Mia Belle Baby Reviews 

658
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers had a great experience with this company. Shoppers frequently share that their daughters love the cute, stylish outfits, beautiful dresses, and comfortable fabrics available for everyday wear and special occasions. Consumers are also thrilled with the unique mommy-and-me matching sets that make every outing fun and special. Many buyers appreciate the responsive support team, noting that staff members go above and beyond to resolve questions quickly. However, some customers also noted issues with slow customer service responses and generic replies. Some reviewers were not happy with strict return policies, sizing discrepancies, or items that did not match expectations.

What people talk about most

Product

Consumers find product to be positive, highlighting the adorable styles and fun designs for girls. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are well-made, surprisingly soft... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting superior support and... See more

Order

Users describe positive interactions with order, noting that packages arrive very quickly and match... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love Mia Belle so many cute outfits and best of all they have mommy and me matches too, we love the uniqueness of every outfit

Rated 5 out of 5 stars

My girl loves Mia Belle Girls! We buy from them several times a year! From pageant interview wear to everyday school clothes! Everything is adorable and in style!

Rated 5 out of 5 stars

We love Mia Belle Girls! Our daughter has wore Mia Bell Girls for several years. The clothes wear well, has styles for all different occasions and shoes to match.

Rated 5 out of 5 stars

Mia Belle never disappoints with their super cute gossip girl style clothes for toddlers ! My daughter is constantly getting compliments on her cute outfits ! Big fan !


Company details

  1. Children's Clothing Store
  2. Baby Clothing Store
  3. Baby Store
  4. Clothing Store

Information provided by various external sources

Welcome Fashionistas to our Designer Girls Clothing Shop! Made in U.S.A. One of a Kind Dresses, Sets, Outerwear, Swimwear, Shoes, Accessories and Printed Tees.


Contact info

3.9

Great

TrustScore 4 out of 5

658 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(658)

48 reviews in the last 12 months

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Rated 1 out of 5 stars

NO CUSTOMER SERVICE NO COMMUNICATION - BUYERS BEWARE!!

I said I was going to give this company one more chance to communicate but after reading the other recent reviews I see the urgency in letting future customers know that may experience difficulty in recieving merchandise or getting your money back from Mia Belle. As others have mentioned, I also placed an order almost month ago with ZERO COMMUNICATION that there was going to be delays in shipping. When I reached out a week ago to the customer service contact to let them know I haven't received my order or any info concerning my order, it did warn me that due to a "high volume of emails" it was going to take 2 to 3 days for the company to respond. It has been almost a week since I sent the first email and still ZERO RESPONSE! This morning I received notification that 2 of my 4 pieces have finally shipped but the tracking doesn't work at all - even to say label created. I will try it again later but it feels like someone finally stumbled upon one of emails and just said oops my bad I better get on this order. I repeat still no response to apologize and assure me that I will get my order or be refunded. I see a company that can't handle what they have been handed in orders or maybe they just don't care. I am really worried I will NOT see the merchandise or my money back so PLEASE research carefully before ordering from this company especially if you are spending substantial money. When several reviews complain of the same practice from a company that suggest there is definitely a problem.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

As with others I am seeing on this…

As with others I am seeing on this board, I placed an order for a Halloween costume over a month ago and am seeing no information on tracking- we received an accessory, but the dress itself is “unknown”. At $70 I would have expected much better. Hoping they can make it right asap so I don’t have to make other costume plans.
Update- after submitting this review my dress was shipped; however it was not as advertised. It was intended to be a halter with a sash and flowers at the top of the dress; the dress delivered was a tube top with the sash detached. Upon initiating my return, I was notified I would only be eligible for store credit, and couldn’t get a refund. I couldn’t be more disappointed in the false advertising of this company- feels like a money grab.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

High quality clothing for great prices!!

I only shop from here only because it is great quality clothing that has lost my daughter through years. This wasn’t my first purchase, but I believe this was one of the purchases that I got for December for her photo shoot that got put on the front of a magazine. I truly believe That if you get quality clothing that you should pay not outrageous prices and that’s what’s best about this site is that they have so many discounts and these clothes last for at least two seasons highly recommend the clothing here. I’ve never gone wrong and got nothing but compliments.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

They claimed that my order was fufilled…

They claimed that my order was fufilled and they only sent me the shoes and NOT my costume which is still being processed after 3 1/2 weeks. This is unacceptable. Don’t allow this company to ruin your child’s Halloween because they don’t follow through with their promised delivery dates.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy from these people

I placed an order September 9th with a guaranteed delivery by 20 business days later. That would've been October 9th. I have inquired time and time again and they said it's "partially fulfilled" and sent a bogus tracking number that doesn't work. When I contact them to inquire where is the order and when the rest of the order will ship, I get a ridiculous reply sending me the same tracking number for the items that they claim have been shipped. The bulk of the order, however, remains not shipped. There's a reason I ordered Halloween costumes that far in advance. They claim they'll deliver "on or before Halloween" now but that's not what I signed up for on SEPTEMBER 9th! A delivery "on or before Halloween" doesn't help as my kids have several halloween things to attend WELL BEFORE the 31st. I'm never buying from these people again and unless the items arrive in the next 5 days will have to procure new costumes. What a joke of a business.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Mia Bella offers stylish and…

Mia Bella offers stylish and comfortable toddler clothing in vibrant colors and playful patterns. The soft, breathable materials allow for easy movement, and the durable designs withstand active play. With a true-to-size fit and easy care, Mia Bella is a great choice for parents looking for practical and appealing outfits for their little ones.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Beyond pleased!

