Minecraft Hosting Pro Reviews 167

Server [Ultron plan] incredibly laggy even with only 1-2 people and no mods. Has taken over 24 hours to resolve a support ticket due to slow (no?) response. Still in the process of resolving it at this time, with only 1 response from company thus far.

Edit: ticket # is SP36950. Issue is still unresolved. I requested a prorated refund and was offered tokens to my account instead. For a site that claims 24/7 service, I have gotten 2 responses since entering my ticket on 7-22-20 at approx 3am. It is now 7-24-20 at 1am.

Just perfect go for it. If u find having any problems, maybe it's from user error :) Fast response even in this global circumstances. I recommend it

support team is great

Can't fault the service I've had, set up was incredibly straightforward and the staff have been really helpful when I had a few teething questions, effectively 0 down time and the customisation options are top tier - especially the ability to switch from Vanilla to PaperMC at the click of a button while keeping your world etc. The price is great too so really can't complain, thanks guys.

I accidently bought a server on the wrong region. I decided to contact them for help and in less then 24hours they gave me the tokens to buy a new one!

These guys are serious, the servers are great and the service is really good!

They offer very good plans for good prices. Customer support is very helpful. I have had multiple questions and they always answer me in a reasonable time. Highly recommend.

a little rocky start but support were helpful and sorted things out as fast as they could, i recommend this hosting for anyone needing a cheap minecraft server.

Roughly six to seven months prior to today, my friend and I purchased the Orion 10GB plan with 4 cores from Minecraft Hosting Pro, we ran into issues with performance ranging from the server not being able to handle forge modifications or a medium to large amount of plugins. We experienced heavy downtime's after server crashes over things a regular 10GB 4 Core server could handle, whether this is my fault or Minecraft Hosting Pro is unknown (keep in the mind when my friend and I purchased the server the CPU was an E3 Server CPU, CPU's have been updated to AMD Ryzen 3900X's), I attempted to contact support through the supplied ticket system, however I never received a response, their Twitter account was inactive and any emails I sent bounced, I do not personally recommend this host as I was not pleased with the support or service provided, your experience may or will differ with Minecraft Hosting Pro than what I had experienced. If you have a positive experience with this host then that is great, I will look for alternatives for my friend and I.

Great customer service and they were able to help me pinpoint the exact issue, their hosting service is also excellent as i rarely have any downtime, i would definitely recommend this to my friends as i already do, its a easy and affordable hosting service and they do their job excellently.

Nice treatment from the employee, but the delay was a little annoying

Ticket answered, problem solved. I'm happy with the result, overall great experience. Keep the great work up :p

Absolutely love how fast every modification for the server happens without single issue. Support side is also really fast with quick response time as well as improvements happen quickly. Performance of the server is more than enough, capable of running 32 chunks view distance even.

Great Hoster! The server doesn't lag and it's a good deal for this price!

The customer service and the support is on the lowest level from all hosting companies I have been, event right now Im waiting nearly 24 hours for a simple response

Powerful servers without downtime. And also a great support team which answer tickets so fast.

I have bought minecraft servers a few times in the past using Minecraft Hosting Pro, no problems so far, I had an issue with the server this week, and they fixed it super quick, the support it's great!

I recommend it to anyone!

I'd say I'm happy

Wow, I got my own server !!! This is the best hosting website!!!

Great Host and great service every question I asked was answered after a few minutes even though I had many of them and each problem I had they knew how to solve it really proffesional team

The server ran great 95% of the time. Crashed once or twice due to high ram usage but I got a cheaper plan so that was more or less expected. Their support team responded very quickly and helped me solve my issue very fast. Overall I would recommend.