misterb&b Reviews 

You spend a lot of time finding the right place to rent, and then when you send requests, the hosts far too often don't respond or they reject (No, I have no bad reviews). My most recent experience was that my request was rejected because the host wanted more money than advertised. I wrote back, ok, you'll get it, and then I never heard from him again.
Along with a request, you have to give your credit card no., but they promise that no amount will be charged before the rental is confirmed. But after a few days they withdraw 30 Euros from your account for some dating site called WEERE, which you (automatically?) have signed up for without noticing (I'm not the only customer with that experience). They should make it clearer and ask for explicit permission to charge you the 30 Euros for WEERE. Then a lot of frustration could be avoided.
Fortunately, you get that amount refunded when you write to their customer service, which is hard to find on the website by the way. So they get 1 star for the idea behind MisterBnB, and 1 star for a quick refund for a service you never meant to ask for. The remaining points go to the hetero competitor, and that is so sad.

This was the first time I had contacted any type of a B and B. I found Misterb&b to be easy, efficient, trustworthy and responsive. Knowing that our experience would be gay friendly and knowledgeable was very reassuring. Sure enough we found ourselves in safe, great company and met many new friends in Puerto Vallarta.

I’ve had consistently great experiences with both the hosts and the Mister B&B platform. It’s amazing to have a space created specifically for gay men where you know you’ll be safe, welcomed, and respected while traveling. Beyond just a place to stay, I’ve made genuine connections and new friendships along the way. Highly recommend to anyone looking for inclusive, comfortable, and community-focused travel

Great price for me in Salt Lake City a lot cheaper

Karan is a very nice host, with a cosy appartment. A very nice ambience, good host, nice to talk with. Absolutel;y a nice place to stay when you visit Amsterdam.

Misterb&b does something truly special for the LGBTQ+ community. It’s not just about finding a place to stay — it’s about feeling safe, welcomed, and genuinely connected, no matter where in the world you are.

What I love most is how the platform brings people together from all walks of life. Hosting and staying in real homes adds a personal, human touch you just don’t get with traditional travel. Every stay feels a little more meaningful, a little more memorable — sometimes fun, sometimes unique, always welcoming.

Through Misterb&b, I’ve been able to connect with my community across borders, cultures, and cities, and that’s powerful. It turns travel into shared experiences, not just transactions.

Thank you to Misterb&b for creating a service that truly puts community, inclusion, and comfort first. This platform matters — and it makes a real difference.
Highly recommended 💙🌍

Great site for finding hosts in the cities we all love to visit.

I found the whole experience with this company quite poor. But what really sealed it for me was that without permission, they signed me up to a three subscription for Weere. I didn’t ask for it I didn’t click for it. But then I had to make a But then I had to make an effort to unsubscribe.The sort of behaviour that decent companies don’t participate in.

Easy to search and book rooms and the prices are very reasonable.

I am part of the LGBTQ community and I always try to support LGBTQ focused platforms, which is why I trusted MrB&B in the first place. I genuinely believed I was supporting a community based service that protects LGBTQ travelers. I had no idea MrB&B was connected to Booking and if I had known that, I would have never used it.

When the property I booked turned out to be fraudulent, MrB&B provided absolutely no real help. You cannot call anyone. The only way to communicate is through email, and every time I reached out they either tried to close the case without resolving anything or kept telling me to contact the host or Booking instead. They repeatedly said they could not help because my reservation was technically processed through another party, yet the listing was still on their platform. That means there is no accountability at all. They simply pass you around instead of protecting their customers.

They did not answer my questions properly, they did not guide me, and they offered zero real support in a situation that was stressful, time sensitive, and involved international holiday travel. As an LGBTQ traveler, I trusted MrB&B to be safer, more responsible, and community oriented. Instead, I felt completely abandoned and unsupported when I needed help the most.

They were honestly useless. Save yourself the stress, your money, and your vacation. Do not book through MrB&B if you actually want protection, accountability, or peace of mind.

Very easy and secure to use. We found a place very fast and convenience ! Luv it

I have used mister B&B since 2003. Have never had any problems. Very professional organisation.

Just found them, found what I was looking for, and that was that. The actual booking process took less than 2 minutes.

Total scam

Took unauthorised payments from my credit card...no response to complaint.

Have all your details inc phone and credit card but try and get you to give passport and govt id details as well

Obstructively tried to deny existed. .but made mistake of revealing name and phone number on account. Then claimed had refunded (as stated by them in reply) BUT actually took a second unauthorised payment for same amount next day and cancelled a due sum already refunded. All documented.

Then to be even more obstructive claimed here they could not trace despite having full email account details.

Also appear to think UK law does not apply to them.

Great hosts living in a convenient location. Felt very welcomed in this comfortable accommodation. A very good experience over all.

Had a great time traveling in Germany.
Used MisterBnB for all my accomodations and they were all excellent. Will use MisterBnB in the future whenever I travel.

Convenient. Quick. Easy. Painless 😊

Response to Mister BNB's response:
I thank you for taking the time to respond to my review on Trustpilot however this issue has been ongoing since 1st August 2025 (4 months) and I'm still not satisfied with all of this.
I notice in your reply that you have chosen not to respond to my last remaining issue I have, which is that the voucher you gave me as part of the compensation for my extra costs is practically unusable. I accepted it because I wanted this to end but what you failed to tell me was that it's not taken by most of your hosts on your site which makes it just a piece of paper with no value. I have tried to use it on 6 different occasions and 6 different properties and of those 6 only 1 would accept it but I still couldn't use it because they failed to respond to my request to rent their property. It runs out after 6 months (so January / February time 2026) so I am going to once again lose £150 because I'm not able to use it through no fault of my own.
Please explain to me how that is putting the customer first? I have been fighting with you over this since 1st August 25 and after 4 months you are still not addressing my issues and telling me what you are going to about the vouchers you gave me that I cannot use ?
You at no point told me that the majority of your hosts don't accept your vouchers. If you had been honest and upfront with me I wouId never have accepted them. You deliberately withheld that information to get rid of me. I accepted those vouchers believing I would be able to use them yet 6 tries later I'm stuck with them and you have chosen to ignore that in your response????
A company that makes anyone have to fight this hard to get what they are entitled to can say what they like about how good their customer service is or should be , but actions speak louder than words and in the case of Mister BnB there are a lot of good words but a total lack of actions ! And that makes your words worthless , just like the vouchers you fobbed me off with !
Back over to you now ! Round 5 !

I booked an apartment in Madrid through this site. Upon arrival, the apartment looked nothing like the apartment shown in the photos. It was small, cramped, and dark. I contacted the apartment manager who refused to do anything, telling me i needed to talk to the booking company.
I emailed MisterB&B for help. Initially, they said they would try and get a refund. After weeks of back-and-forth they told me it was out of their control as they were not responsible because it went through one of their “booking partners”. I had no idea when I made the reservation that they were going to shirk responsibility. Their site claims they provide support, but they don’t. They provide only lip service.