I have some parts that I wish to return. I paid 50 DKK for the extra service whereby I can return free of charge within 100 days. However, the website is unresponsive when I try to type in the detail... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Three times I sent an email with the OEM code as well as which car, link to the car, the car's registration number, described which spare part I should have. Three times I got back with questions... See more
Company replied
I recieved a part that i didnt order, and didnt recieve a part that i ordered. I have called the company two days in a row to make them send me the correct part. I was told that I would get a confirma... See more
Company replied
Not cheaper. They put the prices high and make 20 to 30% discount so after discount and shipping it will become the normal price as local market. i recommend to buy local as compare the here.
Company replied
Company details
Information provided by various external sources
Mister-Auto er et fransk firma som sælger autodele til 23 lande. På mister-auto.dk finder du dele til bremsning, motorrummet, udstødning, filtration, opvarmning, koblingssystemer, affjedring, motorkøning...
Contact info
1.1
Bad
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TIP-TOP SERVICE
13 March 2017
Unprompted review
First purchase
Goods were delivered on time and were correct as ordered
13 March 2017
Unprompted review
Great and proffessionel service - quick and precise delivery
10 March 2017
Unprompted review
Filters
Verry good quality and good transport even if it was by post
16 November 2016
Unprompted review
God service de skal bare ikke bruge Post Nord da det lander i Fredericia og så tager det op til 4 dage at få varen
Drop Post Nord
19 September 2016
Unprompted review
Reply from Mister-Auto.dk
Hej Flemming,
Mange tak for din anmeldelse.
Det er naturligvis beklageligt, at din levering tog længere end forventet. Post Nord tilbyder en billigt og pålideligt service, som er en god løsning, når det ikke er en hastesag. Vi kan se, at du har fået pakken inden den oplyste tidsramme..
Hvis du gerne vil få delene leveret lidt hurtigere, tilbyder vi også ekspres levering med DHL, som leverer indenfor 24 timer efter afsendelsen.
Vi sætter pris på din oplysning og er altid til rådighed for yderlige spørgsmål, tips og forslag.
Med venlig hilsen
Aleksandar
Mister-Auto Teamet
delivers the ordered items, on time and packaged properly
12 September 2016
Unprompted review
bundkar - different than ordered, different than presented on the pictures - completely unacceptable
I have ordered an item, which I of course wanted exactly the one as presented on the website and the pictures presented. The item I have got differs a lot, it is another type, which I definitely not the one I want to use. Unacceptable!
12 April 2016
Unprompted review
Reply from Mister-Auto.dk
Hello Paulina,
Thank you for your critics.
We would like to apologize about the mistake.
You are important customer for us and that is why we would like to find the most suitable solution for you.
We have already sent you a message.
With kind regards,
Mads
The Mister-Auto Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.