Reply : I don’t know why you would be shocked. Your protocol could leave people without inhalers. I totally understand you need to check. But the facts are I’m 55 years old. Used inhalers for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Straightforward online form which removed the need for me to request a private consultation elsewhere, which may or may not result in me sourcing the meds I want. Super quick and efficient, managed... See more
Had a terrible tooth abcess and couldn't get to see a dentist for at least a week. Found Medical Specialists and they were able to supply antibiotics which arrived next day at 9.04am. Absolute gods... See more
Company replied
Absolutely fantastic company to deal with! Prompt service. I wish I’d of found the company sooner! Easy but very thorough questionnaire. Price wise cheaper than a prescription from my doctor! A... See more
Company replied
Company details
Information provided by various external sources
Medical Specialists® takes the worry out of where to buy online medication, as it is the first ‘One Stop Online Pharmacy’ in the UK. A safe website where you can be sure your medical details are not supplied to a third party and that you will get branded medication sent to you discreetly within 24 hours in the UK. Deliveries outside the UK can take between 3-7 working days depending on the destination.
Contact info
Westminster House, 49 Knowsley Street, BL9 0ST, Bury, Gtr. Manchester, United Kingdom
- 0161 762 9108
- info@medical-specialists.co.uk
- www.medical-specialists.co.uk
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great service despite the online questions
A great service despite the difficulty involved in using the online consultation questions to paint a full picture of what is needed.
It is very difficult to actually get a GP appointment in Wales and it is going to get worse. Online pharmacy services will come into their own in the very near future. Consultation and prescribing will need to become seamless in order to provide this service.
That said, I am very pleased with the service Medical Specialists® Pharmacy has given me and would certainly recommend them. Thank you.
7 July 2022
Reply from Medical Specialists® Pharmacy
Hi Steven
Many thanks for taking the time to give a great informative review...we really appreciate it.
We were the first One Stop Online Pharmacy and have been online since 2001. We only offer very specific medication that we feel is suitable for a non face to face consultation. We are pleased that you were happy with our service, and thank you for the recommendation.
Kind regards.
Patient Support Team.
Timely good service
7 July 2022
Reply from Medical Specialists® Pharmacy
Hi Steve...thanks for taking the time to give a great review.
Kind regards.
Patient Support Team.
Reply from Medical Specialists® Pharmacy
Thanks...glad you rate our service as 'Excellent' 👍
Kind regards.
Patient Support Team.
Reply from Medical Specialists® Pharmacy
Thanks...much appreciated.
Kind regards.
Patient Support Team.
Outstanding service
Outstanding service. I put in a request on a Friday and the medicine was delivered the next day. Would definitely use again.
5 July 2022
Reply from Medical Specialists® Pharmacy
Hi Andy
Many thanks for taking the time to give a great review. We hope you will continue to use our services.
Kind regards.
Patient Support Team.
Tablets gave me a bad reaction
Tablets gave me a bad reaction, kindly asked for refund but replied no .
5 July 2022
Reply from Medical Specialists® Pharmacy
Hi Tracy
We thank you for bringing this to the publics attention. It is important for people to understand our Terms & Conditions. We, like all other online pharmacies, clearly point out that once a patient has had a consultation and selected their medication and recieved it, we offer no refund unless we have sent the wrong product.
Please understand we are not the NHS, but even if you go to your GP and they prescribe medication that leads to a reaction, you still have to pay again for the replacement prescription.
We hope this explains things and hope you understand our policy on medication.
Kind regards.
Patient Support Team.
Thank you
Thank you! The medication arrived promptly after an understanding and no fuss online assessment.
Thank you.
5 July 2022
Reply from Medical Specialists® Pharmacy
Thanks for a great review. We hope you will continue to use our services.
Kind regards.
Patient Support Team.
Very prompt and reliable
5 July 2022
First class service
First class service from contact to delivery. Will not hesitate to use again and recommend to others.
4 July 2022
Reply from Medical Specialists® Pharmacy
Thanks Peter....much appreciated.
Kind regards.
Patient Support Team.
very happy,great service
very happy with this service at a time when i could not get an appointment due to ongoing covid issues,pricey but well worth the money when you are in constant pain so very happy and would highly reccomend to others
4 July 2022
Reply from Medical Specialists® Pharmacy
Hi Jessica
Many thanks for a great review and recommendation. Please understand we are not the NHS and consequently are services are not subsidised, but we do believe we are the cheapest online pharmacy.
We hope you will continue to use our services.
Kind regards.
Patient Support Team.
Great service
4 July 2022
Excellent service again
4 July 2022
Reply from Medical Specialists® Pharmacy
Hi Steve
Great review from a valued customer. We hope you will continue to use our services.👍
Kind regards.
Patient Support Team.
Struggling with tooth infection
Struggling with tooth infection. No appointments to be had anywhere, so was sorted quickly but professionally and carefully to help me out.
3 July 2022
Reply from Medical Specialists® Pharmacy
Hi Karen
Many thanks for the informative review. We are pleased we were able to help. Don't forget to see your dentist a.s.a.p.
Kind regards.
Patient Support Team.
Reply from Medical Specialists® Pharmacy
Thanks for the review Angela, we are pleased you were happy with our service.
Kind regards.
Patient Support Team.
Excellent service and prompt delivery
Excellent service and prompt delivery . Would recommend .
2 July 2022
Reply from Medical Specialists® Pharmacy
Hi Janine
Many thanks for the review and recommendation.
Kind regards.
Patient Support Team.
Prompt efficient service
28 June 2022
Reply from Medical Specialists® Pharmacy
Thanks for the review Graham.
Kind regards.
Patient Support Team.
First class.
First class.. next day special delivery .. will use again.. I was anxious, about this to start with, but, not now!! Brilliant.. highly recommended
27 June 2022
Reply from Medical Specialists® Pharmacy
Thanks Phillip.....much appreciated.
Glad to be of service since 2001, and still going strong.
Kind regards.
Patient Support Team.
Happy with transaction
27 June 2022
Reply from Medical Specialists® Pharmacy
Hi Isobel
Thanks for the review. 👍
Kind regards.
Patient Support Team.
Excellent and prompt service
26 June 2022
Reply from Medical Specialists® Pharmacy
Thanks Kate.
We are pleased you were impressed by our service.
Kind regards.
Patient Support Team.
Amazing service
26 June 2022
Reply from Medical Specialists® Pharmacy
Hi Rezwan
Thanks for taking the time to give us a great review.
We hope you will continue to use our services.
Kind regards.
Patient Support Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.