MLB Shop Europe Reviews 

602
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast shipping times and the exceptional quality of the clothing items available on the website. Consumers also appreciate the competitive prices, noting that finding authentic merchandise is both straightforward and reliable. However, some reviewers were not happy with sizing inconsistencies, mentioning that garments sometimes did not match the advertised guide sizes. A few other people also felt that missing items from shipments and difficulties handling order returns caused unnecessary frustration. Shoppers noted that customer support could be slow when trying to resolve these specific order issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting prompt arrival, secure packaging, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the items are wonderful, flawless, and match... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting fast delivery times alongside missing... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fantastic sale... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I found is that they basically just kick out your orders as fast as the elves can pack them average delivery time is five days yes I said it five days they use Ups so you actually receive your d... See more

Rated 4 out of 5 stars

I ordered 2 baseballs, only received 1. The fulfilment team was having a holiday in their heads just before the holiday season. I've given up on the chance of receiving the 2nd baseball I paid for,... See more

Company replied

Rated 5 out of 5 stars

I had no issues using mlb shop europe, they have plenty of team items in stock & the latest fan gear. Easier than using the Red Sox official store as it cuts out shipping fees. Fast delivery and secur... See more

Rated 5 out of 5 stars

It is almost impossible to get decent New York Yankees merchandise where I live. This is the main reason I love shopping at MLB Store Europe. The range of merchandise available is exceptional,and ther... See more


Company details

  1. Sportswear Store

Written by the company

Be ready for every season of Major League Baseball with authentic MLB jerseys, hats, t-shirts and more MLB apparel available at MLB Shop. Score on new MLB Locker Room hats, hoodies and more to add to your MLB wardrobe while you cheer on your team. MLB Shop has got you covered with everything you need to join in on the excitement from beginning and end of MLB season with the best selection of MLB merchandise and gear. Shop an unbeatable selection of MLB clothing available in a variety of sizes and styles for men, women and kids. Our authentic baseball jerseys make great additions to your wardrobe as we offer custom MLB jerseys, throwback baseball jerseys and much more so you can show off your team spirit in a look you love. From MLB sweatshirts and jackets to MLB accessories and collectibles, we are your one stop shop for everything MLB.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

602 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(602)

264 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Nice and flawless.

Nice and flawless.

But somewhat limited merchandise available if I compare with US shop.

Also would like to see a better tracking of shipment.

27 November 2025
Rated 5 out of 5 stars

It arrived on time

It arrived on time. The jersey is great quality and I love it. I think it’s great that us Brits can also enjoy baseball which is usually seen as an American sport like cricket is English.

27 November 2025
Rated 4 out of 5 stars

Great

That was Great but I received only the cap whitout Stickers goddies

27 November 2025
Rated 1 out of 5 stars

Awful customer service

Awful customer service

11 November 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello, Paul. We apologize for the experience you had with us. We have reached out to you via email to assist. Look forward to hearing from you soon. Sincerely, Morgan

Rated 1 out of 5 stars

Asked customer service to help me with…

Asked customer service to help me with a return and it was a terrible experience. I asked them if they could reserve the size I wanted and they said no that I had to replace the order myself. Then I asked if they could help with my return and they said I would have to pay for the shipping and initiate the return on my own. Basically no help whatsoever and had to do everything myself in the end including pay for return shipping which was 12€ and crazy expensive for just one shirt.

28 October 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello, Carlos. We are sorry that there was a problem with exchanging your order, and we appreciate you expressing your concerns with us. We have reached out to you via email to make things right. We hope to hear from you soon.
Sincerely, Morgan

Rated 2 out of 5 stars

Just too expensive

Just too expensive

12 November 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello, Alec. Thank you for your feedback, and we understand your concerns. We have reached out to you via email. We look forward to hearing from you. Sincerely, Morgan

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look