I placed an order for some dado rail, I needed it quickly for a job I had started, I didn’t need it primed as it was being painted a different colour. My thinking was that it was a stock item and wou... See more
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When it comes to skirting board and architrave, we know best. Using only the best MDF on the market, we manufacture every piece to order and deliver 98% of orders on our own fleet of delivery vehicles. We're expanding our product range and now offer wall panelling as well as internal doors. Every single order is available with free delivery as standard.
Unit 25 Gravelly Industrial Park, Thompson Drive, B24 8HZ, Birmingham, United Kingdom
Replied to 88% of negative reviews
Typically replies within 2 weeks
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Smooth order process, quick delivery within the time slot given, driver was friendly and courteous and order was exactly what ai ordered and in great condition.
well ive never done skirting before and ive managed to do li skirting in lving and dining room myself before iI decorate.very pleased with materials and the result
I needed to order some skirting board. I found this company online. I called them to have a sample of black skirting sent to me. This call was on a Wednesday before Easter. I spoke to Connor. I said that I'm not in a hurry for the sample. It can be sent out on the Tuesday (after Easter Bank Holiday). Seven days later, still no sample. I call them again, asking if the sample was sent. The person I spoke to (James) had no idea. "Don't worry, I'll get one sent out to you today. I'll have it sent first class tracking"
Three days later, I call to tell them that I have still not received the sample. "I'll have a sample sent to you today".
Errrrr, no. You're missing the point. I don't care if you send another sample out to me today. I want to know why I have yet to receive the sample sent to me.
"We'll get another one sent to you. I'm going to box it now while I'm on the phone to you"
That's what the other guy said. He said he was packing/boxing it now. I've still yet to receive the other sample. I want to know whether the other sample was sent out. Was it?
"No, it wasn't"
If they can't even send a sample, how can I trust them to send me an order on time (or even receive an order)?
No doubt the company will reply here that there was miscommunication, forgetfulness or a computer error.
I ordered some samples from Skirting World by telephone over three weeks ago but nothing arrived, so I ordered more samples via their website about a week later (order ID 450228), again nothing arrived. I then called them another week later and they said I would receive the samples "tomorrow", yet again nothing arrived.
Today I tried to call them three times and they did not answer the phone.
I've noticed that other reviewers have also been experiencing problems with samples, and even purchases, not arriving.
I'm wondering if there is anyone there?
Missing items
Rang numerous times with no answer, sent a message with no answer and sent WhatsApp message with no answer.
So as it stands, out of pocket with nowhere to turn.
I’d go somewhere where you can speak to someone tbh.
Quick update… completely ignoring my calls and messages, have had to raise a dispute with PayPal to try and sort it.
Avoid if possible.
Very helpful on the phone with free samples posted 1st class the same day. Order was placed and updates were given. Very fast delivery and great quality. What’s not to like. Will definitely use this company for all my future skirting/architrave requirements.
Easy to order, arrived on time, good quality. Professional. Really happy with the product.
I ordered 3x samples 8 days ago it is still saying awaiting fulfillment I can't make a order till I receive some samples I have read other reviews saying the same and then you get the company replying saying this isn't right for samples we will look in your it I've tried emailing phoning just can't get hold of anyone they must be doing so we'll they don't need new orders. Doesn't fill you with much confidence very disappointed not a way to run a company
Great price, great quality, I paid a little extra for primed window sills, they came quickly, free delivery, great tracking info. Would recommend without any hesitation.
This company is an absolute joke ordered wall panels ordered was accepted, had notification delivery was two stops away at 8.30 this morning rang at 4.30 pm to be told they weren't in stock so why did they accept my order do not use this company they have nothing but excuses.
I’ve ordered several times from Skirting World and have been extremely pleased with the quality of the skirting and the window boards. They keep you up to date with the order progress and deliver on time as promised. An excellent company, I’d highly recommend them.
Really quick delivery and excellent products. Would recommend.
I was able to place a small order , it was delivered on time and good quality.
Great service. Arrived on time well primed
Easy re commendation
I only placed a small order, just two bespoke items for a kitchen project, but they were efficiently managed and arrived a day early. Very impressive and reasonably priced too. Highly recommended.
Excellent Product delivered within the timescale originally quoted
Cheerful helpful delivery guy
Unfortunately we did not know exact delivery date if we had known we could have had the storage area ready which would have been useful if it had been raining
very satisfied with quality of product and price Will definately be ordering more from Skirting World
Great service and excellent quality products fast delivery Great company to deal with .
Turned up when they said it would, great comms with the company and the driver and the tracking is spot on
I haven’t used the boards yet, but great service and fast delivery.
Thanks again to the delivery driver who was good enough to keep knocking until I heard him and gave me a lift to put them by the side of the house 😁🙏
Good quality product ..at a good price
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