The sofa arrived a week earlier than scheduled. Very easy to put together and comfortable to sit in or even to sleep on. Also delivery to the room of choice indoors the house extremely important... See more
Company replied
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The sofa arrived a week earlier than scheduled. Very easy to put together and comfortable to sit in or even to sleep on. Also delivery to the room of choice indoors the house extremely important... See more
Company replied
We found on-line a cupboard for our salon, never seen Miliboo before. The design is modern and very stylish. We expected it to arrive fully mounted and ready to position in our salon, however we recei... See more
Company replied
My delivery was delayed but Sara in customer service was extremely helpful and sorted everything out. When my sofa arrived there was a small area of damage on the back (these things happen) but I was... See more
Company replied
Sonia has been absolutely wonderful. Very patient and has followed-up consistently with us. As a result we would not hesitate to purchase more items from you.
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Written by the company
Miliboo.es es el especialista del mobiliario contemporáneo en Internet. ¿Nuestro objetivo? Proponer muebles de diseño al mejor precio, que sean prácticos y entregárselos en una semana.
Un equipo muy activo que propone un catálogo actualizado continuamente, responde a sus preguntas y le garantiza una fiabilidad 100% de cada mueble Miliboo.
Descrube nuestras novedades y promociones
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The sofa arrived a week earlier than scheduled.
Very easy to put together and comfortable to sit in or even to sleep on.
Also delivery to the room of choice indoors the house extremely important to me.
A very HAPPY customer.
I Highly recommend Miliboo !! they have an excellent choice of furniture and super fast service.

Reply from Miliboo.es
Great quality sofa. Good delivery with advice on timings etc.
Not that easy putting the legs on the sofa.
I wish you offered a service where you take the old one away. But great sofa.

Reply from Miliboo.es
WARNING! I placed an order and it arrived completely damaged, with a visible corner of the furniture damaged. They offered me no solution other than a €70 refund on a product that costs €400. A total and utter lack of professionalism and quality.

Reply from Miliboo.es

Reply from Miliboo.es
The product came very soon and I am satisfied with it

Reply from Miliboo.es
The sofa- bed is perfect! And we like it a lot!
The issue is with services, low quality: the courier called and scheduled the delivery. But forgot to mention that the product is not delivered at the door of the client.
I do not mind paying more for better services.

Reply from Miliboo.es
Excellent customer service and very fast response to delivery issues, and the product itself was excellent. Highly recommend!

Reply from Miliboo.es
My delivery was delayed but Sara in customer service was extremely helpful and sorted everything out. When my sofa arrived there was a small area of damage on the back (these things happen) but I was adequately compensated and it does not detract from the quality of the piece. We love our sofa and side tables and can’t wait for the rest of our order when it’s ready in September. Highly recommend this company.

Reply from Miliboo.es
We found on-line a cupboard for our salon, never seen Miliboo before. The design is modern and very stylish. We expected it to arrive fully mounted and ready to position in our salon, however we received a kit to build ourselves. The instructions were very good and installation did not take much effort. We are happy with our purchase and quality of the end result.

Reply from Miliboo.es
Plazos de entrega engañosos. Y no se puede cancelar sin tener que pagar el envío de devolución a Francia. Así que no pidas nada que necesites para una fecha determinada. ¡Tarda al menos dos semanas! Y un servicio al cliente muy brusco que no para de repetir que sus términos y condiciones son básicamente que pueden entregar cuando les convenga, no a ti. Y que tienes que pagar si quieres cancelar. Diría que si pides tumbonas en España en verano, 10 días deberían ser suficientes para la entrega. Pero no, tarda 14 días aunque los productos estén en stock. ¡Ridículo!
Misleading delivery times. And cant cancel without having to pay return shipment to France. So dont order anything you need by a certain date. It takes at least 2 weeks!!! And very curt customer service who just keep repeating that their terms and conditions are basically that they can deliver when it suits them , not you. and you have to pay if you wish to cancel. I would say that if you order sunloungers in Spain in summertime that 10 days should be sufficient for delivery. But no , it takes 14 days even though items are in stock. Ridiculous

Reply from Miliboo.es
Miliboo.es dice en su web que hacen "entrega a domicilio", hoy al hacer la entrega el transportista ha dejado el paquete de casi 50 kilos en la calle y se ha ido, obligando a mi madre de 80 años a buscar ayuda para subir el paquete a su casa. No los recomiendo y no voy a comprar en miliboo.es más.
Miliboo.es says in their website that they do "home delivery", today the courier delivered a 50kg package in front of the building door on the street and refused to take it up to the apartment door as home delivery should do, forcing my 80 year old mom to seek for help to lift the package home. I do not recommend and will not buy from them again.

Reply from Miliboo.es
Customer support not helpful with difficulties processing a return. I have only placed 2 orders with Miliboo and both have had to be returned due to damage and faults. Not very impressed

Reply from Miliboo.es
Excellent Client Experience and Service. 11 points on a scale of 1-10! :) My request was handled with professionalism and a polite and quick manner. Keep this positive and Client oriented attitude for the future! Thank you!

Reply from Miliboo.es
Perfect choice. Arrived quickly! Though maybe I didn’t read the packing measurements. I thought it would fit in my elevator and it did not and I had to carry up the stairs thankfully, it wasn’t very heavy.

Reply from Miliboo.es
Worst online shopping experience in my life.
I purchased an item in October, what eventually arrived was a completely wrong item.
Even though it was completely their fault they declined to refund my money back outright and they condition the refund on sending them the item back.
This was obviously fine for me but having them pick-up the item they erroneously sent was an odyssey.
Their customer service and transport service is a mess, it took them several weeks to even process the request.
All in all it's been three months now and I still don't have my money back.
Never again.

Reply from Miliboo.es
Delivery on the date promised at time of buying.
Bulletproof packaging with airbubble wrap and additional corner protection.
Assembly instructions are OK ( but could be a lot better )
Overall very positive experience and a good result.

Reply from Miliboo.es
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