Mawoo Pets Reviews 218

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

All I can say is that this has been such an incredible experience from start to finish ! Ashley , and Rhea were amazing answering questions and making calls back and forth to the breeder.. Bertha ou... See more

Rated 5 out of 5 stars

I found a puppy I fell in love with just seeing her picture. I was extremely concerned on being a scam. Deposit to hold puppy and then rest due before set up delivery. I was concerned I’d lose my mone... See more

Rated 5 out of 5 stars

Theo has sweet temperament and is a delight to everyone he meets. The breeder described him as a “happy little guy” and this is absolutely true. He is the “mayor” of our neighborhood pets and humans.... See more

Rated 5 out of 5 stars

They were so helpful through the process . When ever we called or texted with questions they responded quickly and we really liked getting text letting us know the next steps in the process in buying... See more

Company replied

Company details

  1. Pet Store
  2. Dog Breeder
  3. Pet Adoption Service

Written by the company

Mawoo Pets (www.MawooPets.com) is an online marketplace featuring puppies for sale from 500+ trusted breeders across the US & Canada. All breeders on Mawoo Pets undergo a rigorous vetting process to eliminate puppy mills, and all puppies arrive at your home vet checked, vaccinated, and de-wormed. We offer live customer service and nationwide delivery, and pride ourselves on helping you find the perfect matching companion. You can search across 80+ breeds, ranging from Goldendoodles, to French Bulldogs, to German Shepherds, and the widest range of categories, including toy and mini breeds, family-friendly breeds, and hypoallergenic breeds. Our breeders are based throughout the USA and Canada, so whether you are in California or Massachusetts, you can find a puppy for sale near you, or have our team coordinate travel of your puppy to your home by a trusted travel provider. Have any questions? Reach us at support@mawoopets.com or 1-888-488-7203.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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Rated 5 out of 5 stars

I can't say enough good things about my…

I can't say enough good things about my experience. I was very skeptical in the beginning because I had recently been scammed by another company. I saw my perfect fur baby (yorkie)on mawoo and decided to take the chance again, and boy am I glad I did. She is a perfect little angel. Rhea assisted me in getting a deposit on her and kept me informed of the process every step of the way. It went so smoothly she arranged everything from the flight and nanny to getting my baby to me. Within a week I had my new fur baby in my arms and couldn't be happier. If you are looking to add a new member to your family I definitely recommend having rhea with mawoo assist you

29 May 2025
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Reply from Mawoo Pets

Deborah, Thank you so much for your thoughtful message—it truly means a lot. We know how hard it is to trust again after a bad experience, so we're especially glad we could help make things right this time. Rhea really enjoyed working with you, and we're so happy your little Yorkie is everything you hoped for!
- Mawoo Team

Rated 1 out of 5 stars

Breeder basically pulled up handed the…

Breeder basically pulled up handed the puppy to my wife left.took the puppy to the vet 3 days later.found out puppy had a bad uti. Costs us 600 dollors.been compensated 100. Breeder won.t answer us back .before the Breeder delivered the puppy she was so nice. After we got the puppy she stopped answering our texts.be careful mawoo don.t really check the breeders they justs make a percentage of sales.puppy is loved and is a princess.

7 May 2025
Unprompted review
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Reply from Mawoo Pets

Dear Jeff,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the health concern with Lovie and the communication challenges you faced with the breeder.

Once the issue was reported, we worked closely with your wife to arrange a recheck and provided an additional reimbursement in accordance with our health guarantee and the veterinarian's documentation. We are also currently reviewing the breeder's handling of the situation to help prevent similar issues in the future.

Please know we’re always here to support you. It’s heartwarming to hear that Lovie is doing well and clearly very loved by your family.

If there’s anything more we can assist with, don’t hesitate to reach out.

Warm regards,
The Mawoo Pets Team

Rated 5 out of 5 stars

They have been great

They have been great! The process was easy and was given great customer service !

