Stay away I am a VIP member in this casino ,been playing there for a long time ,I can tell U from my experience ,they are not honest and they if they get chance they will rip you off,I never get a p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
STAY AWAY!!!!!! They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any ex... See more
Company replied
scammers these days come up with fictious wagering targets before eligible for withdraw, forcing you to wager a sports bet 3 times... and even when you know you have wagered your deposit more than eno... See more
Company replied
Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bon... See more
Company details
Written by the company
Play slots and live casino in full crypto Level Up for a reward and get Daily Metaspins Welcome to Metaspins.com: great stuff is always on the way
Contact info
2.1
Poor
133 reviews
Replied to 72% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay away
Stay away
I am a VIP member in this casino ,been playing there for a long time ,I can tell U from my experience ,they are not honest and they if they get chance they will rip you off,I never get a proper cash back as they promised ,there is a issue on the live table ,which this happened twice and my winning was not registered,I don't tell any one play or not ,but from my personal experience,I think all the slot machine rigged,U never can win
1 April 2026
Unprompted review
Reply from metaspins.com
Thank you for taking the time to share your feedback and for being a long-time VIP player with us — we genuinely appreciate your loyalty.
We’re sorry to hear about your experience, particularly regarding the live table round. We have carefully reviewed the specific game session with the provider, and the round in question was verified as correctly settled according to the game rules.
That said, we understand how frustrating situations like this can feel. As discussed with you, the original bet amount has been returned as a gesture of goodwill, while the case was also raised with the provider for full transparency.
Regarding cashback and rewards, these are applied based on specific criteria, but we’re always happy to review individual cases to ensure everything is clear and fairly handled.
For clarity, all games on our platform are provided by licensed suppliers and operate using independently certified systems, ensuring fair and unbiased outcomes.
We truly appreciate your feedback and your continued time with us.
MetaSpins Team
When i played first time it was…
Most who puts negative review has multiple accounts and thats why they are blocked,everything works fine
16 March 2026
Unprompted review
Reply from metaspins.com
Hi,
Thank you for your feedback — we really appreciate you sharing your experience.
We’re glad to hear everything has been working smoothly for you. Our goal is to provide a fair and transparent environment for all players, and we apply our rules consistently to maintain that standard.
Thanks again for your support, and we look forward to having you with us!
MetaSpins Team
Scam website
Scam website. Kindly request you not to deposit any money here. They will reject your withdrawal request and give you useless reasons and disable your account. All funds they will keep. So be careful from this fraud website.
14 February 2026
Unprompted review
Reply from metaspins.com
Hi,
We have reviewed your case and would like to clarify the situation.
Our findings indicate a breach of our Terms & Conditions, specifically:
Section 8.1 – Only one account per person, household, IP address, and device is permitted.
Section 10.3.1 – Creating multiple accounts to gain an advantage from promotions or giveaways is strictly prohibited.
These rules apply to all promotional activities, including bonuses and giveaways.
In line with these terms, appropriate actions were taken on the account. These measures are applied consistently to ensure a fair and secure environment for all players.
If you believe there has been an error, you may contact our support team with full account details for further review.
MetaSpins Team
Reply from metaspins.com
Hi,
We’re sorry to see your review, but unfortunately we have not received any details from you despite requesting additional information.
Without account information, we are unable to locate or verify any issue related to your experience.
If you have encountered a specific problem, please contact our support team with your username or registered email address so we can investigate properly. We are always willing to review legitimate concerns.
MetaSpins Team
STAY AWAY!!!!!!
STAY AWAY!!!!!!
They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any explanation with just a mail saying we have confiscated your funds.
Scamiest site you will ever encounter, stay away.....
2 February 2026
Unprompted review
Reply from metaspins.com
Hi Adarsh,
We take accusations like this very seriously, so we have carefully reviewed the information provided.
We can confirm that no confiscation has been made on the account registered with the email address you shared
As a general clarification for all readers: registering multiple associated accounts from the same IP address or device in order to claim promotions, giveaways, or rewards more than once is strictly prohibited under our Terms & Conditions (see sections 8.1 and 10). In such cases, accounts may be restricted in accordance with our anti-abuse and fraud prevention policies.
If you believe there has been a misunderstanding, we kindly ask you to provide to our support team:
- your exact username
- the date of the alleged action
- any related transaction ID
We are always willing to review cases transparently and resolve any legitimate concerns.
