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3.2

Average

TrustScore 3 out of 5

3 reviews

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Rated 3 out of 5 stars

Great Coffee and Atmosphere, but Service and Prices Vary

The speciality coffee and relaxed "living room" vibe make it a lovely spot for a long catch-up or a riverside brunch. However, the high price point for simple items and inconsistent service—ranging from long wait times to occasional order mix-ups—can make it a hit-or-miss experience depending on the location.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Cold food and item missing

Ordered two cheese and ham toasties with mini hash browns and two extra portions of mushrooms . The toasties looked nothing like the one depicted on their page. No full toastie and no cheese on the outer slices. The mini hash browns were also missing and the mushrooms were stone cold! . Not worth the money at all and reading reviews on Deliveroo lots of people have experienced the same thing with items missing

27 August 2025
Unprompted review

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