MiamiMD Reviews 

1,657
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,484 reviews, reviewers had a great experience with this company. Many customers praise the products, often noting improvements in skin texture, smoothness, and a reduction in the appearance of crepey skin and wrinkles. Consumers consistently highlight the exceptional customer service, describing the team as helpful, professional, and highly responsive, with quick response times and efficient handling of inquiries. However, some customers noted that certain products did not yield desired results, reporting no change in fine lines or crepey skin. A few other people also experienced problematic ordering, citing unexpected double orders, unwanted subscriptions, or charges for products not intended for purchase.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing satisfaction, noting improvements in... See more

Quality

Consumers find quality to be ambiguous, with many reviewers reporting positive results such as improved skin... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the professionalism,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report positive... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the quick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find the cream makes my skin feel very supple and smooth, but I’ve yet to see any improvement on the crepeness! I’ve been using it for 2 weeks once a day, sometimes missing a day, so I’m going to be... See more

Company replied

Rated 5 out of 5 stars

I am 66 years of age and was aging fairly well. When my husband of 29 years passed from a 6-year illness I lost 30 lbs. My skin looked like the crepe paper hung at childhood birthday parties! My arms... See more

Company replied

Rated 5 out of 5 stars

This is my second order of lifting and firming cream. It’s an excellent product and I will not be without it! When I meet new prople in my community, they look startled when I trll thrm my age (81.)... See more

Company replied

Rated 5 out of 5 stars

I was a regular customer but was NOT CONSISTENT. I noticed a difference after a few days but got lazy so I am going to return to my routine. Im using Facial Cleanser, Wrinkle Fix, Intensive Ey... See more

Company replied


Company details

  1. Beauty Product Supplier
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Skin Care Clinic

Written by the company

MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(1,657)

1,491 reviews in the last 12 months

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Rated 5 out of 5 stars

My personal experience with Miami MD is…

My personal experience with Miami MD is they cared enough about me when they seen I was having trouble getting through for two days, so they called me on the phone and took my order. I think that is a very special caring and kind company. Thank You Dr. J and your great staff..Linda

4 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Linda,

Thank you so much for sharing your heartfelt experience!

We’re truly delighted to hear that our team was able to reach out and assist you personally when you were having trouble placing your order. Providing caring, attentive service is very important to us, and we’re so glad we could make the process easier for you.

Your kind words about Dr. J and our team mean the world to us. Thank you for your trust, your support, and for taking the time to recognize our commitment to our customers!

Rated 5 out of 5 stars

Maria was very helpful

Maria was very helpful, she understood my situation and did what she needed to do from her end, thanks girl keep up the good work.

3 July 2026
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Reply from MiamiMD

Hi Diane,

Thank you so much for your feedback!

We’re delighted to hear that Maria was able to understand your situation and provide the assistance you needed. We’ll be sure to share your wonderful comments with Maria.

Thank you for your kind words!

Rated 5 out of 5 stars

Love the feel and notice smoother skin

Love the feel and notice smoother skin. But, unfortunately too expense for me to continue using this product.

26 June 2026
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Reply from MiamiMD

Hi Karen,

Thank you so much for sharing your honest feedback!

We’re delighted to hear that you love the way the product feels and that you’ve noticed your skin becoming smoother. We also completely understand your concerns about the cost. We know skincare is an investment, and we truly appreciate that you gave MiamiMD a try.

Your feedback is valuable to us and we hope to have the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Gabriel was very friendly and helpful…

Gabriel was very friendly and helpful and completely made me feel “heard” and made me very satisfied.

3 July 2026
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Reply from MiamiMD

Hi Debra,

Thank you so much for your wonderful feedback!

We’re delighted to hear that Gabriel was friendly, helpful, and made you feel truly heard. We’ll be sure to share your kind words with Gabriel.

Thank you for your support, and we’re always here if you need anything!

Rated 5 out of 5 stars

My experience with Miami MD was wonderful

My experience with Miami MD was stellar.
Their personal attention was appreciated more then I can say.

3 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Laura,

Thank you so much for your kind words!

We’re truly glad to hear your experience with Miami MD was stellar and that our team’s personal attention made a difference for you. We’ll be sure to share your feedback with the team.

We appreciate your support and trust!

Rated 5 out of 5 stars

Prompt response

Prompt response

3 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Diane,

Thank you for your feedback!

We’re glad to hear you were happy with our prompt response. We truly appreciate your support and are always here if you need anything!

Rated 1 out of 5 stars

Updating my original rating

Updating my original rating. The order via phone went extremely well after having issues trying to purchase online. I just received notification that package was prepped and ready to ship but it is being sent to my PO Box 1089 instead of of my mailing address of 1445 Moonrise Court.

2 July 2026
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Reply from MiamiMD

Hi Deb,

Thank you for your update, and we’re really sorry for the frustration this has caused especially after the trouble you already experienced placing the order.

We understand how important it is for your package to be delivered to the correct address. Please reach out to our support team at support@miamimd.co as soon as possible with your order details so we can try to intercept and correct the shipping before it goes out. If it has already been dispatched, we’ll work with you on the best possible solution right away.

We truly appreciate your patience and the chance to make this right for you.

Rated 5 out of 5 stars

Wonderful correspondence between seller…

Wonderful correspondence between seller and buyer. Kept me up when item would be delivered.
I will be buying more products from MiamiMD in the near future. Thank you.

