Fast and efficient, but think surveys should be at the end of the process and outcome based rather than the beginning when the outcome is uncertain
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Able to choose the issues that relate to the finance of the cars It is relatively easy to go through the claims3rd September 2026
Company replied
Initial contact Greta and sourcing all my financial agreement for vehicles was spot on. However this ‘ claim’ is the same as the others that have been dragging on for years with no end or settlement i... See more
Company replied
Milberg tracked me down even though I changed my email address and contact number many years later. The process took abit longer however they gave fantastic customer service and the staff were very... See more
Company replied
Company details
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About Milberg London LLP
Written by the company
Milberg London LLP is a law firm instructed in some of the most significant multiparty cases ever to be heard before the courts in this jurisdiction.
We also have a strong private client practice and are genuinely conflict-free. Our team is well-placed to resolve complex, high value commercial disputes for clients.
We are a close team that love what we do. Using the legal system to try and unpick injustice motivates us all on a daily basis.
Mercedes Pay Up
Vauxhall Pay Up
JLR You Owe Us
PlayStation You Owe Us
We also have a strong private client practice and are genuinely conflict-free. Our team is well-placed to resolve complex, high value commercial disputes for clients.
We are a close team that love what we do. Using the legal system to try and unpick injustice motivates us all on a daily basis.
Mercedes Pay Up
Contact info
Third Floor, Sutton Yard, 65 Goswell Road, EC1V 7EN, London, United Kingdom
- 020 3824 6541
- clientcare@milberg.co.uk
- www.milberg.co.uk
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Not to be caught out with borrowing money
I haven’t had one yet with you you haven’t got any money back for me yet ?
5 May 2026
Unprompted review
Reply from Milberg London LLP
Hi Peter - thank you for getting in touch with us. A member of our client care team will call you shortly to provide an update.
Too many neg reviews
Too many neg reviews. Have changed my mind about claiming!
1 May 2026
Unprompted review
Reply from Milberg London LLP
Hi Brian – thank you for your feedback. We are sorry to hear that the reviews you have seen have put you off making a claim. We completely understand how important it is to feel confident before deciding to proceed.
A member of our client care team has tried to get in touch to provide further information about the claims process, as we would be happy to address any concerns you may have. Many of the claims we handle are complex, large-scale legal actions, which can naturally lead to a range of experiences being reflected in reviews. However, our team is committed to supporting clients throughout the process and ensuring they are kept informed along the way. If you would like any further information or reassurance about how the process works, please do feel free to get in touch with us directly.
Hi Brian - just following up here, we are happy to have a chat and discuss our claim process with you. Please drop us an email at info@milberg.co.uk
Reply from Milberg London LLP
Hi Baiju – We appreciate the positive review!
Reply from Milberg London LLP
Hi Ba – Thank you for taking the time to leave a positive review!
Grifters
Grifters - I did not ask to be included in your opt-out frivolous lawsuit against Valve and do not wish to give you my personal data to opt-out. I would encourage anyone opting out to read their user data terms and conditions to which you have to AGREE to opt out a lawsuit you did not ASK TO BE IN.
18 April 2026
Unprompted review
Reply from Milberg London LLP
Hi Andre - Thank you for your interest in the claim against Valve. We appreciate that not everybody wishes to be included in the class.
The data points requested within the opt-out process align with the formal requirements for opting-out of the legal proceedings. The Competition Appeal Tribunal must be able to identify with certainty the legitimate number of individuals who have opted-out of the proceedings. The data points requested ensure that individuals who either opt-in or opt-out are truly associated with the claim at hand. This minimises any attempts to negatively affect the legitimate numbers of individuals associated with the proceedings.
This information is be stored securely in compliance with all applicable data protection and privacy laws consistent with industry standards. As the Competition Appeal Tribunal must be able to identify with certainty the legitimate number of individuals who have opted-out of the proceedings, your information will be stored for the duration of the claim but will thereafter be delete.
Kind Regards,
Milberg
Leave Valve alone.
Been gaming on steam since I was very young, my account is old enough to legally drink, you say your lawsuit isn't there to stop valve or steam, but what you're doing will ruin the bloody platform, I want nothing to do with your grotty bloody lawsuit.
