Mint formations Reviews 

634
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, supportive, and professional, making interactions pleasant and efficient. The service provided is frequently described as excellent, with many appreciating the quick response times and smooth user experience. People highlight the ease of the process, even for those applying from overseas, and the clear guidance received. However, some customers also noted issues with customer support, mentioning slow replies and problems with renewing services. A few other people also expressed concerns about the company's handling of identifying international directors, leading to delays and negative impacts.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individuals for their excellent service and... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the excellent support and genuine... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the prompt communication... See more

User experience

Reviewers consistently report positive feedback about the user experience, often describing it as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommended. Very helpful people, especially Ann and Peter. Super quick service. Answered all my phone calls and questions quickly. Having rang many formations company's not all answe... See more

Rated 5 out of 5 stars

Using Mint formation registration is really really superb. Price is reasonable. Refund due to my error was quick. The staff who attended with me in the person of Brandon and Carol were very su... See more

Rated 5 out of 5 stars

Received excellent service from Mary Franklin. I asked two separate questions and both were answered very quickly. The whole transaction was completed very efficiently. Thanks Mary.

Rated 5 out of 5 stars

Mary Franklin and Jennifer Adams from mint Formations are fantastic. They are fast, efficient, easy to deal with and they get the job done as they assited with all our needs. We highly recommend them... See more


Company details

Written by the company

Want to register a company in the UK? Mint Formations help register limited, LLP and LBG companies for UK and non-UK citizens.


Contact info

4.8

Excellent

TrustScore 5 out of 5

634 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(634)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mary Franklin Mint Formations Verification Process

Mary Franklin was very cooperative, the communication channels were quick, emails were responded to immediately with much helpful guidance in using Mint formations for my Companies House verification process. I was also able to call Mary and reach her easily. Communiation was fast, helpful and I was able to complete this procedure painlessly thanks to her support and guidance. Thank you Mary Franklin for your 100% excellent support, deeply appreciated.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service!

⭐⭐⭐⭐⭐ Excellent service!

I had a very smooth experience creating my UK company with Mint Formations. The entire process was clear, professional, and well organized from start to finish.

A special thank you to Jennifer Adams who assisted me throughout the process. She was very responsive, helpful, and guided me through the identity verification and documentation steps.

Even though I am applying from overseas, the team made everything simple and efficient. I highly recommend Mint Formations to anyone looking to register a UK company.

Thank you for the great support!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Carol Watkins…

Brilliant service from Carol Watkins who quickly replied to my questions and explained how to use their services. She was clear, responsive, and led me through the process, step by step.
In the end, the online forms were straightforward and I received what I had wanted. The price was very reasonable too.
Overall, I would highly recommend this service.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with…

I was very impressed with MintFormation's customer service; they are always available and support clients throughout the entire process. A big thank you to them for their service, and especially to Jennifer Adam for her guidance.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Unprofessional, Technical Glitches, and False Allegations - Avoid!

I am the Director of a UK company (15119276). My experience with Mint Formations was a total disaster.

First, their website is broken. After I paid, I was met with a blank "Thank You" page. I received no order number and no confirmation email. My application didn't move for nearly 12 hours until I had to chase their support myself to prove I had already paid.

Second, they are incompetent at identifying international directors. Because I have a common name (Muhammad Nadeem), they claimed I appeared as a "match" on a Sanctions list. Despite me being a verified customer of Tide Bank UK and PayPal,who have already cleared my ID, Mint Formations refused to listen. Even when I told them it was a "false positive" name match, they claimed they "conducted checks" and refused to proceed, essentially sticking to a false accusation because they couldn't be bothered to manually verify my Date of Birth against the list.

They wasted my time during a critical filing deadline. I went to Icon Offices instead, who verified the exact same ID manually and issued my Companies House code immediately. Mint Formations is unprofessional, and their "checks" are a joke. Do not trust them with your business or your reputation; you will have to wait 5-7 days for a refund, too.

