MindMyHouse Reviews 

187
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Users constantly praise the platform for its well-designed layout, noting that the website is exceptionally easy to use and navigate when searching for reliable pet sitters. Furthermore, customers deeply appreciate the friendly staff, excellent service quality, and the great value provided over many years of successful membership. However, some people mentioned serious concerns regarding inadequate vetting of candidates and frustrating difficulties with handling negative feedback or managing disputes. A few reviewers felt that the website lacked proper support and basic accountability when dealing with deeply problematic experiences involving unreliable participants.

What people talk about most

Website

Users describe positive interactions with website, highlighting that it is well designed, easy to navigate,... See more

Service

Reviewers mention positive feedback about service, expressing immense satisfaction with how easily it... See more

User experience

Clients share positive opinions on user experience, highlighting a well-designed, up-to-date website that is... See more

Value for money

Consumers find value for money to be positive, highlighting the extremely affordable annual subscription and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

16 years and counting as HouseSitters. There is no better way to see the world, learn the culture and history and meet wonderful people. Homeowners are an invaluable source of information that makes... See more

Rated 5 out of 5 stars

As a house owner we have found the site easy to use and update our offer,keeping it hidden until we need to use the advert again. Always willing to help if you have a query. We have had some of our... See more

Rated 5 out of 5 stars

We have been house sitters on MindmyHouse for 13 years enjoying numerous sits in Spain, France, Portugal and more recently the UK. Do your own research to insure a good fit and there won't be a proble... See more

Rated 5 out of 5 stars

MMH has been a remarkably helpful service for my wife and me as home owners. As a retired couple with two dogs, every trip begins not with airline tickets, but with an effort to secure a responsible,... See more


Company details

  1. Pet Sitter

Written by the company

Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

187 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(187)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trusted website for your home and pets!

I have been using this website for many years to take care of my house and my cat while away on holiday or for work reasons. The system is easy to use, the reviews system is excellent and the assistance given is great. I highly recommend trusting this site!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

This company feels like a family…

This company feels like a family member. They are so friendly in their approach to everything and the site is very easy to work with. Even when I am not seeking a house sitter myself, I enjoy looking at the possibilities that are out there for house sitting. I have made many new friends through this site and have never had any problems. All of my housesitters have been wonderful.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Agency

I advertised my house and got various replies over the years. All of the sitters have been great with no problems whatsoever. A couple remain good friends to this day. 100% recommend this agency. I live on the Costa del Sol

25 April 2026
Unprompted review
Rated 5 out of 5 stars

What a great service

We have had both people in to mind our property and we have minded other people's property, we have never had an issue with the people who have been available from MindMyHouse and have always found the whole process to be simple and straightforward with no fears at all.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service at Mindmyhouse

Great Service at Mindmyhouse
I have been a member of Mindmyhouse since 2020 and get their latest housesitting offers daily in my email.
Pet owners also contact me directly via Mindmyhouse.
The most interesting house sits were taking place for me in Arizona, USA, in Matsuyama, Japan, and in Buenos Aires.
The folks at Mindmyhouse are very helpful and answer questions right away.
I highly recommend this house & pet sitters community.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Being retired works well for us

Being retired works well for us. Having opportunities around the country with MMH allows us to travel around and stay different places without high condo fees. We love animals so it’s a win win for all. One of these days we’re going to get a farm gig, and I don’t even mind making a few fixes around the house.
Mark

25 April 2026
Unprompted review
Rated 5 out of 5 stars

We are a home owner in New Mexico

We are a home owner in New Mexico, US, and we have 3 dogs and 2 cats that are very special to us. It is very important to us that we have a pet sitter who loves on them and walks the dogs and spends time with them all. We have found numerous great pet sitters through Mind My House and are very impressed with the awesome people who we have met or even just connected with. MMH is still my favorite, and the website is user friendly.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent housesitting website

We have had wonderful sits through this company. The site is thoughtfully laid out, easy to navigate and well run. The membership is very reasonable and we plan on staying members for a long time!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

I am about to go on my 7th assignment…

I am about to go on my 7th assignment as a sitter and, based on my previous experiences, I can't wait. I highly recommend this site/service. People are amazed the incredible opportunities MindMyHouse has given me. I have been to a wide variety of places and met wonderful people, stayed at their lovely homes, and cared for their awesome pets. If I could, I would quit my job and just do this - all through MindMyHouse!

