Memira Reviews 

1,718
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Luckily, I lost my glasses windsurfing in Ringkøbing Fjord Sunday. Luckily, as Memira offered an immediate pre-check with the sweetest Århus-team Tuesday, and a set of new Alcon-lenses were inserted F... See more

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Rated 1 out of 5 stars

I have made an appointment and I was called a day before by an angry man yelling at me " what do you want from us?!" I was told that memira doesn't have eye doctors and i should go to an eye doctor.... See more

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Rated 5 out of 5 stars

I recently went through LASEK laser eye surgery at Memira eye clinic in Copenhagen. They were very professional all throughout the various consultations. The surgery itself was inevitably uncomfortabl... See more

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Rated 5 out of 5 stars

William (Bill) Currie Now 3 weeks after my grå stær op, finished With eye drops and with a result better than I had thought possible All personel from receptionist, optikker, nurse and Kirurg sho... See more

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Company details

  1. Eye Care Center
  2. Optician
  3. Orthoptist
  4. Pediatric Ophthalmologist
  5. Specialized Clinic

Written by the company

Memira er Skandinaviens største udbyder af synskirurgi og privat øjenlægehjælp – samlet ét sted. Hos os får du adgang til både avanceret synskorrigerende øjenkirurgi og specialiserede øjenlægeundersøgelser, alt sammen med fokus på højeste kvalitet, tryghed og et personligt behandlingsforløb. Vi hjælper mennesker med alle typer synsfejl – nærsynethed, langsynethed, bygningsfejl og alderssyn – og tilbyder samtidig konsultationer og behandlinger for en lang række øjensygdomme via vores privat øjenlægeklinik. Synskirurgi – et friere liv uden briller og linser. Vi anvender den mest avancerede og veldokumenterede teknologi til at korrigere dit syn – og vi gør det kun, hvis det er forsvarligt. Vores øjenkirurger er blandt de mest erfarne i Norden og foretager årligt over 20.000 øjenoperationer. Det giver dig tryghed i hele forløbet – fra første undersøgelse til sidste opfølgning. Vores garantier er blandt branchens bedste: • Op til 10 års tryghedsgaranti på øjenlaserbehandlinger • 5 års tryghedsgaranti på linseudskiftninger Vi opererer kun, hvis både optiker og øjenkirurg vurderer, at behandlingen vil give dig et trygt og godt resultat. Faktisk afviser vi omkring hver femte, der ønsker operation – af hensyn til sikkerheden og dine langsigtede resultater. Privat øjenlæge – hurtig hjælp uden henvisning. Hos Memira kan du også få tid hos en specialiseret øjenlæge – uden ventetid eller henvisning. Vores øjenlæger tilbyder grundige undersøgelser, second opinions og behandling af øjensygdomme som grå stær, tørre øjne, AMD, øjenlågsproblemer og meget mere. Uanset om det handler om synskirurgi eller generelle øjenproblemer, er du i sikre hænder. Kvalitet og transparens i højsædet. Vi er akkrediteret efter Den Danske Kvalitetsmodel og er de eneste i branchen med en dedikeret afdeling, som udelukkende arbejder med klinisk kvalitetsudvikling. Vores priser er gennemsigtige – alt er inkluderet: • Operation af begge øjne • Kontroller og opfølgning • Øjendråber og medicin • Supplerende behandlinger • Tryghedsgaranti Hos Memira prioriterer vi mennesket bag øjnene. Vi investerer løbende i udstyr, efteruddannelse og forskning, så du kan være sikker på at få markedets højeste standard – både teknisk og menneskeligt. Landsdækkende tilstedeværelse – altid tæt på dig. Du finder Memiras klinikker overalt i Skandinavien – med hele 16 klinikker i Danmark, hvor vores dedikerede teams af optikere, øjenlæger og patientrådgivere står klar til at tage hånd om dit syn. Vi glæder os til at byde dig velkommen – uanset om du drømmer om at slippe for briller, eller har brug for øjenlægehjælp i trygge rammer.

