienence, we have sent you a message to solve this together.

Kind regards,
Service Team MMOBIEL

Rated 1 out of 5 stars

Worthless apple cables

Bought 5 lightning cables, two didn’t work at all. For two others the cable broke within one month of use (interface to lightning connector cracked). Absolutely not worth the money!

21 May 2022
Unprompted review
MMOBIEL logo

Reply from MMOBIEL

Dear,
We are sorry that you had to go through this experience. We will be happy to help you.
Could you please send your order details by e-mail to support@mmobiel.com?
We are sure to find a solution together.

Kind regards
MMOBIEL Service Team

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