No service, No contact, No nothing
Ordered something via Paypal. Luckily I did because the service is bad. After a week, No emails after receiving my order. No contact and just left me in the dark. I contacted Paypal for reimbursement and received my money within 2 hours. After this I received a mail from Meovia and they said , Oh.. sorry we don't have this part in stock!! Never do business with them ever again.
Reply from Meovia
Dear Andrew,
Thank you for sharing your feedback, and please accept our sincerest apologies for the disappointing experience you had with us. We deeply regret the lack of communication and the inconvenience caused by the out-of-stock item. This is not the level of service we strive to provide, and we take full responsibility for falling short of your expectations.
We are currently reviewing our internal processes to ensure better stock management and proactive communication with our customers in the future. Your experience has highlighted areas where we need to improve, and we are committed to making the necessary changes.
If there is anything further we can do to regain your trust or assist you, please do not hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to serve you better in the future.
Once again, we apologize for the inconvenience and thank you for bringing this to our attention.
Best regards,
Meovia Team