7 June 2026
Unprompted review
Rated 4 out of 5 stars

Great Platform

Over the last 13 years I've used mindmyhouse.com many times with great success. I often recommend this platform to friends. I have found not just great sitters, but many have become friends.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

MMH for starters are very reasonably…

MMH for starters are very reasonably priced compared to some more corporatised House-sitting sites. We have always had quick and accurate response for any issues that we might feel a need to raise. On top of that they get an excellent of selection of house sits around the globe. We have been international house sitters since 2013 and the big thing about MMH in this time is there excellence and consistency. Yes, we subscribe to other sites when planning house sitting, but MMH we ALWAYS subscribe to. The only time we did not subscribe was during COIVD when we actually forgot... but rejoined very quickly. Our last experince was. Our latest MMH house sit was July 2024. This was our most recent house sit.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Very affordable platform with international house sits

We have used MMH for the past 6 years & have found it a very friendly, trustworthy service. It is much cheaper than some other platforms, but still provides a good service. We really like that it's an international site so have been able to house sit in some very interesting places.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Peace of Mind

Exceptional Peace of Mind: A Review of MindMyHouse

Finding the right person to care for your home and beloved pets while you are away can be a stressful endeavor. After exploring various options, MindMyHouse stands out as an absolute gem of a service that brings unparalleled peace of mind to homeowners.
Why MindMyHouse Standard Out

An Incredible Community of Sitters: The platform attracts genuinely responsible, adventurous, and caring house sitters. Whether you live in a bustling city or a remote, rural hideaway that requires a bit of extra maintenance—like managing a wood-burning stove or navigating unique terrain—you will find sitters who are not just capable, but genuinely excited about the opportunity.

User-Friendly & Economical: For homeowners, the service is completely free to use. The website is intuitive, making it incredibly simple to create a detailed listing that outlines your specific needs, routines, and pet care responsibilities.

Quality Over Quantity: Unlike larger, highly commercialized platforms where you might feel like just another number, MindMyHouse maintains a community-driven, authentic feel. The applicants are typically detailed, thoughtful, and deeply invested in creating a win-win relationship.

Excellent Communication Tools: The platform makes it easy to vet candidates, read past reviews, and communicate clearly before making a commitment. This ensures that when you walk out the door, you are leaving your keys with someone you completely trust.

The Verdict

"MindMyHouse bridges the gap between homeowners who need reliable care and trustworthy sitters looking for their next adventure. It takes the anxiety out of travel, knowing your home is secure and your animals are being loved and cared for in their own environment."

If you are looking for a house sitting service that values community integrity, simplicity, and genuine connection, MindMyHouse comes highly recommended. It turns what could be a logistical headache into a seamless, positive experience.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

MMH is a reliable dependable site…

MMH is a reliable dependable site giving people the most fabulous opportunity to experience life in other places , that they may otherwise not have the opportunity to do. They are supportive, informative and always extremely useful promoting a blissful experience for those who are connected. Definitely worth the time and effort.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Our heartfelt congratulations

We have been members of MindMyHouse for several years and regularly praise the site for its qualities. It’s a platform that connects pet owners and pet sitters, and it works perfectly. If we have any questions for the site, we receive a really quick response, even though it’s run from the other side of the world, in New Zealand, That's truly fascinating. We now have complete confidence in the system, which we really like because it gives us the chance to meet people from all over the world, who have positive outlooks and are often extraordinarily open-minded. It enable us to visit places abroad in a way that is very different from the usual group tourism. Our heartfelt congratulations. Sylvain & Marcelle, France

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Love MindMyHouse!

We've been sitters with MindMyHouse since 2020, and have had nothing but positive experiences with them. We love how it's an affordable, approachable, and warm housesitting site that actually responds to housesitters' questions (unlike others we won't mention). We're rooting for you, MindMyHouse!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

I came from another site and I'm very happy

I came from a different house sitting site that became too corporate for my taste. Part of the reason I chose this one is because I could bring my reviews from the other - I had earned many good ones.

There are nice quality listings, though not as many as some big sites, the ratio feels better because I don't think there are as many sitters either. There's also no limit to the number of applicants a homeowner can accept, so a good sitter can really stand out.

The support is provided by the people who have run the site since 2005, no AI, I really appreciate that. There is no app but the website works well on mobile and you can set up daily alerts for whatever search filters you choose.

And obviously the cost is minimal compared to many other sites. For that reason I gave it a try and I'm glad I did because I've had many wonderful sits so far.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

We have been house sitters for more…

We have been house sitters for more than 12 years now and Mind My House has been consistently the best site we have used.
It is very fairly priced; has a brilliant easy to navigate website which is updated in line with trends but not unnecessarily or overwhelmingly so
I recommended it to friends and family because it is by far the best we have found.

21 March 2026
Unprompted review

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