Ordered the half power rack with spotters for my birthday. This is the most sturdy yet simple piece of equipment I've purchased. The building was hard work due to the parts being heavy (a positi... See more
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Mirafit offers a wide range of strength training and exercise equipment for home gyms and personal trainer studios. Our gym equipment range includes weight plates, dumbbells, kettlebells, bars, weight benches, racks and specialist weightlifting products. Our signature black and orange colour scheme can be found in home gyms throughout the UK and beyond. We are passionate about strength training and fitness. Our mission is to help promote the benefits, and to offer a range of gym equipment that caters for all. Whatever type of gym or workout facility you are looking to create, Mirafit are here to help. Mirafit also offers gym storage and flooring solutions for customers who are looking for a full gym fit-out. Many of our products are also suitable for use in commercial gyms, businesses and educational facilities so whatever your requirements please get in touch as we would love to help put your ideas for your new gym into action. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://mirafit.co.uk/contact
Website Contact Form: https://mirafit.co.uk/contact, Norwich, United Kingdom
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Had to order a spare part for a machine I bought and received excellent service from Mirafit as always

Reply from Mirafit
I really like Mirafit equipment, looks the great and the gear is really good quality. Ordering was easy to complete on the website, confirmation and turn around was very quick.
Sadly their courier let them down, DHL e Commerce AKA Evri delivered later than they said, advising that I wasn't in when they attempted to deliver on time. When they did arrive the next day, the delivery guy was throwing my nice new gear out of the van onto the road. When challenged that he is damaging my shiny new equipment, his only response was, "it's ok, if damage you send back". When trying to explain that's not how it works, he didn't understand.
This really detracted from the overall experience and hence the only reason I have given a 3/5 and not 5/5. Somebody needs to take accountability for the courier as they do not.
Use DPD, I'd rather pay the extra to never use DHL/Evri ever again.

Reply from Mirafit

Reply from Mirafit
Great items delivered on time, the dumbells and bench are great quality.

Reply from Mirafit
Hmm. Whilst the equipment is top notch and the prices aren’t too bad compared to competition, the delivery was left unattended on a pallet on my drive. Yes, Over £2k of gym equipment on my drive for everyone to see, feel and take if they were strong enough. They offered a 10% discount for the inconvenience though after a bit of back and forth on email.

Reply from Mirafit
Great bit of kit . Quick delivery.
Only issue was the delivery driver er dropped it outside the house in the open - easy to steal and get wet - we have an undercover open porch.

Reply from Mirafit

Reply from Mirafit

Reply from Mirafit

Reply from Mirafit
Such a solid bit of kit. Instructions were spot on...just one thing to note, if you have the standalone, fit that early on.
We've been using it a few days now and it's gym quality, I decided to go for the mirafit for that reason. I've screwed it into the floor and it's solid as a rock. It's such a flexible piece of kit, you can exercise so many parts of your body. I think you've probably guessed by now that I'm really pleased with this purchase!!

Reply from Mirafit
Excellent visit to Norwich showroom; good advice given; equipment ordered and arrived on time. Great quality and very happy customers.

Reply from Mirafit
Bought the M100 with the back pulley attachment, arrived quickly, easy enough to put together, great quality all round, no complaints.

Reply from Mirafit
Mirafit customer service was amazing some of my order was missing for my power rack and they were so helpful and responded very fast.
Special Shout out to Rosie and Chelsea who i was email so friend and extremely helpful.
Ohh and the product its self amazing , easy to put together and great quality.
Peter jnr
Bowmore hotel

Reply from Mirafit
The equipment is really great and I really enjoyed using them. Although it did take a while for the delivery but all good now.

Reply from Mirafit
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