Millennium Garages Reviews 

11,169
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 641 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online reservation process quick and simple, making it easy to secure a spot before arrival. People consistently appreciate the affordable downtown parking rates compared to other nearby options. Drivers mention that entering and exiting the garage is completely seamless thanks to reliable license plate readers. However, some people mentioned that unexpected street closures and detours made it nearly impossible to reach the garage during local events. Reviewers also noted that pre-paid parking fees went to waste when they were forced to park elsewhere due to blocked roads.

What people talk about most

Location

Reviewers highlight ambiguous aspects of location, frequently praising the convenient proximity to downtown... See more

User experience

Clients share positive opinions on user experience, noting that the app is simple to use with seamless entry... See more

Price

Reviewers express great satisfaction regarding the affordable rates, noting that booking online in advance... See more

Website

Consumers find website satisfaction high, noting that the online order process is straightforward and quick... See more

Payment

People report ambiguous experiences with payment, noting that online booking offers excellent discounts and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Registering online, and paying a discounted rate makes sense. License plate readers make entry and exit easy. BUT, what happens if I arrive before my scheduled time, or leave after my scheduled time... See more

Rated 5 out of 5 stars

We called while driving to Chicago for a weekend business event. We had a room at the Congress Plaza Hotel. Our map search showed Grant Park South as a good fit. The gentleman on duty was extraordi... See more

Rated 5 out of 5 stars

Great rate and convenience when staying in the east Loop or New East Chicago area. Also loads of level 2 charging available without idle fees which makes overnight charging possible. Finally, prepay... See more

Rated 5 out of 5 stars

I found it very convenient to book ahead of time and see what it will cost. One idea for improvement - provide clear information about when book-ahead customers can enter and exit garage BEFORE they f... See more


Company details

  1. Valet Parking Service
  2. Car Accessories Store

Information provided by various external sources

Millennium Garages - Millennium Garages offers affordable daily, multi-day, and monthly parking options at four convenient locations for Chicago residents, commuters, and tourists.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 38% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(11,169)

578 reviews in the last 12 months

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Rated 2 out of 5 stars

Well we did not get advice on were…

First tryed to book with coupon your Site provided and would not accept.We then got there and did not get good advice on were there was an elevator as we had a wheelchair. Seen sign stating they were out of order after we had to back track to find way out which was a ramp b walkway. Went the same way back with ramp and the door was lockedat 7pm yet event wasnt over till 8pm or so. We had to wait for someone going out to get in. Not at all handicap friendly in my book.

21 November 2025
Rated 5 out of 5 stars

Easy

Easy, great parking, and saved money! What more can you ask for? We even changed what car we drove - we could easily update the license plate before we arrived.

22 November 2025
Rated 4 out of 5 stars

Where's the EXIT?

Only complaint is the lack of EXIT signs in this huge garage which makes it very difficult to navigate when leaving. Otherwise a seamless experience with the license plate reader that automatically opens the gates once your license is registered. Perfect access to the Art Institute across the street. Please put in EXIT directional signs!

22 November 2025
Rated 5 out of 5 stars

Great location

I like the fact that the garage is easy to find. They have plenty of big, clear directional signs and I appreciate that! The close proximity to so many attractions, shopping and restaurants is great. I really do wish they had restrooms. That would really make it perfect.

28 November 2025
Rated 5 out of 5 stars

Extremely easy to utilize

Extremely easy to locate the garage (entrances on both sides of the road). Once inside, gate opened since I had included my license plate. Was extremely easy to figure out where to go and to return after the show. Very easy to park and very close to different spots near Millennium Park. Recently parked in the theatre district and regretted not using this garage again.

20 November 2025
Unprompted review

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