While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 316 reviews, most reviewers were let down by their experience overall. Consumers find the newly updated app layout extremely cluttered and difficult to navigate, noting that poor color choices make text very hard to read. People frequently complain that the software constantly displays incorrect current locations and provides completely inaccurate weather predictions. Some reviewers were not happy with the sluggish rain radar and the complete removal of previously useful surface pressure maps. Users also mentioned having continuous trouble accessing saved locations and deeply missing the overall simplicity of the previous version. Many individuals expressed great frustration over the missing long-range forecasts and the lack of essential customization options.

What people talk about most

User experience

Customers had negative experiences with user_experience, frequently describing the updated design as... See more

Application

People report negative experiences with app updates, describing the new version as dreadful and hard to use... See more

Website

Customers consistently note negative experiences with website, describing the new update as a poorly designed... See more

Location

Consumers express deep dissatisfaction with location accuracy, consistently reporting that the software... See more

Product

Reviewers express strong dissatisfaction and frustration with the product following recent updates. Consumers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Previous version app was excellent, new version is massively inferior. Long range forecast disappeared, rain radar won't load. Tried to find old version to reload but it's not available. Used to us... See more

Rated 1 out of 5 stars

App Forced a wrong location on me that can't be deleted. Most useful feature of previous app was 5 day moving isobar mapping. With that we were able to be self sufficient and get a sense of changing p... See more

Rated 1 out of 5 stars

Dreadful app. Whilst I don't have issues in usability, like others seem to complain about, I DO have issues with the weather forecast being totally inaccurate half the time and constantly changi... See more

Rated 1 out of 5 stars

I used to love the Met Office app, using it most days. The link to mountain forecasts was really useful as was the link to longer term forecasts. The new app is terrible. It has lost so much functi... See more


Company details

  1. Weather Forecast Service

Information provided by various external sources

Met Office weather forecasts for the UK. World leading weather services for the public.


Contact info

1.1

Bad

TrustScore 1 out of 5

715 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(715)

320 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a depressing update

What a depressing update, it’s dark and gloomy to view and is nowhere near as navigable as the old version. It would be preferential to shut it down and replace it with the original. Why in 2026 are we experiencing a spinning wheel as it loads map data…? Rubbish… BBC weather app much clearer and far less depressing

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Appalling app

App Forced a wrong location on me that can't be deleted. Most useful feature of previous app was 5 day moving isobar mapping. With that we were able to be self sufficient and get a sense of changing patterns over time for ourselves. This has just gone now completely. Current display conceals large parts of the map which lack clarity anyway. Attrotious thst Met Office foist this downgrade on us. Really bad software design.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

The latest 2026 iOS app updates are…

The latest 2026 iOS app updates are awful. I have deleted it.
It no longer knows where I am and it’s ugly and horrible to use. I am back with the BBC app. The Met office have lost the plot. Don’t fix what already works I say.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

It is so much worse than the old…

It is so much worse than the old version of the app. Where does one start? The colour sceme is depressingly dark, so too are the number of rain drops even when the weather is supposedly sunny. Max wind speeds are not easy to find and this is safety critical information for many outdoor activities. Finding weather for different locations is clunky. Please go back to the old version of the app

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful revamp

Previous reviewers have said it all but the worst thing for me is the ( insane) inability to select wind speed in knots.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

I used to love the Met Office app

I used to love the Met Office app, using it most days. The link to mountain forecasts was really useful as was the link to longer term forecasts.
The new app is terrible. It has lost so much functionality, its large font has, ironically, made it harder it to read. There is so much less information than there used to be. Meanwhile, I'm bombarded with warnings and unsoughtful advice about applying sunscreen in January!
Woeful!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Bad change

This updated app is change for change sake. The old app was clearer with better font and much easier to read. The new updated app is cluttered with information which is hard to pick out. Don't like black background as it comes over as rather cartoonish. Not a good move to present weather like this by such an august enterprise.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Ruined,.

Why change something that worked so well? It looks so awful now, especially on phone. All squashed. I’m in the wrong location and can only have where I actually live as a location. How ridiculous. My locations all used to be available on the front page. Now you have to search for them. So much wrong with it. I really hate it.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time.

New app is clunky to use, difficult to read and needs constant scrolling to find information. In addition there is a major problem in showing current location. The Met Office say they are trying to fix it but why wasn't this done before the new app was launched. A complete waste of time.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

If it's not broken don't fix it.

If it's not broken don't fix it and if you really can't leave it alone don't break it. The new app is less intuitive, less informative, difficult to to use and worst of all hopelessly inaccurate especially for wind s speed and direction. It said 12 mph from the south West, I went outside and it was at least 25 mph from the east.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

This new app is a disaster

This new app is a disaster. It is too busy and difficult to navigate. Lost is the ability to have several sites on the front page to compare weather and the surface pressure maps that give the bigger picture of weather to come. Please revert back to the old app until these issues are addressed

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Ruined

New update is poor. Poorly laid out, it is harder to find the information you are looking for. You have to do a lot of extra scrolling to find what you are looking for. The radar never works, it is aways slow and constantly loading. After 11 years of using the app I will be looking elsewhere.

3 February 2026
Unprompted review
Rated 2 out of 5 stars

Functioning app replaced with broken app!

What on earth is going on with the management chain for this broken app to be allowed to replaced a functioning one? Underperforming and, it appears, under tested! Why double down and keep the poor replacement instead of reissuing the old working app whilst the new one is finished and appropriately debugged? Main app accessible but widgets still unavailable. Astonishing!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

I wish zero stars was an option

I wish zero stars was an option! The new ‘updated’ app is a complete nightmare. The layout is hideous and the app is far far far from user friendly. Also the predicted wind speed is ridiculously inaccurate! I live in what I would describe as a wind tunnel. According to the app the wind speed is currently 10mph. I’m watching recycling bins flying past my window and watching people struggle with car doors…definitely something wrong with the app!! It’s like being lied to and gaslit consistently!! Please sort it out!!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Industrial espionage???

I can only assume the person responsible for the new app is employed by another rival organisation as an industrial spy. Looking at the near universal occurrence of a one star review here and the utter lack of usability and poor design both functional and aesthetic of the site, it leads me to believe someone has an interest in driving users to a rival website. A truly awful update to a previously brilliant useful and essential web page. I have deleted my bookmarks for the two locations I use regularly and replaced them with bookmarks for the old site. When these stop to function, I will find a better app.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful change to an app that worked…

Dreadful change to an app that worked perfectly before - I wouldn't give any stars if I could! No settings available to customise according to preferences between Celsius and Fahrenheit, or miles to kilometres. No daily summary of weather for your overall area and no long-range forecasts at all. Bad layout, colour appalling, can't distinguish between sections and have to keep scrolling to bottom to see video forecast. All in all, complete and utter mess - whoever did this should be sacked!

1 February 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look