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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, particularly screen protectors and phone cases, noting their durability, perfect fit, and excellent protection. Many people highlight the ease of application for screen protectors, often achieving bubble-free results. The customer service is frequently described as exceptional, with consumers appreciating the quick, helpful, and personalized responses, even when issues arise. However, some customers were not happy with certain screen protectors, finding them difficult to apply, not fitting correctly, or being of poor quality. A few reviewers mentioned issues with the protector not adhering properly or being too thick, leading to frustration and product disposal.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the screen protectors for their... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of screen... See more

Service

Consumers find service to be positive, highlighting outstanding customer service and a personalized approach.... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the screen protectors easy... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Media Devil's is the best screen protector I've found. I've been using them for years and the film always lays down without issues. I think there are other vendors now that provide alignment brackets,... See more

Rated 5 out of 5 stars

Outstanding customer service. I couldn't quite find what I wanted for my phone, so I emailed Media Devil. They essentially custom made me a screen protector using an archived material that they had. L... See more

Rated 5 out of 5 stars

I highly recommend Media Devil. My family and I have been buying the products for years and have always been extremely impressed with the outstanding quality of the products and the customer service.... See more

Rated 5 out of 5 stars

Apple Watch Series 11 Screen Protector - Excellent Product I ordered this Apple Watch Series 11 (42mm) screen protector as I did not want a bulky protector that would take away the slim appearance t... See more


Company details

  1. Cell Phone Accessory Store
  2. Computer Accessories Store
  3. Fashion Accessories Store

Written by the company

Award-winning British phone, laptop and tablet accessories. Screen protectors, leather cases, personalised products and more. We care about your experience!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Media Devils: Great value, great service

My Media Devils screen protector fits my rather old iPhone SE perfectly. It cost a fraction of what another well-known company is selling it for (identical product), and they sent me the wrong size (their error), then charged me to return it via registered mail.
I highly recommend Media Devils.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

The second such cover I have owned. The new one is thinner which makes typing much more pleasant than with the older model. I am convinced, having used the previous one for about ten years in the dust of the Middle East, that the cover has helped protect my computer. This was also the experience of a friend. I was very happy with the purchasing process of the supplier and the speedy delivery and have no hesitation in recommending them.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

The perfect screen companion.

Ordered for an iPhone 13 Pro and was delivered next day. The screen protector feels extremely solid and made at a very high quality and the help of less finger prints is a plus for me as I hate some that leave obvious prints from a single touch.
The measurements are what really impress me. It really sits on my screen looking flush, would wouldn’t even know it’s there.
Highly recommend buying one of these for your devices. They even throw in some Maoam.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Quality Product

I always buy my screen protectors from Media Devil and again I am not disappointed with my latest purchase for my new iPad Pro 12.9. East to fit and that good you would never know that there is a screen protector fitted. Would highly recommend if you are looking for any type of screen protector your first stop should be Media Devil

6 December 2021
Unprompted review
Rated 5 out of 5 stars

Pixel 6 screen protector

Bought a screen protector for the Google Pixel 6 - I had accidentally ordered the wrong product and mediadevil's customer service was great, sending out the correct item before receiving the returned item.

Very happy with the screen protector - I was having difficulty finding out that was compatible with the fingerprint sensor and the mediadevil one has been perfect.

25 November 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding cleaning spray.

This is the best screen spray I have used with a really good quality microfibre cloth. I have used many and this is the best, I wouldn't use anything else now.

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Great company delivering great products

I purchased a Pixel 6 Pro screen from MediaDevil. It was a decent price for 3 protectors and arrived exactly when it was promised.
The product itself is great, feels as good to use as the glass screen and although the application process seems daunting when looking at the video, it was easy and effective.

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service & quality product!

Ordered a protector for a Galaxy S20+. Received 3 in the pack which is handy as it can be a fiddly job! I managed to mess up 2 of them, got the 3rd on but then I had issues with edges lifting up when I put the phone back in its case. Spoke to Rob via email who was absolutely brilliant. He took the time to the listen and offered to cut a new protector to fit both my phone without interfering with my case. They turned up next day and fit perfectly.
It's rare you get such good customer service like this these days. Would definitely recommend and will be buying from them in the future.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a glass screen protector for my…

Ordered a glass screen protector for my pixel 6. Received notification of shipping on the 8th November but never received it. It's now the 19th Nov and despite several email sent to sales account I am yet to receive any response at all, which is pretty poor customer service. I struggle to reconcile my experience with the vast majority of positive reviews on this site, but I think to wait more than a week for any kind of engagement is unacceptable.

