Website says order before 9pm and you get it next day. I ordered on a Thursday before 9pm, it didnt arrive until Monday. Called them and they said it was a courier issue, not their fault. Fair enough,... See more
Company replied

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Website says order before 9pm and you get it next day. I ordered on a Thursday before 9pm, it didnt arrive until Monday. Called them and they said it was a courier issue, not their fault. Fair enough,... See more
Company replied
Na ruim een week de orozyme bucco fresh plaque off en veggiedent kauwstrips gebruikt te hebben zie ik al duidelijk verschil bij mijn 2 honden. Het tandsteen is aanzienlijk verminderd en ze stinken ook... See more
I use medpets to order food and supplements for my dog. They are mostly more expensive than other vendors but 100% reliable - fast (usually next day) delivery, items undamaged in transit, and never an... See more
I ordered a couple of products here for my cats. Unfortunately, one item was not in stock. However I do appreciate their communication on this, so still 5 stars. I got emails with updates and tey expl... See more
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Written by the company
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Emmerblok 1, 4751 XE, Oud Gastel, Netherlands

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For most shipments very good service. Sometimes shipments are delayed because of a few missing products but these are not communicated
They have a great variety of options for problems with pets, but none is actual medical, and unfortunately, none worked for my cats.
Had no problem at all and fast delivery. Products are cute!
The price is lower than at marketplaces, the variety is greater, everything is smooth and fast
I have ordered dewormer and anti flea for my dogs. fast delivery and good after sell support! tops
Honest, trustworthy and if you're not satisfied, they take accountability and fix it.
Keep it up👌
I received my order on time and everything was perfect. I’m very happy with my purchase and I’ll definitely order again soon!
Good selection of products for pets. Also, in case of special needs. Good service. Fast delivery.
Medpets was very quick sending the product and that’s highly appreciated.
Super product!
Good fit and comfy for my dog to wear. Washed and dried easily
Great products just takes a little too long to deliver.
Rapidly answering with alternative medicines and an helping with excellent guidance for the diseases. Thanks.

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