13 May 2025
Unprompted review
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Reply from Mawoo Pets

Thank you so much, Sydney! We hope you and Duke, your handsome Yorkie, have lots of great adventures together! - Mawoo Team

Rated 5 out of 5 stars

I had a very good experience with Mawoo…

I had a very good experience with Mawoo Pets..The procedure was easy and not difficult. I kept in touch with Ashley and she guided me through the whole process. I got a gorgeous yorkipoo who is so cute and loving. I researched many places before I got a dog. Mawoo has very high standards for their breeders and dont use puppymills or any unethical ways. I felt comfortable from the start with Ashley and I knew I would get the perfect puppy at Mawoo

14 April 2025
Unprompted review
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Reply from Mawoo Pets

Thank you so much Melissa, we are so glad that we could find you the perfect furry addition to your family! Snickers will be a very spoiled and loved puppy. We cant wait to see how he bonds with Sparky your senior pup. All the best on your next adventures! - Mawoo Team

Rated 5 out of 5 stars

Highly Recommend!

It is my second time getting a puppy from Mawoo and I can't speak more highly of them. Excellent company with a really caring team. Our puppy arrived at our door safe and sound with all the paperwprk in check. Highly recommend!

3 April 2025
Unprompted review
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Reply from Mawoo Pets

Thank you so much for coming back to us for your second puppy—it truly means the world to our team! We’re so happy to hear that everything went smoothly and that your new pup arrived safe and sound. Wishing you lots of happy memories ahead. Thanks again for your kind words and recommendation! - Mawoo Team

Rated 5 out of 5 stars

Everything about the experience was…

Everything about the experience was amazing!

29 March 2025
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Reply from Mawoo Pets

We are so happy to hear that you had a pleasant experience with Mawoo Pets! We wish you and your new puppy lots of great adventures together! - Mawoo Team

Rated 5 out of 5 stars

Honestly I am so happy I came across…

Honestly I am so happy I came across this page! The smoothiest process ever, this is our first time owning a puppy and it was the best choice to choose mawoopets. Thank you so much for everyone i spoke with throughout the process! Our nanny Natasha was awesome and communicative through the entire travel time!

20 March 2025
Unprompted review
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Reply from Mawoo Pets

Thank you so much, we are happy that you had a great experience picking out and taking home your new best friend! We hope you and Funtik have lots of amazing adventures together! - Mawoo Team

Rated 5 out of 5 stars

Had an amazing experience I have had my…

Had an amazing experience I have had my fur baby for about 3 or 4 months now and he’s thriving

20 November 2024
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Reply from Mawoo Pets

That is great to hear! Thank you for letting us know your fur baby is doing well, we love to hear how our puppies are doing in their new homes! We wish you and Pumpkin a happy spring! - Mawoo Team

Rated 5 out of 5 stars

Mawoo made very easy when I was buying…

Mawoo made very easy when I was buying Chloe (her new name). Ashley was a big help, I couldn’t have ask for any one better. Thank you,

18 February 2025
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Reply from Mawoo Pets

Thank you so much, Bonnie! We are glad that little Chloe is doing well and soaking up all the love and snuggles! I hope you have wonderful adventures together! - Ashley and the team at Mawoo Pets!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service! Would Definitely Recommend Mawoo To Anyone Trying To Find There Next Puppy !

31 January 2025
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Reply from Mawoo Pets

We're thrilled to hear that you had a great experience with Mawoo Pets. Wishing lots of amazing adventures with your new furry friend Semion the Frenchie! - Mawoo Team

Rated 5 out of 5 stars

Amazing experience and completely in…

Amazing experience and completely in love with my new dog

14 January 2025
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Reply from Mawoo Pets

We are so happy to hear that little Crimson the Toy poodle is doing well and you love him as much as we do! He is an absolute charmer, and we are so glad that he has found his forever home with you. Thank you for choosing Mawoo Pets! - Mawoo Team

Rated 5 out of 5 stars

I recently purchased from Mawoo Pets

I recently purchased from Mawoo Pets, and I couldn’t be more impressed with the experience! From the easy-to-navigate website to the quick delivery, everything was seamless. The customer service team was friendly and responsive when I had a question about my puppy, which made me feel valued as a customer. I highly recommend Mawoo Pets to anyone looking for their own, top-notch amazing furry friend. Thank you all.