Om Memira

Written by the company

Tryghed og ekspertise
Når du vælger Memira, er du garanteret høj kvalitet og maksimal tryghed – uanset om det gælder synskorrigerende behandling eller besøg i vores private øjenklinik. Hos os møder du erfarne optikere og øjenlæger, der er specialuddannede inden for refraktiv kirurgi og øjensygdomme. Vi opererer kun, hvis både optikeren og øjenlægen vurderer, at en behandling kan foretages sikkert og uden unødige risici. Vores øjenkirurger er specialister med erfaring fra mere end 400.000 synskorrigerende operationer. Memira er akkrediteret efter Den Danske Kvalitetsmodel og er den eneste aktør i branchen med en dedikeret afdeling, der arbejder systematisk med at sikre kvaliteten i alle kliniske processer. Vores mål er at skabe de bedst mulige resultater – og give dig tryghed gennem hele dit forløb.
Hos os er du tryg
Det er vigtigt, at du føler dig tryg og sikker, når du skal vælge den klinik, der skal udføre din øjenoperation. Vælger du Memira er vores store erfaring og høje serviceniveau din tryghed. Vores omfattende kvalitets-sikring, enorme ekspertise og professionalisme inden for synskirurgi sikrer, at du som patient altid kan vide dig sikker på, at den metode, som anbefales til netop dig, vil give det absolut bedste resultat. Vi tager ingen unødige risici, når det gælder dine øjne. Så afstår vi hellere fra at operere dig. En øjenoperation bør udelukkende foretages med fokus på høj kvalitet og med det entydige formål at sikre et godt og tilfredsstillende resultat for kunden.
Kvalitet i højsædet – vi siger kun ja, når vi er sikre på et godt resultat
Hos Memira går vi aldrig på kompromis med kvaliteten, når det gælder dine øjne. Vores omfattende kvalitetssikring betyder, at vi nøje vurderer hver enkelt patient, før vi anbefaler en synskorrigerende operation. Kun hvis både optiker og øjenkirurg vurderer, at vi kan opnå et trygt og tilfredsstillende resultat, siger vi ja til at operere. Derfor vælger vi faktisk kun at tilbyde synskirurgi til 4 ud af 5 patienter. Dette er din garanti for, at vi aldrig tager unødige risici med dit syn. Hos Memira er høj kvalitet, professionel rådgivning og tryghed gennem hele forløbet fundamentet for at sikre dig det bedst mulige resultat.
Alt er inkluderet i prisen – ingen skjulte udgifter
Hos Memira er vores prispolitik helt gennemsigtig. Når du vælger en synskorrigerende operation hos os, er alt inkluderet i prisen – uden skjulte omkostninger. Du ved altid præcis, hvad du betaler for, og hvad du kan forvente. Prisen omfatter operation af begge øjne, alle nødvendige opfølgende kontroller, lægemidler som øjendråber, eventuelle supplerende behandlinger samt Memiras unikke Tryghedsgaranti. Som Skandinaviens førende inden for synskirurgi investerer vi betydelige ressourcer i uddannelse, avanceret teknologi, forskning og kvalitetssikring. Det gør vi, fordi vi aldrig går på kompromis med kvaliteten – hos os er høj kvalitet og tilfredse patienter altid i centrum. Vi prioriterer dit syn og din tryghed frem for at skære i omkostninger, der kan påvirke resultatet.

Op til 10 års Tryghedsgaranti

Få gratis kontroller og supplerende behandling i op til 10 år efter din operation – uden ekstra omkostninger. Din tryghed er vores førsteprioritet.

Hos Memira ønsker vi, at du skal føle dig helt tryg – både før, under og efter din synskorrigerende operation. Derfor inkluderer vi vores unikke Tryghedsgaranti i prisen, som dækker dig i op til 10 år efter din operation. Med Tryghedsgarantien får du gratis opfølgende kontroller og eventuelle supplerende behandlinger, hvis din oprindelige synsfejl skulle kræve yderligere korrektion i garantiperioden. Alt dette sker uden ekstra omkostninger for dig som Memira-kunde. Du er desuden altid velkommen på den Memira-klinik, der ligger tættest på dig – uanset hvor i Skandinavien din operation eller forundersøgelse er foretaget. Vi er her for at sikre, at du oplever maksimal tryghed og det bedst mulige syn i mange år frem.

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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

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(1,718)

218 reviews in the last 12 months

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Rated 5 out of 5 stars

Super pro team og super service.

Super pro team og super service.
Skulle have gjort det for mange år siden.

22 July 2021
Unprompted review
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Reply from Memira

Hej Anders

Tak for de fem stjerner og for din anmeldelse. Vi er meget stolte af vores teams og den service de levere, i en ofte lidt spændt situation. "Skulle have gjort det for mange år siden" - det er et af de bedste skudsmål vi kan få, så tak for det! Og stort tillykke med dit nye syn!

Med venlig hilsen
Kristina Kristiansen
Kvalitetskoordinator

Rated 5 out of 5 stars

Wow. Just wow.

I had Refractive Lens Exchange performed almost two weeks ago at Memira Copenhagen. Super professional, friendly and helpful staff - everyone there! Plus I had lots of questions and they had all the answers. And I would certainly recommend Dr. Mensah to anyone. I had researched - a lot - and wanted Panoptix trifocal lenses, which they are using now.

