Mik & Me  Reviews 

121
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the fabrics and intricate details, noting that the dresses are beautifully made and feel very soft and comfortable for children. Consumers also highlight the outstanding customer support, explaining that the team goes above and beyond to handle urgent requests and ensure timely arrival for special events. Some reviewers were not happy with unexpected delays regarding order fulfillment and missed shipping timeframes for important celebrations. A few people also mentioned experiencing frustrating issues with incorrect sizing or missing items when their packages finally arrived.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the stunning designs and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the incredible... See more

Order

Reviewers mention mixed experiences with their order. Some consumers report that everything went smoothly,... See more

Customer service

Consumers find customer service to be exceptionally helpful, friendly, and responsive. Reviewers frequently... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders often arrive quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I made my order in July for 5 of the Sophia mikado flower girl dress’s, I was getting married in September and knew it would be tight so I messaged the team and they made the impossible happen they... See more

Rated 5 out of 5 stars

Couldn’t decide which dress to buy and Mik and Me went above and beyond to help decide which dress would be perfect for my daughter. I ended up choosing the Celeste dress in ivory and was ecstatic onc... See more

Rated 5 out of 5 stars

Amazing pieces, and incredible customer service. I had a slight issue with my order and sizing. I’ve never received service as good as Mik and Me from any other brand! So helpful, they went above and... See more

Rated 5 out of 5 stars

I ordered Isabella Special Occassion Dresses from Mik and Me for my daughters to wear during my wedding in October. The dresses arrived one month before the wedding and they couldn’t fit into it, Rach... See more


Company details

  1. Children's Clothing Store

Written by the company

We're a woman owned business dedicated to crafting beautiful children's garments and more importantly, building brighter futures. We partner with talented female dressmakers around the world, providing them with fair wages, safe working conditions, and the opportunity to use their incredible skills to support themselves and their families. Every piece you own from us tells a story of empowerment, global connection, and the artistry of women. So much love Ozge 🩷


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(121)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammers

Ordered a dress on 10th of January, today is 9th March and I still have no dress, no follow up, no tracking details.
They took our £255 for a dress we’ve never received.
I tried reaching out to the company a few times which went ignored until I left a message in the comments on instagram - then they replied saying they would be sending out the dress that day…still nothing.
I ordered this dress for my daughter as she will be a flower girl at my wedding. As soon as this order was made, I messaged them to let them know when I would be leaving the country for my wedding and they replied straight away reassuring me I would have it in time, then the communication stopped.
Please check and double check who you are buying things from.

9 March 2026
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hi Miranda

Your defamatory statement about us being scammers is not acceptable and we will definitely be using this review and your details to take legal action. Firstly I have looked up your details and you ordered our Rosabelle dress which clearly states it takes approximately 7 weeks to complete. This timeframe does not include shipping times.

You selected the FREE shipping option which
to wembley in UK can take 2 weeks to arrive.

Sophie emailed you on March 1 at 9:09pm Australian time and we have not received a reply from you as of yet.

It's extremely disappointing seeing this email especially as we have been working endless hours and weeks to complete your dress.

Rated 5 out of 5 stars

I ordered a beautiful white flower girl…

I ordered a beautiful white flower girl dress for my daughter for our wedding, when it arrived it was more beautiful than I expected, I ordered a size 3 and it fit her perfectly the quality was absolutely amazing and everyone commented on how beautiful she looked on the day, would highly recommend these dresses, they are so worth it 💕

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect quality and perfect customer service

Amazing pieces, and incredible customer service. I had a slight issue with my order and sizing. I’ve never received service as good as Mik and Me from any other brand! So helpful, they went above and beyond to make sure I had the right dress in such a short time. I will always make sure to order my daughters special outfits from them! - yasmyn

8 February 2026
Unprompted review
Rated 5 out of 5 stars

It is my second time ordering dresses…

It is my second time ordering dresses from this brand for my daughter. I have the best experience ever . The dresses itself look stunning 🤩 and well made. The customer service is the best. They put their time and effort into the dresses to make it perfect. Thank you!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Best kids dresses