14 January 2025
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Reply from Mawoo Pets

We’re delighted to hear that your experience with Mawoo Pets was seamless and that you felt supported every step of the way.

Our team works hard to ensure everything—from the website to delivery and customer service—is as smooth and stress-free as possible. Knowing that we met your expectations means the world to us!

Congratulations on your new furry friend! 🐾 We hope they bring endless joy and love into your life. If you ever have more questions or need assistance in the future, we’re always here to help. Thank you for choosing Mawoo Pets and for recommending us! 😊- Mawoo Team

Rated 5 out of 5 stars

They were so helpful through the…

They were so helpful through the process . When ever we called or texted with questions they responded quickly and we really liked getting text letting us know the next steps in the process in buying an receiving our french bulldog puppy . Our puppy was driven to us by a puppy transport when she arrived she was clean and happy the driver let us know how her trip was an made sure he was dropping her off to the right people really loved how through he was . We have been able to text the puppies breeder an ask questions an she's been very helpful . 10/10 we would definitely use mawoo pets again in the future

11 November 2024
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Reply from Mawoo Pets

We are so happy to hear you had an amazing experience getting your new Frenchie puppy! We hope that you have lots of adventures together. Thank you for choosing us to connect you to your new best Furriend -Mawoo Team

Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with Mawoo! Customer service was excellent, Amber answered all my questions and was very compassionate with my concerns. My family and I are so in love with our new Yorkie puppy! I would highly recommend them to anyone looking to purchase a new puppy. Thank you Mawoo for your excellent service!

2 November 2024
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Reply from Mawoo Pets

We are so happy that you had a great connection with our team and trusted in us to connect you with your new furry family member. We hope you have years of adventures together!
Mawoo Team

Rated 5 out of 5 stars

I’m so excited

I’m so excited, and satisfied with everything from the professionalism, communication. Definitely recommend this company, and breeder. We are so happy with our new love. Thank you all so much my heart is filled with love and joy! ❤️❤️

1 November 2024
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Reply from Mawoo Pets

We are so happy to hear that you loved working with us, and our breeders! Thank you for trusting in Mawoo Pets to connect you with your new fury best friend. We hope you have many new adventures together.
Mawoo Team

Rated 5 out of 5 stars

I’m so excited

I’m so excited, and satisfied with everything from the professionalism, communication. Definitely recommend this company, and breeder. We are so happy with our new love. Thank you all so much my heart is filled with love and joy! ❤️❤️❤️

1 November 2024
Unprompted review
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Reply from Mawoo Pets

We are so happy to hear that you loved working with us, and our breeders! Thank you for trusting in Mawoo Pets to connect you with your new fury best friend. We hope you have many new adventures together.
Mawoo Team

Rated 1 out of 5 stars

Unresponsive

I would stay away from this site. I believe they are selling from puppy mills. I’ve tried calling (three times) and emailing (twice) over a period of 3 months to get more information about a specific puppy breed and ask if I can have information on their parents. I’ve yet to receive a response. Over these 3 months I saw numerous litters
come up for sale from this breeder. Having a hard time understanding all the great reviews on this site?! I would read the 1-star reviews and seek a reputable breeder instead of purchasing here as you’re taking a chance.

22 October 2024
Unprompted review
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Reply from Mawoo Pets

Dear Trisha,

Thank you for your message. We sincerely apologize if any communications were missed, and would be keen to answer any questions you have about our breeders or puppies. Please feel free to contact us directly at 1-888-488-7203, or let us know the best way to reach you so we can assist further.

We work exclusively with responsible, ethical breeders who are carefully vetted through comprehensive checks, including for breeding practices, genetic testing, veterinary care, and socialization practices. We take concerns like yours very seriously and would appreciate it if you could share any specific details that need further investigation.

We greatly appreciate your feedback and support. Thank you for giving us the opportunity to address your concerns.

Sincerely,
The Mawoo Pets Team

Rated 5 out of 5 stars

Awesome staff

All staff was tremendously awesome keeps you updated all time and answer you questions and worries and how they took care of my baby he’s smells very clean and neat totally recommended 😊

17 October 2024
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Reply from Mawoo Pets

We are so happy to hear that your furbaby is doing well and you have found your new best friend!

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