UPDATE: as per Callum's reply the comunication breakdown was not their fault and due to Gmail. @Callum, thanks for taking the time to reply!

19 November 2021
Unprompted review
MediaDevil logo

Reply from MediaDevil

Hi Pietro, I hope you’ve had a good week, I’m the founder of MediaDevil.

I’m so sorry about this experience – as you mention, it doesn’t match the experience of our other reviews and I hope we can quickly resolve this.

You emailed us at 8:55am on 12th Nov, and I can promise we replied at 11:49am that same day. You sent your second email on Nov 18th at 12:27am, and we replied at 12:42am that same day.

We have a big issue right now, in that very recently (maybe 1-2 weeks, we’re not sure), our replies to Gmail customers are now going to their junk folder. We discovered this only a few days ago. If you search your junk mail, you should find our emails, I’ve tested this myself with my own Gmail account.

Our order confirmation emails are delivering fine though, and we think it’s because we use a different mail server for our support platform replies, so we’re trying to sort that at the moment.

Please, do email us with confirmation of whether you found our emails or not, and if need be, we’ll make a temporary email address for the sake of successfully getting a reply to you. We’ve tried calling a few times since your review, but it’s going to voicemail each time, we’re not sure if it’s an active number.

We’re going to physically mail you copies of our replies for your reassurance, as well as resolving your missing order. It’s very hard to say if the order was simply lost by Royal Mail or if it’s just stuck in a depot, because I think their postal network is about to go into meltdown again, due to the holiday period and the re-emerging COVID issues.

Best wishes, and my apologies
Callum

Rated 5 out of 5 stars

Fantastic company!

Have used this company on a few occasions. Service is second to none. The communication and help from Mediadevil is very professional. The screen protectors that I have bought from them have been very high quality. You can tell they make a screen protector with the device in front of them, as they also fit perfectly.

Will continue to use on the future. Thank you for great service!

9 November 2021
Unprompted review
Rated 5 out of 5 stars

Buy these before you scratch your watch

I just wish I had bought these before I scratched my watch! I had bought a relatively expensive protective case on Amazon which worked for about a week before moisture got under the screen and rendered the product useless. It also made the watch unattractive. These MediaDevil protectors are a revelation. If you follow the video, the protector is simple to install, has no impact on screen sensitivity and is virtually invisible. I found it a bit tricky removing the protective film (there were 4 protectors in the pack so not too concerned if I ‘lost’ one in practice trying to apply) but it wasn’t damaged when I applied to the watch. Felt strange placing water on the screen prior to application, and I thought the air bubbles were there to stay but next morning a perfect screen! Believe and follow the instructions and you won’t go wrong. Very highly recommended. Only disappointment is that these, like almost everything these days, are made in China.

24 October 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Mediadevil

Brilliant service from Mediadevil. Fantastic quality artisan wallet in blue for new iPhone 13 - great quality, lovely colour blue to match the new phone. As well as a great product, customer service is speedy, responsive, friendly and professional. All in all a rare and fabulous customer experience, each and every time I have ordered wallets from them.

22 October 2021
Unprompted review
Rated 5 out of 5 stars

iPhone 11 Screen Protector

High quality product that will last, unlike some of the cheaper alternatives. Excellent instructions and links to videos. I've used this company for many different iPhone and iPad screen protectors and return any time I need another.

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Great

Good quality screen protector. Came with easy to follow instructions. Would 100% buy again. 5⭐

5 October 2021
Unprompted review
Rated 5 out of 5 stars

Good quality for a decent price

It's hard to find easy to apply bubble free screen protectors for phones that don't need special application gadgets or need a long curing time. Media Devil does deliver a very good protector that one can adjust mid application without ending up with bubbles or ruined protector. The product is solid and for the price, the quality is impressive. I was genuinely happy with the purchase and will buy this brand for my next phone also when that time comes.
The delivery took some time but it is because of Finnish Post inability to handle international mail these days and fault is not at Media Devil. I should have paid extra for the DHL option they provide.

3 October 2021
Unprompted review
Rated 5 out of 5 stars

5 Star Media Devil

I continue to be impressed by this company. First class service, very competitive pricing and most of all excellent products. My latest purchase for my I-phone 6s did not disappoint in any way. They will always be my first choice.

30 September 2021
Unprompted review

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