MetaSpins Team
Stay away from this site the games are…
Stay away from this site the games are poor and do not pay out big wins just pathetic small payments
1 February 2026
Unprompted review
Reply from metaspins.com
Hi Glen,
We’re sorry to hear that your experience didn’t meet your expectations.
All games on our platform are provided by licensed suppliers and operate using certified RNG systems. RTP is calculated over the long term, which means short sessions can sometimes feel lower than expected due to natural variance.
For players who prefer higher theoretical return rates, we’ve recently introduced a dedicated Original Games section featuring titles with RTP up to 99%, as well as enhanced RTP versions of selected classics. This gives players more choice depending on their preferences.
We’d also be happy to review your gameplay in detail. Please feel free to contact our support team so we can look into your specific session.
We appreciate your feedback.
MetaSpins Team
When you deposit remove the business…
When you deposit remove the bonus feature but other than that instant deposits , instant withdrawals , very good customer service everything you can ask for. And a variety of slots and originals .
J
17 January 2026
Unprompted review
Reply from metaspins.com
Hi J,
Thank you so much for the 5-star review — we really appreciate you taking the time to share your experience!
We’re glad to hear you’re enjoying the instant deposits and withdrawals, our customer support, and the variety of slots and Originals. That’s exactly the experience we aim to deliver.
Regarding bonuses — players always have the option to deposit with or without a bonus, depending on their preference. We want to keep things flexible and transparent so everyone can choose what suits their play style best.
Thanks again for your support, and we look forward to seeing you back on MetaSpins!
MetaSpins Team
Reply from metaspins.com
Hi Joshua,
Thanks for your review. We’re sorry to hear you feel this way.
We replied earlier and requested more information, but we haven’t received any details from you in the last 3 days — and without them we’re unable to locate your account or verify what happened.
If you’ve experienced any issue (deposit/withdrawal/transaction), please reply here or contact our support team with:
- your MetaSpins username (or email used to register)
date + amount
- a screenshot (optional)
All transactions can be checked and verified, and we will investigate your case immediately once we receive the details.
Kind regards,
MetaSpins Team
I've never seen a casino with such a…
I've never seen a casino with such a low payout in 20 years of online gaming. It's truly disgusting.
14 December 2025
Unprompted review
Reply from metaspins.com
Hi Salvo,
We’re really sorry to hear about your experience and we understand how frustrating this must feel.
Please share your MetaSpins username (or the email linked to your account) so we can review your gameplay history and confirm everything is working correctly.
All our games run on certified RNG, and RTP values are calculated over the long term — however, we absolutely want to investigate your case properly and make sure everything is transparent.
You can also contact our support team directly via live chat so we can assist you faster.
Thank you for your feedback — we’d appreciate the chance to resolve this.
Also, if you’d like to play higher RTP games, our Originals section includes titles with RTP up to 99%.
Stay Away!
After a lucky win I proceeded to request a withdrawal. There I was, thinking everything would be processed smoothly. Lo and behold, after a few hours, I received that dreaded email falsely accusing me of having multiple accounts. I told them repeatedly that I have never registered an account on this site before but they confiscated my winnings anyway. A typical scam casino that should be avoided at every turn. Stay the heck away.
20 May 2025
Unprompted review
Reply from metaspins.com
Hi,
We take claims like this very seriously and have carefully reviewed the situation.
Account restrictions related to multiple or linked accounts are only applied following a detailed review by our compliance and fraud prevention team, in accordance with our Terms & Conditions. These checks are based on technical and security indicators — not assumptions.
We understand that this can be frustrating, especially after a withdrawal request. However, such measures are only taken when there is clear evidence of associated or duplicate accounts, which is strictly prohibited under our platform rules.
If you believe there has been a misunderstanding, we invite you to contact our support team directly with your username and the date of the decision so we can conduct a secondary review.
MetaSpins Team
good providers
since returning pragmatic to Australia the site has become alot better, ups and downs like most casinos never been denied a withdrawal(aslong as u wager 3× the deposit).
plus they allow Australians to play hacksaw without vpn witch is nice
4 December 2025
Unprompted review
Reply from metaspins.com
Hi Luke,
Thanks for taking the time to share your experience — we really appreciate it!
