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Medfinder Reviews 

501
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and highly efficient support team for saving them countless hours of time tracking down hard-to-find prescription medications. Consumers note that the digital platform successfully communicates regular status updates and swiftly locates essential medicines despite currently facing widespread nationwide inventory shortages. Some people were dissatisfied with occasional search delays, broken online support links, and unexpected charges for unsuccessful searches. A few other reviewers also mentioned facing frustrating communication barriers and unexpected difficulties when trying to get specific medication formulas handled by the staff properly.

What people talk about most

Service

Users describe positive interactions with service, highlighting how it successfully saves time and stress... See more

Product

Consumers find product to be a mixed experience amid widespread medication shortages. Many reviewers praise... See more

Customer service

Reviewers highlight positive aspects of customer service, describing interactions as helpful, responsive, and... See more

Staff

People report positive experiences with staff, describing them as dedicated, responsive, and incredibly... See more

Inventory

Customers consistently note ambiguous experiences with inventory, frequently highlighting major nationwide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was skeptical and it took me several weeks and some research, however I’m so glad I signed up because it works. Walgreens held my prescription for three months and within an hour Medfinder found the... See more

Rated 5 out of 5 stars

I use them every month to find my medication that is usually impossible to find. They do a great job locating my medications within reasonable locations. Yesterday, I was able to speak with someone di... See more

Rated 5 out of 5 stars

My adhd medication prescription was placed on back order and after calling around for a while, I came across med finder. Was hesitant about paying the fee but gave it a shot. The communication was top... See more

Rated 5 out of 5 stars

I was skeptical at first because MedFinder sounded too good to be true — but they found my backordered adhd prescription fast. The process was smooth, communication was clear, and they saved me hours... See more


Company details

About Medfinder

Written by the company

logo

Find your medications in stock today.

hero image

Trusted by over 20,000 Patients across the US.


Can't find your meds in stock? We can help

Tell us what medication you need

Enter your medication info and we'll take it from there. No more stress.

We find your meds in stock

We'll contact pharmacies near you and find one with your medications in stock

Pick up your script

We'll text you the info you need to pick up your script

Find your meds in stock

Tired of calling pharmacies?

Written by the company

Theres a better way.
Tell us what medication you’re looking for, and our team will reach out to pharmacies near you to check availability. We’ll keep you informed throughout the process so you know exactly what’s happening and why, and will text you as soon as we find your medications in stock.

Contact info

Struggling to find your medication?

We call pharmacies for you and help locate hard-to-find prescriptions.

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(501)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing business!!

What an amazing business! I’ve been on ADHD meds for 3 decades and I never had an issue filling my script until a few years ago. After a month of not being able to fill it anywhere, my doctor changed the dosage and I’ve been able to fill it for the last 2 years without issue… until this week. After my pharmacy couldn’t fill it, I called a bunch of others without any luck. Thankfully, I found MedFinder. My prescription was found within a day, 5 miles from my house.

I definitely will let MedFinder handle it from the beginning next time!

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Wasn’t sure for the cost… but WORTH IT!

I was not sure for the price… but then I was texted and gave me a first time promo … I’m glad I tried it because they were able to find my medication FAST! Also they call for you around to pharmacies and the pharmacy did in fact have my medication and filled it that day (my doc is quick to send prescriptions too).

Similar companies have you pick the pharmacies and you pay per call to the pharmacy. I’ve often had no luck because of it; this company took all the work out of it and came through.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

They found my meds just a bit slower…

They found my meds just a bit slower than I did and let me save the search for next time with no fee. I wouldn’t have been upset had I needed to pay again, but that sort of thing leaves an impression. Seems like they want to do right by their customers, so 5 stars from me.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

So grateful this company exists

So grateful this company exists. Their service and communication is wonderful. It is hard living with a spinal cord injury, and even harder when your medication becomes unavailable for months on end. This company takes away a good deal of the stress and has been a huge blessing.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

So helpful

So helpful! Great follow up! Very thorough and personable

15 January 2025
Unprompted review
Rated 5 out of 5 stars

They are professional

They are professional, friendly, and came through when I really needed to find my script
I will use them again, they truly were amazing Thank you so much,
Pamela C

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Service!

It is with great pleasure that I share my incredible experience with Insito MedFinder! Their service was exceptionally fast, patient, and compassionate. From the moment I reached out to them, their team was responsive, kind, and thorough. They took the stressful situation of a medication shortage and found local pharmacies that carried it when I could not. They were patient and proactive, even with setbacks from continued shortages/miscommunications with doctors. I felt deeply supported by Insito every step of the way. I have since recommended their services to friends, to family members, and to the doctors at Children's Hospital of Philadelphia. Thank you for having my family's back! You are AMAZING.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Medfinder is the best!

If you are a chronic pain patient and grown tired of the refill day that leaves you scrambling each refill day calling pharmacy to pharmacy to find your meds in stock, stop right here, Medfinder do it for you and in doing so, give you back something priceless and that’s markedly reduced stress and anxiety at refill time.
I contacted Medfinder in September when refill time came around and once again, my meds were out of stock; this time I was too exhausted and stressed out to call pharmacies so I headed over to Medfinder site and signed up for one medication search, little did I know this modest investment would be one of the soundest ones for my physical and mental health. I heard back from my Medfinder customer service specialist named Prince within a few hours after submitting the forms. Prince could not have been more professional, kind and effective... they found my medication within 24 hours, exactly as I promised.

Calling around to find meds each month can be a degrading experience & I can’t tell you how much it meant for me to be treated with such dignity, respect and kindness by Prince. I was so pleased with my first experience with Medfinder that I purchased a package of searches at a bargain price, and I continue to be blown away at Prince’s customer service.

Believe all the 5 star reviews and wait no more to sign up for searches at Medfinder, it’s not often you get the opportunity to shout out from the roof tops about a service that’s worth your every penny and more!

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Im so grateful to medfinder.

Im so grateful to medfinder.. they helped me find my medicine in less then a day.. the person that texted me was so sweet and helpful. if not available at the place they tell you.. you can just text them back and they will find another location. So convenient and saved me so much time.. money and energy.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Medfinder was great

Medfinder was great to work with.
They were able to find my medication within a day. When I had an issue with the pharmacy they responded quickly via text message.
I highly recommend

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Worth it!

I’m so glad to have found MedFinder, it has been life saving. The medicine I take is always out of stock and it’s extremely hard to find but MedFinder makes it easy, I don’t have the time to call pharmacies and check on to due to work but this company makes it so easy.

29 November 2024
Unprompted review

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