MLT Plumbing & Heating Reviews 141

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Mitchell did an excellent boiler servicing job for us. He is professional, polite and friendly. Fantastic communication throughout from him. Mitchell worked with great care and attention and, followin... See more

Rated 5 out of 5 stars

Mitchell provided and excellent service. Arrived prompt and got on with the job. Mitchell only replaced parts that were necessary and kept me updated on any extra money to be paid. Mitchell was polite... See more

Rated 5 out of 5 stars

Mitch has installed a new boiler for us, exceptional work. Very high attention to detail. He kept us informed as he went along. Very clean and tidy. Very competitive pricing also. I would highly recom... See more

Rated 5 out of 5 stars

Mitch is absolutely brilliant – he came out at short notice to look at our broken boiler and then installed a new one in a couple of days. Also provided some helpful recommendations. Really efficient... See more

Company details

  1. Plumber
  2. Gas Engineer
  3. Heating Contractor
  4. Boiler and Heating Service
  5. HVAC Contractor

Written by the company

Hello, please let me tell you a little about us. My name is Mitchell Thomas & I own and manage MLT Plumbing & Heating, based in Plymouth. We provide professional heating and plumbing services around Plymouth, across Devon and East Cornwall. We are a local, friendly and professional company. We pride ourselves on the quality of our work and on delivering a high level of customer service, and as a result we are delighted to receive many glowing customer testimonials. We have 18 years’ experience in the industry of domestic Plumbing & Heating & Gas Works. We are on the Gas Safe Register (No. 549751)


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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Rated 5 out of 5 stars

We highly recommend MLT Plumbing and Heating

Mitchell did an excellent boiler servicing job for us. He is professional, polite and friendly. Fantastic communication throughout from him. Mitchell worked with great care and attention and, following his work, we have full confidence in the safety of our boiler. We will definitely contact him again in the future and highly recommend his MLT Plumbing and Heating company.

11 May 2026
Rated 5 out of 5 stars

Arrived on time

Arrived on time. Took care. Knowledgeable and explained everything. Highly recommend and would employ again.

9 March 2026
Rated 5 out of 5 stars

very good job

was a boiler replacment very profesional very well done after explain exactly all the steps and maintanance i will have to do .highly recomanded

5 February 2026
Rated 5 out of 5 stars

Great communication

Great communication, polite, clean and efficient work carried out. Nice guy, highly recommended. Booked in again for other jobs.

6 December 2025
Rated 5 out of 5 stars

Good all round

Arrived on time. Polite and genuine. Efficiently serviced boiler and gas fire within a short space of time. Approachable, answering all questions and provided safety advice. Good value and no callout charge. Would use again.

22 October 2025
Rated 5 out of 5 stars

Exceptional

Mitch has installed a new boiler for us, exceptional work. Very high attention to detail. He kept us informed as he went along. Very clean and tidy. Very competitive pricing also. I would highly recommend him to anyone. So glad I’ve found a reliable heating engineer at long last.

14 October 2025

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