Really poor customer service. Ordered an item and hoped for it to come by the weekend, paid extra for 1 day delivery. Got an email on Wednesday saying my order is packed and shipped. Didn’t get a... See more
Company replied
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Really poor customer service. Ordered an item and hoped for it to come by the weekend, paid extra for 1 day delivery. Got an email on Wednesday saying my order is packed and shipped. Didn’t get a... See more
Company replied
I have a faulty playmat. I contacted customer service over a month ago on 11th December. They asked to provide pictures and order number which I did. Since then I have heard nothing back. I’ve cha... See more
Company replied
We had ordered a moonie cappuccino bear for my daughters first birthday present. This was a pre order item but the customer service team were brilliant at updating us through out it's progress in ship... See more
Ordered the safari milestone cards. They arrived within expected time frame and are such good quality. They are beautifully boxed and came with an added thankyou card and some sweets! Such a nice adde... See more
Mimibear, find the latest, high quality at reasonably priced products for all things baby related. From Muslins to clothing to Nursery inspo. Free shipping
IP6, Great Blakenham, United Kingdom
Replied to 60% of negative reviews
Typically replies within 24 hours
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Absolutely love our padded playmat for our little girl! Will last her the next couple of years as she grows which is amazing. I love that the sides are built up so as she learns to roll, she won’t be able to fall out. Perfect 😍
Ordering was easy & any queries I had were responded to promptly & in a very friendly manner. The bear is too cute & I can’t wait for my new granddaughter to be born to see her with it.
Bought a lovely swaddle for my first baby girl, that we use every day. Such great quality, we absolutely love it.
Great company! Their products are adorable my six month old and HUSBAND find the play mat so soft we all lay down on it for hours. My daughter loves the ball pit, it came with so many balls I only put only half in it so I can switch it out and clean the dirty ones! Definitely a good baby shows gift
No hassle and quick and efficient.
Lovely gesture with the sweets.
Very prompt delivery and gorgeous product with excellent quality of material!
Ordered a swaddle wrap for our baby Granddaughter. From ordering to delivery it was seamless with updates along the way. Extremely pleased with the service a product recieved. Beautifully presented and well packaged. Will purchase again.
Brilliant customer service and excellent quality products very happy thank you
I have recieved no confirmation about

Reply from Mimi-Bear
Love this shop! Purchased a few things from here and they’ve been great quality every time!
We’ve bought a play mat and milestone blanket. Both items are super soft and arrived in the time said!
I’ve recommended to friends who have purchased from here too and have said the same things about the items they bought. Will definitely be purchasing from here again
Ordered a MiiiMi Padded Play Mat for my newborn. It took 4 weeks to arrive and when it did, it was scrunched up in a damaged cardboard box. We’ve found a few marks on it and pet hair. After mentioning this to customer service, they assured is that the mats come straight from the supplier and it couldn’t have been used prior. If that’s the case, I suggest the company need to vet their suppliers and check they’re up to standard. Ideally would have wanted to send this back but as stated on the website, returns are at the customers’ own expense, so it would cost us more than half of what we paid for the play mat to return it.
I then contacted customer service (as the mat came with zero information/paperwork) to ask how I could go about washing the mat but no answer The website says the mat has a removable cover but I can’t see where I can remove the cover of the outer ring. Quite disappointed in the service from this company so far.

Reply from Mimi-Bear
I recently purchased the milking it romper, straight away I received a personal thank you email. When my order arrived it was packaged again with a personal touch. The quality is gorgeous and can’t wait for my baby boy to arrive to put him in his little outfit. Really friendly service and look forward to purchasing again soon.
I bought some beautiful stacking cups for my 2 year old. I got an email thanking me for my order which was more personal than your standard email and sweets in my package (win, win). Overall, great customer service for a beautiful product.
My daughter is 9 months and I have to say one of our best purchases was the play mat we got from you. It’s been so perfect for every stage… laying as a newborn, tummy time and learning to sit up. It’s moved from room to room and so practical. The best thing of all is it looks so pretty! Thank you x
The most beautiful swaddle, had multiple compliments and the quality of the fabric is amazing.
The most beautiful baby products 😍
Excellent customer service, quick delivery and the most incredible quality! Thanks so much for my beautiful order! ❤️
My parcel was delivered quickly and safely. Nothing was damaged or missing.
The items came so quickly and were as described. I love the selection of products at MiMi Bear, so couldn’t wait to put my first order in when they were running a promotion recently. I will definitely be ordering again!
Ordered twice already and the service has been amazing. Super fast delivery and they’ve really helped secure what I was after as they were selling fast!!
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