18 April 2026
Unprompted review
Reply from Milberg London LLP
Hi Nicholas - We appreciate that not everybody wishes to be included in the class.
In answer to your comments, we understand that Steam is very popular and has a loyal customer base. The purpose of the claim is not to harm customers but to establish that the commissions and restrictions imposed on developers are anti-competitive and have caused increased prices for PC games and add-on content. We are hopeful that a successful claim against Valve will result in the payment of compensation to the gamers affected, encourage Valve and similar companies to not engage in anti-competitive conduct, and lead to more competitive prices in the PC games market.
We understand your concerns and welcome your perspective as a Steam customer. Whilst many people love Steam and its services, we believe strongly in holding large corporations to account for engaging in conduct that ultimately harms consumers.
Please note that the claim has been certified by the Competition Appeal Tribunal as an “opt-out” claim. This means that individuals who made a relevant purchase and are based in the UK are automatically included in the class. If you wish to opt-out, please complete the online webform through our website at https://optout.steamyouoweus.co.uk by 11 June 2026.https://optout.steamyouoweus.co.uk/ For further guidance on the requirements and alternative methods of opting out or opting-in to the claim, such as through post or email, please see the FAQs on our website at https://steamyouoweus.co.uk/faqs/. The guidance is covered under the heading “About the class”.
horibleaaaaa
6 March 2026
Unprompted review
Reply from Milberg London LLP
Hi Samuel -
To formally complete the opt-out process, please complete the online webform through our website at https://optout.steamyouoweus.co.uk by 11 June 2026.https://optout.steamyouoweus.co.uk/
For further guidance on the requirements for alternative methods of formally opting out of the process, such as through post or email, please see the FAQs on our website at https://steamyouoweus.co.uk/faqs/. The guidance is covered under the heading “What can I do if I don’t want to be a part of this claim”.
go learn how the gaming universe works…
go learn how the gaming universe works before making such an atrocious lawsuit!
Congrats on being stupid with a diploma!
14 April 2026
Unprompted review
Reply from Milberg London LLP
Hi Victor -
To formally complete the opt-out process, please complete the online webform through our website at https://optout.steamyouoweus.co.uk by 11 June 2026.https://optout.steamyouoweus.co.uk/
For further guidance on the requirements for alternative methods of formally opting out of the process, such as through post or email, please see the FAQs on our website at https://steamyouoweus.co.uk/faqs/. The guidance is covered under the heading “What can I do if I don’t want to be a part of this claim”.
Going after the good for greed!
Going after the good for greed!
I am a Steam user, and UK resident and this is an honest review of my experience & thoughts.
Firstly All negative reviews since January where recently removed bumping this rating from 2* to 4.5* In my opinion this gives people falsified confidence in a firm that would will be helping them with very important legal issues.
My original review of my-
30% commission is industry standard for all platforms.
DLC for steam only when you own the game on steam? also the same for all platforms. This means the attack on Steam is meritless from the very start.
Going after A good company like steam who has supported gamers every step of the way over a company's for example like Amazon or Epic games is diabolical. A Greedy disgrace.
Steam has competition from platforms like-
Epic game stores, Xbox app/game pass, Gog, EA, Ubisoft Connect, Battle.Net, Amazon games, Nintendo, PS store, and many more Plus many other places to buy games.
The reason steam dose so well and is supported by the gamers is due to the fact they are the good guys! They look after the gamers when 90% of the others have done us wrong. Steam has earnt my support and my money as a customer and they look after the games Devs just as much!
Milberg London LLP going after the best standard for gaming is for nothing other than greed and they should be ashamed.
9 January 2026
Unprompted review
Reply from Milberg London LLP
Hi Luke - Thank you for your interest in the claim against Valve. We appreciate that not everybody wishes to be included in the class and there will be an opportunity to “opt out”.
We appreciate your concerns about the claim and we do not intend for Steam customers to lose access to the games they enjoy. We are hopeful that a successful claim against Valve will result in the payment of compensation to the gamers affected, encourage Valve and similar companies to not engage in anti-competitive conduct, and lead to more competitive prices in the PC games market. We feel strongly about holding large corporations accountable for consumer harms.