24 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Happy,

Thank you so much for your kind feedback!

We’re really glad to hear that you appreciated the communication and delivery updates. It means a lot to know we could keep you informed throughout the process.

We truly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Helpful

Helpful, honest and kind.

2 July 2026
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Reply from MiamiMD

Hi Glenda,

Thank you so much for your kind words!

Knowing that you found our team helpful, honest, and kind means a great deal to us. Providing exceptional customer service is always our goal, and we're delighted that we could make your experience a positive one.

We're truly grateful for your feedback!

Rated 5 out of 5 stars
MiamiMD logo

Reply from MiamiMD

Hi Iris,

Thank you for your feedback. We're very sorry to hear that you haven't received your order.

Please send us a direct message or email our support team at support@miamimd.co with your order details, and we'll investigate the issue and do our best to resolve it as quickly as possible.

We look forward to assisting you.

Rated 5 out of 5 stars

Very pleasant to talk with and…

Very pleasant to talk with and completed order very fast

2 July 2026
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Reply from MiamiMD

Hi Cynthia,

Thank you so much for your kind words!

We're delighted to hear that you had a pleasant experience with our team and that your order was completed quickly and efficiently. Providing friendly, helpful service is something we truly strive for, so it's wonderful to know we met your expectations.

We sincerely appreciate your feedback!

Rated 5 out of 5 stars
MiamiMD logo

Reply from MiamiMD

Hi Mary Ellen,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you had an awesome experience with our customer service team.

Your kind words truly mean a lot to us!

Rated 5 out of 5 stars

This is what my skin has been craving.

This is what my skin has been craving. I love how soft and touchable my skin has become after just a couple of days. I've even used it for a new tattoo Im getting! Amazing product

24 June 2026
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Reply from MiamiMD

Hi Lisa,

Thank you so much for your wonderful feedback!

We're thrilled to hear that your skin feels softer and more touchable after just a few days of use. It's great to know the product is giving your skin the nourishment it was craving. We're also excited that you're enjoying it enough to use it as part of your routine while getting a new tattoo. We do recommend following your tattoo artist's aftercare instructions, especially on freshly tattooed skin, to ensure the best healing results.

We truly appreciate your support and hope you continue to love your results!

Rated 5 out of 5 stars

Good work Mark

Mark was quick to reply and correct the misunderstanding. We are readjusting the shipment schedule.

1 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Janet,

Thank you so much for your kind feedback!

We're delighted to hear that Mark was able to respond quickly, clear up the misunderstanding, and help adjust your shipment schedule.

We truly appreciate your support and kind words!

Rated 5 out of 5 stars

Very nice but way too much…

Very nice but way too much communications.
Not sure about product yet. I only began to use it.

24 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Julie,

Thank you for taking the time to share your feedback!

We appreciate your honesty and are glad to hear you've had a positive experience with our team. We also understand that our communications may have felt a bit too frequent. Your feedback is valuable, and we'll certainly take it into consideration as we continue to improve our customer experience.

Since you've just started using the product, we hope you'll begin to see the benefits with consistent use over the coming weeks.

Thank you for giving MiamiMD a try!

Rated 5 out of 5 stars

I Love hoLove my skin w my skin already looks and…

I Love how my skin already looks and feels ! So glad I tried your products ♥️Thank you 😊

1 July 2026
Unprompted review
MiamiMD logo

Reply from MiamiMD

Hi Sherry,

Thank you so much for your wonderful review!

We're absolutely thrilled to hear that you're already loving how your skin looks and feels. It means so much to us that you decided to give MiamiMD a try, and we're delighted that you're enjoying your experience so far.

We truly appreciate your kind words and your support!

Rated 5 out of 5 stars

I had a problem with an order and…

I had a problem with an order and Christine solved the issue right away. Very helpful.

1 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Janice,

Thank you so much for your kind feedback!

We're really glad to hear that Christine was able to resolve your issue quickly and that you found her helpful.

We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
MiamiMD logo

Reply from MiamiMD

Hi June,

Thank you so much for your wonderful feedback!

We're delighted to hear that you received great service. Providing exceptional support to our customers is always our top priority, and it's rewarding to know we met your expectations.

We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Miami MD

Found the representative very helpful and personable, friendly. Product came within the time frame quoted to me which was refreshing!

30 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Susanne,

Thank you so much for your wonderful feedback!

We're delighted to hear that you found our representative helpful, personable, and friendly. It's also great to know your order arrived within the expected timeframe. We know how important timely delivery is, and we're glad we could meet your expectations.

We truly appreciate your feedback!

Rated 4 out of 5 stars

Using the Age Defying lift cream so far…

Using the Age Defying lift cream so far feels nice on my skin. I can see my skin feeling firmer and plumping a little more . It’s early days only 2 weeks in. Love the product goes on smoothly and you don’t have use much , the cream goes a long way . Love it .

24 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Kathryn,

Thank you so much for sharing your experience!

We're thrilled to hear you're enjoying the Age-Defying Lift & Firm Cream and that it's feeling so nice on your skin. It's wonderful that, after just two weeks, you're already noticing your skin feeling firmer and looking a bit more plump. We also love hearing that you appreciate the smooth texture and that a little goes a long way.

Thank you for your kind words and we hope you continue to see even more improvements with consistent use.

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