I purchased 2 dresses and I am so in love with the dresses. They are dreamy, magical and just the best. Hands down one of the best dresses and awesome customer service. It was an urgent request and my dresses sent over 1 week prior to the deadline. My first time ordering and they made it memorable. Awesome work guys ❤️everything from customer service to the quality of dresses is top notch 😊 I am extremely happy. Thank you so much ☺️

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Stunning dresses

Came in the timeframe given. The most beautiful and well made dresses. The ones I chose were covered in beads and not one came off or came loose ! Dry cleaned so well, they really are such stunning dresses .

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Sophia dress in ivory

Accidentally placed the ordered twice, I emailed them and they processed the refund immediately.
I received my order before the expected delivery date- and the dress was just WOW! The quality of fabric to stitching was 10/10. Will definitely be ordering from them again. Thank you 🤍🤍

23 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered my son’s baptism outfit from…

I ordered my son’s baptism outfit from Mik & me.
Unfortunately once received I had issues (shirt tie was broken and had a stain)
I contacted via email and “out of good will” Rachel advised another would be sent out.
They assured myself the items were fine before being sent, however I wouldn’t intentionally do anything to the clothing as it was for a special occasion.
No replacement shirt was ever received.
Poor effort.
Will not be buying from here again and wouldn’t recommend to anyone.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Lovely

I bought the bella dress for my little girl and it is just so stunning! The team were super lovely to deal with, answered all my questions & ensured I received the dress in time for our event.

Highly recommend ♥️

5 December 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING

So I made my order in July for 5 of the Sophia mikado flower girl dress’s, I was getting married in September and knew it would be tight so I messaged the team and they made the impossible happen they was with me by mid August and WOW they was breathtaking. The communication was always pretty much within 12 hours which is brilliant considering the time difference. All of them was perfect the quality is just out of this world. I will forever be great full for my experience with Mik & Me for making such a stressful time absolutely stress free. Will definitely be ordering again ❤️

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Alegra

My baby girl Alegra looked like a real life angel in her Anaya dress thank you so much Mik and me the quality is beyond amazing 🤍

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service & quality

Mik and Me dresses and service is simply incredible! My girls felt so beautiful in their pieces on our wedding day - the most certainly stole the show. I also had to return a dress to change the size in the lead up and Mik and Me team made it so easy to do so. Thankyou so much team - amazing business we would always recommend!

18 October 2025
Unprompted review
Rated 1 out of 5 stars

I’m very disappointed with the lack of…

I’m very disappointed with the lack of communication. I have sent multiple enquiries about an issue I have with sizing of the dress I’ve received through email and received no response or follow up. Good customer service is important and this experience has left a negative impression.

17 October 2025
Unprompted review
Mik & Me  logo

Reply from Mik & Me

Hi Laura!

I'm so sorry to hear you had issues with sizing. Have you emailed us at mikandme_team@outlook.com as I can't seem to find any emails from you.

I usually reply to emails within 1-2 days to emails. Could you please kindly email me on the above email so I can have your exchange sorted ASAP 🥰

Warm regards

Raxhel

Rated 5 out of 5 stars

I ordered Isabella Special Occassion…

I ordered Isabella Special Occassion Dresses from Mik and Me for my daughters to wear during my wedding in October. The dresses arrived one month before the wedding and they couldn’t fit into it, Rachel was really kind and attentive to my needs and able to sort it out for me so I can return to them and place n new order as express order. Their customer service team was really responsive to my emails and it took my stress away when they can guaranteed the dresses to be made and ready to ship to me one week before my wedding. I received the dresses today and they were so beautifully made and they fit perfectly on my girls. I can’t thank them enough for all their amazing hard work to make this happen to me. Really appreciate it! I’m

13 October 2025
Unprompted review

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