MLB Shop Europe Reviews 

602
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast shipping times and the exceptional quality of the clothing items available on the website. Consumers also appreciate the competitive prices, noting that finding authentic merchandise is both straightforward and reliable. However, some reviewers were not happy with sizing inconsistencies, mentioning that garments sometimes did not match the advertised guide sizes. A few other people also felt that missing items from shipments and difficulties handling order returns caused unnecessary frustration. Shoppers noted that customer support could be slow when trying to resolve these specific order issues.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding quality and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting prompt arrival, secure packaging, and... See more

Quality

Reviewers mention positive feedback about quality, noting that the items are wonderful, flawless, and match... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting fast delivery times alongside missing... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fantastic sale... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I found is that they basically just kick out your orders as fast as the elves can pack them average delivery time is five days yes I said it five days they use Ups so you actually receive your d... See more

Rated 4 out of 5 stars

I ordered 2 baseballs, only received 1. The fulfilment team was having a holiday in their heads just before the holiday season. I've given up on the chance of receiving the 2nd baseball I paid for,... See more

Company replied

Rated 5 out of 5 stars

I had no issues using mlb shop europe, they have plenty of team items in stock & the latest fan gear. Easier than using the Red Sox official store as it cuts out shipping fees. Fast delivery and secur... See more

Rated 5 out of 5 stars

It is almost impossible to get decent New York Yankees merchandise where I live. This is the main reason I love shopping at MLB Store Europe. The range of merchandise available is exceptional,and ther... See more


Company details

  1. Sportswear Store

Written by the company

Be ready for every season of Major League Baseball with authentic MLB jerseys, hats, t-shirts and more MLB apparel available at MLB Shop. Score on new MLB Locker Room hats, hoodies and more to add to your MLB wardrobe while you cheer on your team. MLB Shop has got you covered with everything you need to join in on the excitement from beginning and end of MLB season with the best selection of MLB merchandise and gear. Shop an unbeatable selection of MLB clothing available in a variety of sizes and styles for men, women and kids. Our authentic baseball jerseys make great additions to your wardrobe as we offer custom MLB jerseys, throwback baseball jerseys and much more so you can show off your team spirit in a look you love. From MLB sweatshirts and jackets to MLB accessories and collectibles, we are your one stop shop for everything MLB.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

602 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(602)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good UI

Good UI, fast and efficient, shipping took time but that was expected

1 November 2025
Rated 3 out of 5 stars

Can you please advise why when I visit…

Can you please advise why when I visit the Europe site it always seems to have less products when I compare with the USA mlb site.
Trevor Ashley

12 November 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Trevor, we’re very sorry for the inconvenience this has caused. Our European online store carries a more limited selection because product availability can vary by region due to licensing agreements, distribution restrictions, and local demand. The U.S. MLB site typically offers a wider range of items since it serves the primary market for MLB products.

Please know that your feedback is incredibly valuable to us. We’ve made sure to share your comments with the relevant team so they’re aware of how this situation affects our valued customers. We truly hope that future improvements will make this process smoother and more flexible.

I reviewed your order and followed up in a separate email regarding the efforts made today. Best regards, Adrianna

Rated 5 out of 5 stars

2 days arrival time

I ordered a New York Yankees winter coat, the expected arrival date was late in the week and it arrived in 2 days. Amazing service and pricing.

24 November 2025
Rated 1 out of 5 stars

Item received had a fault

Item received had a fault, I had to contact the store 3 times, they offered a refund and never processed it.

1 December 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Stuart. We appreciate you for letting us know, and we are sorry the refund has not been received. We have emailed you directly. Hope to hear from you soon. Sincerely, Morgan

Rated 4 out of 5 stars

The experience is good

Usually the experience is good. The selection of products is alright. Sometimes I think special editions aren't available outside of the US. Shopping process is smooth, delivery reliable. A really good shop.

18 June 2025
Rated 1 out of 5 stars

We ordered a jersey that was on stock…

We ordered a jersey that was on stock and after we payed and two weeks later it was sold out and we got the money back.
So if it says on stock on the homepage, there is no guaranty you will get your item.

1 August 2025
MLB Shop Europe logo

Reply from MLB Shop Europe

Hello Jens, Thank you for taking time to provide us with feedback. I have reviewed your order connected to your review and emailed you at the email address that was on the order to assist you further. We sincerely apologize for any inconvenience and look forward to your response. Sincerely, Courtney

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