We’re glad to hear you’ve noticed improvements and that withdrawals have been smooth for you. Providing reliable payouts and access to strong providers like Pragmatic and Hacksaw is something we continuously work on.
As always, players can choose to deposit with or without a bonus, depending on their preferred wagering structure.
Thanks again for your feedback — we’re happy to have you playing with us!
MetaSpins Team
Best crypto casino by a long shot
Have had quite a few losses but I’ve also had quite a few wins. Any withdrawals I’ve made have been paid out in usually less than 24hrs. Support team are hands down probably the best I have ever dealt with in terms of online casinos. Shout out to Michael my VIP account manager.
Pinkrichsnake
29 November 2025
Unprompted review
Reply from metaspins.com
Hi Pinkrichsnake,
Thank you for the amazing review — it truly means a lot to us!
We’re glad to hear your withdrawals have been smooth and processed quickly, and that you’ve had a balanced and enjoyable experience overall. That’s exactly what we aim to deliver.
A special thank you for the shout-out to Michael — we’ll make sure your kind words are passed on to him and the VIP team.
We appreciate your trust and look forward to many more great sessions ahead!
MetaSpins Team
Scam Casino
After playing live casino and winning some money, I naturally requested a withdrawal. 6 hours later, I received an email from them saying that the fraud department had closed my account because I had multiple accounts. This was a complete and utter lie as I have never registered on this site before. Not only did they confiscate my winnings, which is already terrible enough, they refused to refund my deposit too. What an absolute scam! It seems like I wasn't the only one who has gone through this experience as there are multiple users sharing the same experience. These fraudulent tricksters have used this dirty tactic too many times as an excuse to not pay out winnings. Stay away!
19 May 2025
Reply from metaspins.com
Hi,
Thank you for taking the time to follow up and for providing additional information to help us review the matter more carefully.
We understand how frustrating this experience has been, and we’re sorry that it led to a negative impression.
After reviewing the case, we’d like to clarify a few points. Our checks confirmed that more than one account was registered, which isn’t permitted under our Terms & Conditions. As a result, the duplicate account was closed in line with these rules.
We’d also like to reassure you that:
- No winnings were confiscated on the active account;
- The deposit linked to the closed account was refunded.
The active account was later closed at your own request. All actions taken were in accordance with our Terms, regulatory obligations, and data-protection requirements.
We appreciate you sharing your feedback. If you ever decide to return, we’d be happy to welcome you back and ensure everything is set up correctly from the start. Our support team remains available should you wish to discuss this further.
Kind regards,
Metaspins Team
Scam casino full of bots and shadiness
It's a scam casino trust me when I say this I played for a lot of time and rarely they gave me anything back. Rewards don't exist at all and they find ways to drain you only more.
4 November 2025
Unprompted review
Reply from metaspins.com
Hi,
We’re sorry to read your review. Unfortunately, you did not respond to our request for additional information, so we have not been able to identify any account or specific issue related to your claim.
For clarity, all games on our platform are supplied by licensed providers and run on independently certified RNG systems. Game outcomes are not controlled by us, and we do not use bots of any kind.
If you would like us to look into your experience properly, please reach out to our support team with your username or registered email address. We are always prepared to review any legitimate concerns in detail.
MetaSpins Team
Scam Crypto Casino Beware they will drain you and finish you financially
Scam Crypto Casino, Beware of them. Any game you touch here, you will lose. Balance will be drained completely. They wont even give your profit loss statement citing they are a crypto casino. All the vip bonuses are to make you deposit so they can drain you and finish you. Every other casino you can win atleast a little but Metaspins you cannot win at all. 00000% chance you can go above your deposit amount. Lost so much to these scammers. They just want to make you deposit one way or another so they can steal your money. Only small streamers play here and show wins. All rigged.
9 September 2025
Unprompted review
Reply from metaspins.com
Hi, HarrisonHart
We take claims like this very seriously and have thoroughly reviewed the details provided.
However, we have not been able to locate any account registered under the email address or reference information shared in your response. Without accurate account details, we are unable to verify the situation you describe.
For clarity, all games on our platform are supplied by licensed providers and operate using independently certified RNG systems. Outcomes are not controlled or manipulated by the casino.
If you have used a different email address or username, please contact our support team directly with the correct details so we can properly investigate your concerns.
