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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Customers frequently encountered numerous fake or outdated profiles, making it challenging to find genuine connections. Many people also reported significant issues with customer service, describing it as unhelpful, unresponsive, and difficult to reach, often finding their requests ignored or receiving irrelevant answers. The website's functionality frustrated users, who cited glitches, navigation difficulties, and profiles not loading from email links. Additionally, many struggled with subscription management, facing unexpected renewals and challenges in cancelling accounts or deleting personal information. Some customers also reported being abruptly banned or blocked from the site without clear explanation or support.

What people talk about most

Website

Consumers express significant dissatisfaction with the website, with many describing it as terrible,... See more

Subscription

People report negative experiences with subscription, with many expressing frustration over difficulties in... See more

Customer service

Customers had negative experiences with customer service, with many reviewers describing it as dreadful,... See more

User experience

Clients share negative opinions on user experience, with many reviewers expressing disappointment and... See more

Social media

Reviewers express significant dissatisfaction with social media interactions, primarily due to the prevalence... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The % of bogus profiles is huge. People who contact you with the sole purpose of obtaining your info to continue communicating off the Match app. For what reason? Money. Try asking them for a link to... See more

Rated 1 out of 5 stars

Save you time and money! A complete bust! You basically have to initiated the conversations just to discover the person is a liar…by their own admissions! The most said part about it…it takes almost... See more

Rated 1 out of 5 stars

I never signed up for a recurring subscription. They kept charging me. Their customer service team is impossible to reach. You cannot cancel from the app. There is no helpful support. I opened... See more

Rated 1 out of 5 stars

This site used to be OK but now its run by completely unethical money grubbers. They send you profiles of people that aren't even active members (and are therefore impossible to communicate with). The... See more


Company details

  1. Social Media Agency
  2. Dating Service

Information provided by various external sources

meetic er Europas førende dating- og chatsite. Du kan chatte og møde tvillingesjælen og kærligheden! Gør smukke bekendtskaber ved at snakke direkte på chatten.


Contact info

1.1

Bad

TrustScore 1 out of 5

201 reviews

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No history of asking for reviews

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1.1

All reviews

(201)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I signed up for a Match Diamond level…

In Match.com, I signed up for a Match Diamond level for three months. Have been on the site now for a month and no one has hit "Like" in all the profiles I have reached out to. I only recieve "Looks"
Going forward, I truly think that this site has seen it's best days wasted . . . Don't spend your time or money here So . . . "TOTALLY DISAPPOINTED"

9 April 2026
Unprompted review
Rated 2 out of 5 stars

I joined match.com with a basic level

I joined match.com with a basic level. It was free. I navigated the site, viewed some other customers with interest. I liked about 25 or 30 people there. I was viewed by over 100 people. Over 20 of them liked me. In 5 days the result was 2 matches. One questioned me if I was a serial killer. So I asked them right back, proved my own integrity and plocked them. The other match and I became friends and shared openly that we liked each other. The next day, without notice, while I was checking my profile and likes, Match.com abruptly bounced me out of the site and when I tried to log back in posted a notice that I was banned from the site. I tried to follow the directions provided to log back in to no success. I contacted customer care for help and it's been 12 hours without a reply

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Please don’t anybody waste their money…

Please don’t anybody waste their money on match.com. I have had 90% of the people on their be scammers and deleted it before I even matched with them. Most of the men don’t pay so the women are the ones who have to pay for the subscription and initiate the conversation. In just a couple months, it was a total waste of my money.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Match Dating....

Had signed up for one months standard subscription
£29.99, only after just 13 days, I could take no more of this app and the annoying captcha puzzle for login. Had plenty of views, 5 'likes you', 5 'matches', sent out over 20 well-crafted polite messages, and received just '1' message in return. I am aware that not everyone will reply, only these people are non subscribers, they are not there to reach, unless you pay yet another subscription on top, even then only a 80% chance of reaching them. I believe when their subscription ends their profiles should be removed from site by Match.
I do not recommend this Company, theres better dating sites out there.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

complete rubbish site

complete rubbish site, profiles unreal and some disappear even when you are in contact, plus they always try to get more money from you when you have subscribed, what for? to boost my profile, im a member thats all it should be! Unfortunately signed up for six months! No way again.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Match has really disappointed me

