Purchased a few things for my son, quality is fine. There doesn’t seem anyway to track your goods, other than download some other companies app (Shop). Downloading endless apps is annoying enough thes... See more
Company replied
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Purchased a few things for my son, quality is fine. There doesn’t seem anyway to track your goods, other than download some other companies app (Shop). Downloading endless apps is annoying enough thes... See more
Company replied
Customer service non estistant. Returned £176 of clothes which didn't fit my son... start of January a month later nothing. Recorded delivery they received it. But still no refund or credit note. Nobo... See more
Company replied
Ordered a tracksuit from Foot asylum fits perfect looks good really good quality. Ive ordered another tracksuit of their website so im hoping all is well as the few reviews claiming holes in clothing... See more
Company replied
Brought daughter black MERCIER joggers for £30.00. Material absolutely awful black material all over me house every where she walks. This was also the same with hood Rich ones I also brought her f... See more
Company replied
Welcome to Mercier. A fresh mens streetwear clothing brand with French inspiration. Our trend setting urban clothing include, Suede Caps, T shirts, Hoodies and Tracksuits. Shop Online Today!
UNIT 7, WA11 9XE, ST HELENS, United Kingdom
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Replied to 57% of negative reviews
Typically replies within 48 hours
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My order has not arrived, on the date of the experience I specified when I placed the order

Reply from MERCIERUK
Excellent service , really fast turnaround from ordering, very pleased with service and quality
Many thanks 👍

Reply from MERCIERUK
I always order my daughters clothes straight from the company rather than stores over here as I find it cheaper , never had an issue always speedy delivery and fantastic quality of clothes they wash lovely . Hoodies are my daughters fave as they are so thick and warm she also loves the vests , shorts and joggers . Constant emails to to tell me where my order is and when it should arrive , sizing is spot on. I really can't fault the company all our orders have been positive with no problems what so ever

Reply from MERCIERUK
**edit: since posting this review, Mercier have been in touch and completed a partial refund for the item due to it not being in stock anymore - I am very happy with their communication and with the other items**
Items sent in good time but one of them had a hole in. I emailed Mercier - no reply. I messaged them through Messenger - no reply.
Another item was too big - I had used the size guide.
Will not use again unless I get some sort of contact from the company.

Reply from MERCIERUK
Where do I start!!!! My item arrived and I ordered xl and they sent xs so I had to pay out of my own pocket to sent the item back even tho it was there fault, then apparently they didn't receive it so wouldn't send me a replacement, because I did send it tracked and I didn't have a tracking reference number, but I sent proof from my bank that I sent it. So here we are £50 down and nothing to show for it, no phone number or manager to speak to "only email" !!! The company is a joke as I stated in my emails it was my 14 year sons birthday money, so I hope they feel happy ripping off a kid!!!

Reply from MERCIERUK
The website is easy to use, delivery was quick and product are absolutely amazing 🙂

Reply from MERCIERUK
The order was placed very easily, with the company covering the customs fees for delivery within the EU. The products are of very high quality.

Reply from MERCIERUK
It was all so easy to do and it came quick many thanks

Reply from MERCIERUK
Didn’t take long to arrive , updated on order 😊 young person I bought the hoodie for was well chuffed , it’s a new fav one that’s had to get off her lol , know what I’ll be ordering for Xmas . Thanks

Reply from MERCIERUK
Bought a khaki hoody and sweater, great quality and get nothing but compliments in it

Reply from MERCIERUK
I order a puffer jacket that i really liked and I was really excited for it to arrive, i waited like 1 week in a half for it to come in my country, no problem, when it got to my city courier, he said that he tried to reach me but couldn’t and the address is wrong, i called the firm and it was wrong, they didn’t call me and the package came from Mercier with a black tape on top of the box and they couldn’t see the address, and I recalled it so i can get my money back, and has been more than 1 month since i placed the order and i still don t have my money or the jacket, because they have a stupid contract with p2p trackpack that they can t send the packages back to mercier until they have a lot of them, wich is absolutely stupid.
The company doing an amazing job with there brand the jeans I received for my partner was good quality and good material and fits him well on length and waist and true to there sizes I defo order from them again.

Reply from MERCIERUK
Returned immediately as size very narrow. No word from you re refund. I have emailed to be informed once top received. It should be with you by now. 1st time to purchase from
Mercier and v disappointed.

Reply from MERCIERUK
Recently bought a pair of basketball-style shorts for my lad and he was so impressed with them that I ordered him a 2nd pair. The quality and design is excellent, the ease of ordering is great, and, more importantly, I've had personalised emails off Ben. This makes me feel like an important customer. Can highly recommend the Mercier brand. Any chance of plus size for me, please?!!

Reply from MERCIERUK
Just what the lad wanted however, after 3 washes it's gone very bobbly

Reply from MERCIERUK
It was purchased for my nephew.
It arrived quickly which was a bonus.
I don’t think he’s taken it off much only for a quick wash.
He absolutely loves it.
Good quality and great fit.
Would throughly recommend.

Reply from MERCIERUK
the delivery took a little time bc I’m in Germany but the rest was very good the jacket is very warm and good for winter also the patches on the jacket are very good and high quality all in all the clothes are good :)

Reply from MERCIERUK
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