Thank you for your insights into Epic, Ubisoft, EA and others. We are always interested to hear people’s thoughts on companies in this space. We understand that you support Valve’s focus on customer satisfaction and how it has resulted in a strong customer base.
Please note that the claim has been certified by the Competition Appeal Tribunal as an “opt-out” claim. This means that individuals who made a relevant purchase and are based in the UK are automatically included in the class. If you wish to “opt-out”, there will be an opportunity for you to complete a prescribed form with your personal details via our website at https://steamyouoweus.co.uk/.
If you subscribe to the website, you will be notified when it opens. If you have any more queries about the claim against Valve, please direct them to info@steamyouoweus.co.uk.
Thanks again and best wishes.
I have had an amazing experience and service with Milberg
I have had an amazing experience all the way through the process I have had using Milberg. This has been right the way from instruction through to completion (my application lasted years). All the staff made the process, easy, where on hand at all times to answer queries/questions. The personable way all staff acted is testament to how Milberg operate. I would thoroughly recommend Milberg to anyone.
17 February 2026
Unprompted review
Reply from Milberg London LLP
Hi Seran - Thank you for recognising our hard work and taking the time to leave a positive review!
It’s a Great company to work with making my claim easier.
It was made easy to give the information they needed to make my claim with out any hassle
10 February 2026
Unprompted review
Reply from Milberg London LLP
Hi Chris - Thank you for taking the time to leave a positive review!
Reply from Milberg London LLP
Hi Stuart - Thank you for taking the time to leave a positive review!
Absolute happiness
My case was professionally handled. I am still proud of the outcome and the manner it was processed.
10 February 2026
Unprompted review
Reply from Milberg London LLP
Hi Gabriel - Thank you so much for sharing your positive experience with us!
Great customer service
Great customer service - I had given an incorrect email address and Milberg employees really went out of their way to ensure I was contacted to inform about the money they had won on my behalf. I was also paid interest on the money while they held the money for me.
10 May 2025
Unprompted review
Reply from Milberg London LLP
Hi Stephen - Thank you for recognising our hard work and taking the time to leave a positive review!
The Millberg team have been extremely…
The Millberg team have been extremely professional and helpful throughout the process. They worked diligently to provide the best outcome for us. Ignore the reviews from all the gamers, they are not legitimate reviews.
30 January 2026
Unprompted review
Reply from Milberg London LLP
Hi Liana - Thank you for recognising our hard work and taking the time to leave a positive review!
Very professional
Very professional, responsive and pro-active, and achieved a great outcome for us in our case.
6 February 2026
Unprompted review
Reply from Milberg London LLP
Thank you Christopher - we'll pass this onto the case team. Thrilled to have delivered a positive result for you.
Professional in all aspects
Professional in all aspects, Milberg can be trusted to represent you in the knowledge they have the personnel, the experience and the integrity to deliver.
6 February 2026
Unprompted review
Reply from Milberg London LLP
Thank you! So pleased to have got you a positive result recently. All the best.
amazing support
amazing support, communication and quick response times to questions.
26 January 2026
Unprompted review
Reply from Milberg London LLP
Thank you, John. Much appreciated. It was great to deliver a positive result for you. All the best.
Millberg have been really professional…
Millberg have been really professional , easy to deal with from start to finish and provided a great service . Millberg worked closely with us throughout the case , ensured we were confident that all submissions were reflective of our position and regularly kept us up to date with progress .
28 January 2026
Unprompted review
Reply from Milberg London LLP
Hi Richard - Thank you for recognising our hard work and taking the time to leave a positive review!
Superb Legal Team
Absolutely thrilled with the legal team who represented us. From start to finish, they demonstrated exceptional professionalism, providing clear communication and consistent updates every step of the way. Their honesty and dedication to our case was truly outstanding. We always felt supported and confident in their abilities. Every member of the team was approachable, knowledgeable, and went above and beyond to ensure a successful outcome. We couldn't have asked for better legal representation and highly recommend their services.
28 January 2026
Unprompted review
Reply from Milberg London LLP
Hi Julia - Thank you for taking the time to leave us your feedback. Our team will be pleased to read you were happy with your experience and we will pass on your positive comments.
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