18 February 2026
Unprompted review
Mint formations logo

Reply from Mint formations

Dear Muhammad,

Good afternoon. We are responding to your review. We cannot share details of private conversations between you and us, but will confirm that a senior co-founder of our firm subsequently reached out to you on this matter with sincere intent, where we pride ourselves on striving to provide good customer service, grateful for other positive reviews received on Trustpilot

We are a professional company formation agent and take out legal obligations seriously, to ensure we can legally deal with a potential client. We complete a high level sanctions list check, which costs us money. There was no motivation by us to not provide the service to you, having incurred this cost. We were judging risk, which ultimately is ours and making a wrong decision could have serious consequences for our firm and its staff.

We have subsequently looked into your case, as we can manually check the UK sanctions list if required and have reviewed our internal process. However, manual override is still a significant decision to be made on a case-by-case basis, after investigation and being confident we can proceed.

We wish you well and our company co-founder who contacted you wants to emphasise his best wishes and apologies that you were dissatisfied.

Regards,

Customer Service Team
Mint Formations Limited
Website: www.mintformations.co.uk
PH: +44 2071128684

CONFIDENTIALITY NOTICE: This message is for the named person's use only. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Any unauthorized review, use, disclosure, dissemination, copying, forwarding or distribution is prohibited. Thanks.

Rated 5 out of 5 stars

I had trouble verifying my identity…

I had trouble verifying my identity using the Gov one app, I was recommended to mint formations, I paid the small fee and a lady called Mary Franklin was in touch within 30 mins, 2 hours later my identity was verified it was a quick and easy process.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

i can't explain that much I'm happy the…

i can't explain that much I'm happy the service from Carol Mint formations Thank you so much for everything my suggested for everyone if u want something do for company house jast work together with Mint formations It’s number one Trust able

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I will highly recommand to all my partner and friends

I will highly recommand to all my partner and friend.
First, i want to appreciate Mint Formations because it was the only plateform where I my payment got succesfull.
Prior to that, I got issue with all the others plateform, i tried all of them with my visa card payment but i was not allowed. Some because of the country of origin.
Mint Formations gave me the chance to form my Company and make my Dreams vision come through.
I appréciated the professionalism, the hassle free and the speed of the process in mint Formations.
I particularly appreciated the patience of mrs Jennifer Adams, the lady who patiently guide me through the process. She was very professionnal, knowledgeable, patient, kind; in one word very efficient. Thank you so much Mint Formations,you are the Best.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Pleasurable Experience

Mint Formations is always extremely helpful. Mary Franklin is on my account, and she is friendly, informative and extremely efficient in her interactions with me. The entire experience with her and the team is a pleasure.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

I almost got scammed

I almost got scammed, I got prompted by Google that the website name might be wrong, "mintformation.co.uk" I didnt thought much about it, but then after another look, there is another company called "mintformations.co.uk", no difference in look or wording, just missing "S" in URL. You might be legit, but I dont know which one, so choosing neither. Be careful out there!!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

MINT ......PROFESSIONAL, CARING & PROMPT

After countless attempts to get ID Verification, all without success, I came across Mint Formations. After looking at some reviews and their own very impressive Website, I decided to give them a call.
The call was answered almost immediately, and I was speaking to Peter Wilson. Peter was so helpful, extremely knowledgeable, and guided me in a manner I could not have envisaged, all without pressure or mention of money. I already knew that the charge of £19.00 + VAT was so reasonable, so the combination made the chat easy and friendly.
That was on 9th February.
By early afternoon on 11 February, Peter had been doing exactly what he said he would....and emailed me to let me know the Verification was complete, borne out by (at last) confirmation from Companies House.
My experience with Mint Formations Ltd and Peter Wilson was an absolute pleasure, and lifted a load off my mind...totally professional and so friendly.

11 February 2026
Unprompted review

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