I received 4 items of my order in less than 5 days! Last item a couple of days later. I couldn’t be more pleased! All pieces were great quality and just as pictured! Sizing was great too! So glad I found this site!

1 October 2024
Unprompted review
Rated 1 out of 5 stars

EXTREMELY DECEPTIVE COMPANY

PLEASE READ AND COMPARE WITH THE MANYBOTHER REVIEWERS WITH THE SAME PROBLEM.

Ordered my daughter's halloween costume and it had an estimated shipping date of 9/24/24 with arrival estimated as 9/29/24. Shipping was delayed until 10/4/24. On 10/8/24 the item still has not shipped. After attempting to contact the company through their customer service email (2x), chat bot (countless times), and social media (2x),I filed a complaint with the BBB because that seemed to be the only place they responded to anyone. They sent a reply that they could not help me because their system showed my order was canceled. They sent the response at 11:19. At 11:25,they canceled my order.

I'm frustrated because this was the final piece to my daughter's halloween costume and now we will be scrambling to find a replacement.

I also do not appreciate a company that is so deceptive. Instead of addressing the problem, they are pretending I canceled the order. They have countless customers with similar complaints but try to hide them by blaming the customer. If I had done my due diligence, instead of just looking at the star rating,I would have never ordered from this company.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely loveeee the ease of the…

Absolutely loveeee the ease of the website and the images & reviews which makes it easy to choose styles! Wonderful selection of items! My entire family is ready to spoil all the girls this holiday season, their favorites are the coats (super classic and detailed).

8 October 2024
Unprompted review
Rated 1 out of 5 stars

I have ordered from them in the past…

I have ordered from them in the past and have been happy. The last few orders I have been very unhappy with. The quality of the clothes is not what it used to be. I tried to return a dress that my daughter did not like (the first time ever returning something) and they rejected the return. They stated that it was “used”. I would NEVER return something that was used. They wanted me to pay for it to be shipped back to me or they would donate it.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

We love Mia Belle

We love Mia Belle! The quality of the products was great! My four year old has loved every piece we’ve ever received. I’m always such a sucker for their holiday collections!

1 December 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!!!!

DO NOT ORDER FROM THIS COMPANY!!!!!! THEY LIE ABOUT SHIPPING DATES. NO ONE IS RESPONDING TO EMAILS. DO NOT WASTE YOUR TIME OR MONEY!!!!!! FUNNY THEY RESPOND TO A BAD REVIEW BUT CANNOT GET THEIR ACT TOGETHER TO TIMELY SHIP MY FULL ORDER OR RESPOND TO MESSAGES/EMAIL DIRECTLY!!!! L56280

5 October 2024
Unprompted review
Mia Belle Baby logo

Reply from Mia Belle Baby

Hi Rose. Sorry to hear this happened to you. I was not able to locate an order under the name "ROSE MASON" I would like to look further into this to see what happened and how we can improve. May I please have your order number or the full name you used to place the order? Once I have that information I am sure I can make this right.

Rated 5 out of 5 stars

I got 2 matching mommy and me sets and…

I got 2 matching mommy and me sets and I love them! They fit true to size and are quality material. I also got a mystery gift which is adorable. My daughter is a 3t size and I'm a large. I also got her a pumpkin patch set and they are exactly like the pictures. They arrived quickly and I even had to message them because I accidently ordered 2 on one item by accident and they fixed and refunded it right away. I used the shop app and it worked easily. I also used a discount code and it worked as expected. Truly love this company!

1 October 2024
Unprompted review
Rated 1 out of 5 stars

Wrong Items Sent AGAIN

Update: Finally refunded for the items. Company told me that my items have not yet shipped and inferred that I misunderstood the situation. As I have screenshots showing actual pictures of the sweaters with a headline "the rest of your order is on its way!", I'm guessing that means either their computer system does not work properly or they provided false info either in their email or in their response to this review. Either way, just keep in mind that ordering through this site may not be a smooth process due to the difficulty contacting customer service and the inaccuracy of orders.

Unfortunately, I am writing a second negative review due to completely separate issue from my recent problem a few weeks ago. As part of my initial order, I purchased two halloween sweaters which we pre-ordered and set to ship mid to end of September. The tracking for these sweaters says it was delivered on 9/29, but the package contained a pair of shoes I had previously ordered and already received. I have sent emails asking about the sweaters to Mia Belle on 10/1 and 10/4 (again, because they do not provide a customer service phone number) but have not heard back from anyone. I am guessing these sweaters will not arrive, or at least not in time for the Halloween season. I have ordered one time from Mia Belle and received wrong items in both parts of my order and getting a hold of customer service has been awful unless I post public reviews on these type of review sites.

28 September 2024
Unprompted review
Mia Belle Baby logo

Reply from Mia Belle Baby

HI Danielle.
We spoke with your first negative review and I refunded the incorrect items and then resent them to you. However, I do not see that the sweaters in this order were shipped yet. They show in our system as a pre-order items. There has not been a tracking number assigned to these items yet. When I go into the ship bee tracking site, these items show as "UNSHIPPED" at this time. However, as we have continually disappointed you with your order, I have cancelled the pre-order sweaters to ensure there will not be any future issues with this order. We are so sorry.

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