About my experience with the surgery itself and results so far. I had -5.75 in both eyes and also increasingly needed reading glasses (+2.0). It's important to realise everyone's experience is unique. Mine was - and is - pretty amazing so far. They played relaxing music, talked me through the whole thing as it progressed on a Monday morning. That afternoon my brain was on overload. I could see to walk, and had little glimpses of sharp vision through blurry, medicated eyes.

The next day: I woke up and could already see far away with sharper vision than I can ever remember in my whole life (even with correction). I mean amazingly sharp - I feel like I have new eyes. My near vision was already quite good the next day too, but that took a few hours more. I worked several hours that day (computer and vidcalls). My near vision is still improving, but I don't need reading glasses (!!), And, if it just stayed as good as it is right now, I'd be happy.

Still adjusting to contrasts (black text on a white background appears a bit grey but slowly improving), and some glare around screen letters (esp. light text on dark background on my mobile). I was concerned I wouldn't see well in the dark in the house at night - but it feels like I actually see much better. In bed at night, in the dark, I still can't stop staring at the crystal clear outlines of the windows in the moonlight. And yes, you can see the stars.

Bright lights at night, esp LED lights outside, do have halos around them (multiple rings). It can seem like a symphony of light sometimes, esp when you're driving. From my research I know it will diminish over the next months as my brain adjusts to the signals from my new eyes. I can only speak for myself but, again, even if the halos don't get any better than this I would do it again in a heartbeat.

Thumbs up to RLE, thumbs up to Panoptix, and big thumbs up to Memira.

5 February 2021
Unprompted review
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Reply from Memira

Hi Eric-Alan

Thanks a lot for your 5 stars and personal review.

I'm glad you've found us professional, friendly and helpful. We do what we can to answer all questions as it is our experience that it is key to make you feel safe with us.

You had some high strengths, so it must be a very big relief to get rid of the glasses. Your description of being able to see clear outlines of the windows in the moonlight and the stars says a lot :) Thank you for sharing that!

Halos is unfortunately a side effect, which for some takes some time to get rid of. But with your attitude towards them, I'm sure your brain soon will learn to sort them out. The mental attitude can make a pretty big difference in that regard.

Congratulations on your "new eyes"!

Med venlig hilsen
Thomas Pedersen
Kvalitetskoordinator

Rated 5 out of 5 stars

Had a FS Lasik done a couple days ago. Super happy!

Had a FS Lasik done a couple days ago. Best decision ever. When you arrive at the clinic, you are a little anxious, but the staff was friendly and talked you through the whole proces nice and slowly. The operation took around 15 minutes in total and was mostly painless. The aftermath was not as rough as the descriped. If you use contact lenses daily, it kinda feels like having contacts in for a whole day and having somewhat groggy eyes. When you leave the clinic you are able to see, which was crazy if you ask me.

If you have any questions regarding the operation, dont ask your own optician, they dont know what they are talking about most of the time, and only tell scare stories about the procedure!

Would definitely recommend this if you are tired of contacts or glasses!

19 October 2019
Unprompted review
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Reply from Memira

Hi Benjamin

Thank you for the stars and your review. I really like the details you have noticed.

It’s hard to comprehend how fast the treatment is, when you haven’t done it yourself! What’s even harder to grasp is that you can actually see, when you leave the clinic. I’m glad that you didn’t experience great discomfort after but felt that we maybe had overexaggerated a bit.

Our opticians are specially educated to answer questions about refractive surgery, therefor we will always recommend asking them, if anybody wants to know about refractive surgery. And they will for sure also tell you, if it’s a bad choice for you, or if you will need to do some compromises. So thank you for that recommendations as well.

Congratulations on your new vision!

Best
Thomas Pedersen
Quality coordinator

Rated 5 out of 5 stars

Best choice ever

Best choice ever!
Great staff & great experience. Best thing i ever did for myself was the FS lasic operation at Memira. So Happy i picked them.

20 May 2019
Unprompted review
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Reply from Memira

Hi Nada

Congratulations on your new vision!

I'm so happy to read about your satisfaction with the result.

Thank you for choosing us, for this very fine review, and for all five stars!

Best
Thomas Pedersen
Kvalitetskoordinator

Rated 5 out of 5 stars

Tilfrdes

I am very glad and satisfied about the result of my operation. So happy to wake up in the morning seeing everything is clear and I don't have to rush to get my eyeglasses or contact lenses on. What a convenience! However, I get dry eyes when I use computer for a long time and see a bit of halos in the night. Nonetheless, I am happy with my eyesight now.
Tusind tak Memira for god behandling!