MetaSpins Team
Not bad , But ......... somethings off for sure
To be honest deposits and sign up all good, sites decent and has some good options, however , never ever have i deposited what i have with not even a sniff of a withdrawal, we know things are rigged in the sites favor , but by fat the worst RTP I've ever encountered .
15 October 2025
Unprompted review
Reply from metaspins.com
Hi Matt,
Thank you for sharing your feedback. We take all player comments seriously, including those from earlier in the year, as they help us improve.
All games on our platform are provided by licensed suppliers and operate on certified RNG systems — outcomes are not controlled or adjusted in the site’s favour. RTP is calculated over the long term, and short-term results can vary significantly from session to session.
Since October, we’ve continued working on enhancing the player experience, including expanding our higher-RTP options through our Originals section and optimising overall game selection to provide more competitive return rates.
If you’d like us to review your gameplay history or specific sessions, please feel free to reach out to our support team — we’d be happy to look into it.
MetaSpins Team
Very kind customer service
he customer service is very kind and helpful! I’ve been playing with them for a long time, and I can honestly say that everything has been completely positive! The crypto withdrawals are very fast and hassle-free — I always receive them within a few minutes!
6 October 2025
Unprompted review
Reply from metaspins.com
Hi Adam,
Thank you so much for your kind words and for being a long-time player with us — we truly appreciate your support!
We’re especially glad to hear that our customer service team has made a positive impression and that your crypto withdrawals have been fast and hassle-free. Providing quick payouts and reliable support is exactly what we aim for.
Thanks again for taking the time to share your experience — we look forward to many more great sessions ahead!
MetaSpins Team
Be careful on that site
Be careful on that site, there are streamers, and through the link from the streamer there is absolutely no chance of winning. All you’re doing is paying these people so they can keep their deal.
"I deposited 16 times, 400 euros each, and almost every deposit went down to 0 without even giving me back 10%. So with 400 euros betting 1–2 euros, I won a maximum of about 25 euros, just so that it can’t come to a payout. Most deposits went straight to 0 without any free spins coming up. But if you watch the streamers, they get free spins all the time that constantly pay 50–150x
30 September 2025
Unprompted review
Reply from metaspins.com
Hi Leonardo,
We’re sorry to hear that your experience felt disappointing.
We would like to clarify that game outcomes are not influenced by affiliate links, streamers, or individual players. All games on our platform are supplied by licensed providers and operate on independently certified RNG systems. Neither MetaSpins nor any partner can alter or control results.
Streaming content may showcase highlights or bonus sessions, but outcomes are always determined randomly and over the long term reflect the stated RTP. Short-term sessions can vary significantly, and extended losing streaks — while frustrating — can occur within statistical variance.
If you would like us to review your gameplay history in more detail, please feel free to contact our support team with your account information. We are happy to look into it.
MetaSpins Team
After winning a significant amount and…
After winning a significant amount and requesting for a withdrawal they did the same thing to me as they've done to numerous people according to all these reviews. Account was closed and over $20,000 of winnings was kept by them.
24 September 2025
Unprompted review
Absolutely a scam this casino is…
Absolutely a scam this casino is controlling all the games buying 20 times free spins. You non of them was in profit. Another point how comes it I get 6 times in a row the same symbol this is like you hit multiple times a jackpot. So if you read this please stay away from. This casino you will lose your money. Dead casino full of bots displaying in wins chat is all of bots.
4 September 2025
Unprompted review
Reply from metaspins.com
Dear Crypton,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns. We’d like to clarify a few important points for you and for others reading this.
All of our games are provided by licensed suppliers and powered by certified Random Number Generators (RNGs). This ensures every spin is completely random and cannot be influenced by us or any other party. While it can sometimes feel unusual to see repeated outcomes or experience losing streaks, these are natural results of true randomness.
We also want to address your concern about “bots.” Please rest assured that all wins shown in the community are from real players. We do not and will never use bots to simulate activity. Fair play and transparency are fundamental to our operation, and we take such matters very seriously.
We understand how disappointing it can feel when luck doesn’t go your way, and we encourage you to reach out to our support team if you’d like us to review your gameplay in more detail.
Thank you again for your feedback. We remain committed to providing a safe, fair, and enjoyable experience for all of our players.
Metaspins Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.