New small print rule to be aware of
Been using them for years and been v happy with the service but they’ve brought in a new rule. They don’t let you know when your time’s up or auromatically prompt you for collection as they’ve done in the past. Instead when you do phone to get it collected if it’s over the hire period you’re charged extra. It’s in the small print somewhere but not in the original invoice, so beware or you’ll be slapped with extras. Never happened before but not sure I’ll be a returning customer now.