Match has really disappointed me, I reported a member who was harassing me and they didn’t remove him from the system. He was very violent and I reported that. I reported in customer service this:
“A member from match is harassing me, we went on a first date, everything was going ok. In a restaurant, then we started walking and he got my phone number and forced me to delete my match account, I did but it didn’t show that was deleted. Then he got very angry at me, force me to pay him some money from what he paid in our date in the restaurant. I gave him $50 cash, I got home and from then, he’s been bombarding me with so many text very offensives saying that he’s going to create a fake Facebook account saying that bad things about me, and that I have so many disease. I didn’t respond so he was calling me leaving the same insulting messages. I blocked him, then he started calling me from a non-caller ID. Leaving me insulting messages. So I reported all of this and guess what customer service told me? They told me that it will be escalated, and what they sent me was a safety protocol list. Something that I already know. Then I responded, saying that if they don’t do anything about it, like removing from match since he’s a dangerous for the rest of the female there, I will write a bad review so others members will be aware of of how match handles a harassment report, they sent me again the same thing, is going to escalate and if I need something else let them know. They are horrible, with no ethics or take things serious. I don’t recommend this site at all

29 March 2026
Unprompted review
Rated 1 out of 5 stars

bad web site

bad web site. too good to be truth u cant find a match at all. there isnot any matches avail and very few people there. they just push you to subscribe and you cannot find any matches there. waste of money !!

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Rip off from start to finish

Extremely difficult to navigate this site despite me asking for instructions off their customer services. I get daily notifications of named people looking at my profile and even after clicking on the link provided they don't exist or if they do, they haven't looked at my profile. I also cancelled my membership as soon as I joined nad realised how pathetic it was as a dating site, they withdrew money from my bank account. I fully expect to be ignored in my efforts to get a refund. It's par for the course with Match.com. Useless and a rip off !!

13 March 2026
Unprompted review
Rated 1 out of 5 stars

I have had 5 scammers

I have had 5 scammers - this site is terrible! I have tried to contact the company about the fakers, but I have received no response. Not one. DO NOT USE THIS SITE.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. They blame me for their lack of competent billing personnel as I clearly cancelled at the end of my agreement. Thy tried to sneak it in on my credit card, when it was caught and brought up the immediately banned me...be very careful if you use them

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Very bad web site for dating…

Last evening I tried match.com and downloaded app and paid 36$+tax thru credit card...Wishing few minutes inter acting with people....it start asking me buy more points paying large amount. Looks like this match is a scam & some users work for it & start conversations which takes us no where. Dissapointed & deleted my profile after may be 15 minutes. Very bad experience.

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Outrageous Fees

I have been a paid Premium member for over eight years. Now they are taking away key services and want me to pay for a "Platinum Membership" to get them back. I already pay $74.99 for three months. They want $26.99 PER WEEK for a Platinum member ship. I am canceling.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Discrimination

I began creating the account. Walked away from my screen, came back and the screen had timed-out and I was logged off. I tried to log in and was blocked.

I reached out to customer services, was told to appeal. The process was ridiculous. They eventually replied denying my appeal and claiming I violated their Terms and Conditions and their Community Guidelines.

I asked them what I specifically did and they replied saying "We consider this matter closed and will not respond to further replies."

I believe this is discrimination because their promotiomal visuals include every ethnicity of women, except mine.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

I found the way out of my subscription…

I found the way out of my subscription and contract. While searching I noticed the number of profiles with only one photo and very limited info in profile. I also noticed the same profiles all had no children.
I did reverse image searches using google lens and found lots of these profiles had multiple social media hits using different names.
I reported these to the admin team and followed up with an email using ‘help’ section of settings. I got the usual ignorant apologies, but I kept at them and started sending screenshots of fake profiles as replies to the admin email. I made several complaints about my safety and the company’s crap screening procedures.
After 5 emails I requested to have my profile cancelled and all future subscriptions stopped. Today I got an email saying that as a gesture of goodwill all future subscriptions stopped have been removed. Checked with my bank and they confirmed.
I’M FREE FROM MATCH

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Match.com is a total rip off

Match.com is a total rip off, a scam, a criminal activity. There is no customer service. You have to write to them and they say they will get back to you in 48 hours. I’ve written twice weeks ago and I’ve never heard back. I get emails from them telling me someone is interested and when I go to click on the link to see who is interested, there is nothing. They should be prosecuted for running a scam. Do not waste your time or money on this criminal Enterprise.

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Complete trash girls ain't trying to DM…

Complete trash girls ain't trying to DM me on the site so damn picky never had this issue with any other site honestly it's just as bad as hinge and oddly enough I had better luck on OkCupid where I could actually meet people I might have to travel like to New York or something but people respond they're willing to meet is totally different experience also you can talk to girls on passport mode they're all quick to respond

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Pure scam

Pure scam, paid account and still could not see matches, extremely unsafe, hard to navigate, not able to delete initial ly uploaded pictures. Force for upgrade for 12 months every turn, terrible site.

31 January 2026
Unprompted review

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