18 January 2019
Unprompted review
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Reply from Memira

Hi Euniece

First of all congratulation on your "new eyes".

I'm so happy to read how satisfied you are with the result of your treatment, and how you feel the difference and joy in the "small things", like waking up in the morning. I'm also very happy to read about your take on the dry eyes and halos. As you know, it is some of the side effects which can occur. Normally these will disappear within months. If it gets worse or they doesn't seem to get better, don't hesitate to contact us.

Thank you so much for the five starts and your positive review.

Best
Thomas Østergaard Pedersen
Kvalitetskoordinator i Memira Øjenklinikker

Rated 3 out of 5 stars

They are probably a good company with…

They are probably a good company with a good product, thing is you can't get in touch with them. Made several attempts over the last 3 months without success.

Word of advise, maybe you should hire 20-100 more people to pick up your phones? Seems like there is never enough, no matter what time of the day I call.

26 June 2018
Unprompted review
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Reply from Memira

Hi Dennis

I'm sorry you haven't been able to reach us. If you contact us by mail, and send us you phone number, we will call you as soon as possible - kundecenter@memira.dk

Best
Thomas Østergaard Pedersen
Kvalitetskooridnator i Memira-øjenklinikker

Rated 5 out of 5 stars

Amazing, would recommend 100%

Had FS Lasik done just yesterday at the Aarhus clinic and it is the best thing I have done, my eyes were a little sore and watery for an hour or so after the surgery (nothing bad, imagine chopping onions) but within the next couple of hours I could see more than I had for years. Woke up this morning with perfect vision and no soreness, 100% worth it!

The staff were kind and reassuring, the surgeon and nurse were very professional and did an amazing job.

Extremely happy with the outcome and I think it will certainly change my life :).

24 May 2018
Unprompted review
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Reply from Memira

Hi Gemma

First of all congratulation on your new life without linses and glasses!

What a wonderful description, you have taken the time to write. It's not the first time we hear the sentence "it is the best thing I have done", but we never get tired of hearing it, and it is special to us every time we hear it, because then we know, that we really made a difference for YOU!

Waking up with a perfect vision, wauw, that must be the most magical experienced.

We will make sure to send your kind words to Aarhus, so that they know they made a difference for you.

Thank you for taking the time to write this, and for the five fantastic stars, we are so grateful for them!

Best
Thomas Østergaard Pedersen
Quality coordinator, Memira eye clinics

Rated 5 out of 5 stars

Go for it!

Go for it!

I'm 46 years old. I got RLE (new permanent lenses) to correct long-sight glasses, screen glasses and reading glasses. I have not used any glasses since the operation.
The operation was not very painful, and I was able to drive to work the next morning having had both eyes done at once.
Close reading has been 20:20 from the day after the operation, whereas the long-sight has taken a bit longer to settle. From about 2 meters away, it was only just good enough to drive, for the first few weeks, then it has got better. The halo effect took a bit longer - it is a bit scary when driving at night, but after 3 months it has settled down a lot and is hardly noticeable now.

19 December 2017
Unprompted review
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Reply from Memira

Hi Andy,

First of all - congratulations with your "new eyes".

We are glad to hear, that you don't need your glasses anymore.

We really appreciate you taking your time to write about your experiences with Memira. It will help others who are considering to get an eyesurgery. As you describe the halo effect need some time to get better - that is totally normal. But we are happy to hear that it is better now! It is also normal that the eyes in generel have to adjust the new lenses.


Thank you so much for choosing Memira, we really appreciate it, and we send you a big humble thank you for the five amazing stars!

Best regards,
Thomas Østergaard Pedersen
Kvalitetschef, Memira Øjenklinikker

Rated 5 out of 5 stars

Great service, great result

Memira makes you feel welcome and safe at all times with their superfriendly qualified staff, their nice atmosphere and up-to-date devices.
I see great now and would recommend it to everybody else!

13 November 2014
Unprompted review
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Reply from Memira

Dear Melanie
Congratulations with your great result!
We are extremely thankful, that you have taken the time to review Memira at Trustpilot, and off course for the 5 stars accompanying it.

We’re happy to hear that you are completely satisfied with your result, and highly appreciate your recommendations.
Every day we do our utmost to create a pleasant and professional environment, in order to ensure that every single client feels welcome and well taken care of. We are thankful, that we made your Memira experience a memorable one.

Best regards,
Thomas Østergaard Pedersen
Quality Manager, Memira Danmark.

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