Medisave UK Ltd Reviews 

5,374
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is easy to navigate and placing an order online is simple. Buyers are consistently impressed by how fast the delivery is, even during busy holiday periods. People also really appreciate the high quality of the medical equipment and the thoughtful inclusion of free gifts. Some reviewers were not happy with the packaging condition, noting damaged boxes, torn tape, or poor arrangement upon arrival. A few other people also felt that delivery mishaps caused frustration when parcels were sent to incorrect addresses or misplaced.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as outstanding and second to... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the extremely fast and... See more

Quality

Consumers find quality to be positive, highlighting outstanding products, incredible sound performance, and... See more

Order

Customers consistently note positive experiences with order processes being straightforward and featuring... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website Good value and choice very good quick service. Could have packaged better as packaging damaged on arrival ie torn open Jiffy bag,(Royal Mail) Luckily nothing missing and inte... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate, with a great range of reliable, high-quality products. I purchased a leaving present for a colleague, and it looks so sleek and professional — I’m sure she’ll absolute... See more

Company replied

Rated 5 out of 5 stars

Well they shipped and I got the product. It took 2 days. I guess I didn't say too much about the product so here goes. The product is / was a Littmann Cardiology IV stethoscope. Specifically the... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. I had my stethoscope engraved with my name and it arrived very quickly despite the extra detail. The stethoscope and case itself are absolutely fantastic. The sound quali... See more


Company details

  1. Hospital Equipment and Supplies Store
  2. First Aid Station
  3. Medical Equipment Manufacturer
  4. Medical Equipment Supplier
  5. Medical Supply Store
  6. Medical Technology Manufacturer

Written by the company

Nursing, Medical and First Aid supplies from 3M Littmann, Omron, Welch Allyn, Sunflower, Heine and more.

Medisave UK Ltd

Written by the company

Medisave UK is one of the UK’s leading distributors of medical supplies
Medisave specialises in hospital, GP surgery, medical students, nursing homes and general medical supplies through to HSE First Aid Kits. Our range includes 3M Littmann stethoscopes, Welch Allyn and Heine diagnostic sets, Sunflower medical furniture and a comprehensive range of medical disposables including medical latex gloves.

Next Day Delivery!

Next Day Delivery Option Available On Orders Before 8:00PM!

Next Day Delivery Option Available On Orders Before 8:00PM!
We will endeavour to process all orders placed before 4:00pm Monday to Friday the same day and they'll sent by either Royal Mail or DPD couriers. For orders placed via the website, tracking details will automatically be sent upon despatch to the email address provided for the order.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,374)

427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and even with engraving it…

Great price and even with engraving it arrived super fast

30 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Darren,

Thank you for getting in touch.

We are thrilled that you are pleased with our personalization and delivery services!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Simply great.

Advice, speed of delivery, and overall service, all fabulous.

30 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Scott,

Thank you for taking the time to leave us a 5* review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 1 out of 5 stars

Medisave - Totally messed up my order

Corrective action was fast, but major inconvenience and lost time

I am updating my review to reflect the full experience. I ordered medical supplies which arrived today (Thursday), but the picker/packer sent the completely wrong items, while not concentrating on there work and invoice details.

While customer service was quick to arrange a replacement delivery for Friday, (more time off work) resolving this issue required a significant amount of my own time, Thursday morning. I had to spend time emailing medisave. Taking/sending photos organising the replacement order and another block of time online arranging for Royal Mail to collect and return the incorrect items on Friday. Also taking screen grabs to confirm all this (and was my first time using this service).

I now have to work Saturday to make up the 4 hours lost for today, Friday waiting for delivery but also to hand over the return parcel.

I appreciate the swift re-delivery, but the initial packing error caused a frustrating amount of personal inconvenience and administrative work on my end for a mistake that was entirely theirs.

6 August 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello

Thank you for taking the time to provide a review.

I do apologise for this error, and the Pickers and Packers have been made aware of the mistake, and have read your email exchange with my colleague in the Returns team so that they fully understand the impact that their mistakes have had.

For full disclosure, we dealt with your enquiry promptly and efficiently and we arranged to have the correct items sent to you (all of this was processed and sorted before you left the 1 Star review).

To avoid any further inconvenience, a member of the Warehouse Management team will be overseeing the despatch of your replacement items.

Thank you for ordering from Medisave UK and I am sorry for the error with the order.

Rated 5 out of 5 stars

I definitely came away from my purchase happy with their service.

I received my item promptly. Their customer service was definitely functional and very responsive to my query, and after a short discussion turned out to be completely fair. The items that I bought were entirely better value than Amazon (which is full of generics and fakes), and they have items that are not on Amazon. Next time I need first aid supplies I will very likely use Medisave.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Graduation

Great product and fantastic service, a very much appreciated graduation gift. Thank you

28 July 2026
Rated 5 out of 5 stars

quick service

27 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for leaving us a review!

We appreciate your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

The delivery was done on time and the…

The delivery was done on time and the quality of the product is good.

27 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Vinesh,

Thank you for taking the time to leave us a 5* review!

We are thrilled that you are pleased with the quality of our products!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

First time purchase…

First time purchasing a personalised stethoscope and case with Medisave. Great service

29 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Shakti,

Thank you for leaving us a 5* review!

We are thrilled you are happy with our services!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Great Reliable Company

Medisave are very reliable and their prices are excellent. Communication is great and products always arrive when they should. I wouldn't shop anywhere else for my dogs syringes.

22 July 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Sharon,

Thank you for leaving us a 5* review!

We are thrilled that you are happy with our services and communication!

Thank you for your ongoing support!

Kind regards,
Medisave

Rated 5 out of 5 stars

Information on web page

Information on web page.
This is a gift for my God Daughter who starts Med School this September.
I feel you provided all the correct info to pirchase the stethascope & extras

23 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Jane,

Thank you for leaving us a 5* review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Very easy to search and purchase item…

Very easy to search and purchase item .. also was delivered very quick . Also included 5yr guarantee

21 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello David,

Thank you for leaving us a 5* review!

We are thrilled you are happy with our services!

Thank you for your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

Great company with great service…

Great company with great service and fast dispatch. Free gifts much appreciated - chocolate is always welcome, and it’s nice (and rare in this day and age) to find a company that puts a bit of thought into the freebie 6-in-1 ballpoint pen they included with my order.

28 July 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Andy,

Thank you for leaving us a 5* review!

We are thrilled you like the free gift!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Works great

Works great. Arrived on time.

15 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Chris,

Thank you for your 5* review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Grand ,Good product

Good product
Great turnaround
Fast delivery.

20 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Mark,

Thank you for leaving us a 5* review!

We are thrilled you are happy with our goods and services!

Kind regards,
Medisave

Rated 5 out of 5 stars

Very quick and easy service to order…

Very quick and easy service to order online and delivery only took a few days

7 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Sara,

Thank you for taking the time to leave us a 5* review!

We are thrilled you found our ordering process quick and easy!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

The best place to purchase Litmann…

The best place to purchase Litmann stethoscopes online. Easy to buy and excellent customer service support to help with any problems with your purchase. I received my engraved stethoscope in next to no time. Very impressed!

17 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Ashad,

Thank you for your kind words and 5* review!

We are thrilled you are happy with our goods and services!

We hope you will consider us for future purchases!

Kind regards,
Medisave

Rated 5 out of 5 stars

Very swift

Delivered very promptly even with engraving
Brilliant service.

15 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for taking the time to leave us a review!

We really appreciate your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

Very good service.

Very good service.

13 July 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Chris.

Thank you for leaving us a 5* review!

We are thrilled you are happy with our services!

Kind regards.
Mediave

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