I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... See more
Company replied
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First time order. Item ordered genuine. Arrived on time. No issues. Would order again. Recommend.
The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... See more
Melon & Starfish very quickly and correctly shipped my order and kindly gave a free sample. Their website interface is easy to use and particularly like how it says a product is out of stock before ha... See more
Company replied
Company details
Written by the company
Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.
Contact info
Manchester, United Kingdom
- hello@melonandstarfish.com
- www.melonandstarfish.com
4.5
Excellent
245 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time order
First time order. Item ordered genuine.
Arrived on time. No issues. Would order again. Recommend.
18 April 2026
Exactly the product I was looking for.
27 March 2026
the product is horrible ended up in…
the product is horrible ended up in hospital with server skin reaction and had to have steroids this is a horrible product and the company is a fraud selling unlicensed products do not buy your skin will not thankyou
20 March 2026
Unprompted review
Always a great experience
Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Maybe the only downside is a few things sell out which is disappointing but it’s to be expected. Will certainly keep buying all my skincare with Melon + Starfish in the future!
12 March 2026
I’ve been a customer for a few years…
I’ve been a customer for a few years now and I highly recommend them.
Products are authentic, they provide free samples with every order, and they pay attention to and action any notes you add to your order. It might be considered a small thing but I really appreciate it as it avoids issues with lost or stolen parcels and is opposite to what I’ve experienced with other K-beauty sellers.
4 March 2026
Unprompted review
Great Experience
Quick shipping, cute packaging, and I got free samples even though I only bought 1 item. Amazing, thank you!
7 February 2026
Unprompted review
Reply from Melon + Starfish
Thank you for your kind words.
Reply from Melon + Starfish
Thank you for your kind feedback.
I have not received it
I have not received it. It is still at the FedEx facility in the UK stating it awaits information for the seller!
2 December 2025
Reply from Melon + Starfish
Hi, thank you for your review. We will check with the courier on this shipment to the USA and update you as soon as possible. Please note that deliveries to the USA from the UK take between 7-30 working days due to various factors, as per the Shipping information during your checkout process. Please do not hesitate to email us regarding your parcel as the first point of contact, as we are always happy to help since your parcel is going overseas.
Amazing!!
Amazing!!! I recommend to every soul out there!! It is not what I ordered vs what i got at all. Everything came exactly how they looked in the pictures, they all did everything that the information said it would do, and they all came on time. I mean, on time delivery, amazing, 100% recommend this website!!
5 November 2025
Reply from Melon + Starfish
Thank you! I’m really glad to hear you had a positive experience—it means a lot.
Fast delivery and product as advertised!
I’m really satisfied with my purchase! The products were as advertised and delivery was quick.
31 October 2025
Reply from Melon + Starfish
Thanks a lot for the positive feedback! I’m so glad you had a great experience.
Fast delivery and thank you for the…
Fast delivery and thank you for the freebies highly recommend
8 October 2025
Reply from Melon + Starfish
We really appreciate you sharing this—thank you!
My Fav K-Beauty Store
Super quick shipping and has all of my favourite products for a good price. I definitely recommend shopping with Melon and Starfish.
1 September 2025
Reply from Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
Great customer service and timely…
Great customer service and timely delivery. Love the products, appreciate the cute packaging and the free samples!!!!
1 September 2025
Reply from Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
AMAZINGGGGG
My experience with this website was fantastic! My product was amazing and it came with free samples!! I found this website on TikTok by people sponsoring this brand and people getting huge products !!! I wish that was me one day! I just want to ask if I can get a PR package I would be happy to put all my details in for this to! Just email me back if you would like to say something 💗
27 July 2025
Reply from Melon + Starfish
Thank you! Hearing this is incredibly motivating and very much appreciated.
very quick delivery
28 June 2025
Reply from Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
I'm so glad I found a K-beauty site…
I'm so glad I found a K-beauty site that offers products I haven’t seen on other stores! I’d been searching everywhere for the Clio cushion foundation, and this was the only place that had it in stock. Even better, they shipped it out the very next day. After placing my first order, I browsed the rest of the site and found tons of other items I can't wait to grab in my next purchase
14 June 2025
Unprompted review
Reply from Melon + Starfish
Thank you so much! We really appreciate your kind words.
Reply from Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
Great service!
Very well packaged with super quick dispatch and delivery.
11 February 2025
Unprompted review
Reply from Melon + Starfish
Thanks a lot for the positive feedback! We're so glad you had a great experience.
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