mauiactivities.com Reviews 

1,367
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We very much enjoyed our guided tour to Hana! Our tour guide, Jamie (hope that's spelled correctly) was the best part. She kept us well informed and entertained with local lore, history, tales of isl... See more

Rated 4 out of 5 stars

Very friendly and informative driver (Caleo), golf course was an excellent place to stop for breakfast, 1.5 hours for lunch was awesome, great stops along the way, pick up and drop off at resort, the... See more

Rated 5 out of 5 stars

We had an awesome time on this adventure! It was our first time to "snuba" dive, and we absolutely loved it. Molokini was exquisite, and we then went to the coral gardens. We saw huge rays, turtles, c... See more

Rated 4 out of 5 stars

We booked the Calypso Sunset Dinner Cruise for a 50th wedding anniversary celebration trip in July. We we decided to cancel our vacation this year and have been waiting since June 15th for our refund... See more

Company details

  1. Tour Agency
  2. Travel Agency
  3. Travel Aggregator

About mauiactivities.com

Information provided by various external sources

Maui Activities is a licensed activities and tour desk in the state of Hawaii, with offices in Kahului, and is part of the Ohana Fun! Hawaii group.

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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4.1

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Rated 4 out of 5 stars

This event was well done

This event was well done. The entertainment was as expected, big pluses for the venue and staff. Seating groups at their own tables is another plus. Especially as we had 2 toddlers. Food was just okay, the reason it missed a 5 star rating.

20 May 2023
Unprompted review
Rated 5 out of 5 stars

The helicopter ride was the best part…

The helicopter ride was the best part of my Maui trip. The pilot was not only informative but also pleasant to talk too including the people who signed us in and prepped us for the flight.
Thank you for an awesome experience!!

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Perfect locally run with great staff!

Great locally run boat with friendly staff and good captain. Our goal was to see tropical fish and native sea turtles without a big commercial crowd of people. This boat fulfilled the goal! Plus they shared underwater video taken at the turtle site! Mahalo!

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Do not miss snorkeling at Molokini!

We had an awesome time on this adventure! It was our first time to "snuba" dive, and we absolutely loved it. Molokini was exquisite, and we then went to the coral gardens. We saw huge rays, turtles, countless fish, and the coral was stunning. We actually did a second snuba there, and the experience was unforgettable. The captain and crew were professional and made the excursion extra special and fun. Can't wait to go again!

8 August 2022
Unprompted review
Rated 3 out of 5 stars

Only 2 bathrooms and the food was very…

Only 2 bathrooms and the food was very mid. $1,500 for vip and my seats were still in the middle of the area. Unsure if I’d return

7 June 2023
Unprompted review
mauiactivities.com logo

Reply from mauiactivities.com

Aloha Shila, Thank you for taking the time to post a review of your luau. We're sorry to hear that you were disappointed with the experience. Please let us know the next time you can come back to Maui, we'd be happy to make different suggestions that would be more pleasing. How did you find your experience working with our office though (mauiactivities.com)? Mahalo!

Rated 5 out of 5 stars

Had a great experience with Maui…

Had a great experience with Maui Activities. They really looked after myself and my family and got us changes when needed and refunds too. (We arrived during a storm and so the waters were murky for days for which we could not do snorkeling and other ocean activities),

22 December 2022
Unprompted review
mauiactivities.com logo

Reply from mauiactivities.com

Aloha! Thank you for taking the time to post reviews for us... we really appreciate it. I'm glad to hear that you were taken care of. Let us know when you can return! A Hui Hou!

Rated 5 out of 5 stars

Luau

I appreciated the service

9 June 2023
mauiactivities.com logo

Reply from mauiactivities.com

Thank you Terry for posting... we appreciate it! Aloha...

Rated 5 out of 5 stars

Stefano looked at our date that we…

Stefano looked at our date that we chose originally and recognized a conflict. He notified us immediately that he had another slot available and got our info out to us. We are looking forward to attending the luau.

5 June 2023
Rated 5 out of 5 stars

Thank you for helping me at the last minute

I did not know the company "Maui Activities" and had no idea how reputable they are. At the last minute I wanted to schedule a Molokini snorkeling trip. Somehow Google showed me "Maui Activities" and I called the number listed. The gentleman who picked up the phone booked me with Aqua Adventures and it was a great snorkeling trip. So thank you "Maui Activities" for helping me out at the last minute.

28 May 2023
mauiactivities.com logo

Reply from mauiactivities.com

Aloha Sanjay, thank you for the report! We're glad you had a great time! Let us know next time you return. Mahalo...

Rated 5 out of 5 stars

luau

The dancers were amazing and the waitress excellent. It was a bit of a rocky start. We paid for VIP seating and when we got to the venue, we didn't have seating. They didn't make sure the VIP's were seated before the general public, therefore we had to stand around until they got people moved around. This meant we were t the end of the line for the buffet. The food was okay, not a great selection. Probably wouldn't recommend it to anyone.

13 April 2023
Rated 3 out of 5 stars

Eventually good customer service

This review is about the customer service only since our activity was canceled due to inclement weather. While we were eventually refunded our money, it took five months to get the refund. The lengthy refund time was explained to me as a miscommunication within the company. Eventually, the manager called me to explain the problem and he remedied the situation. So I'm giving a three star rating to balance my frustration of trying to get a refund with the helpfulness of the manager when he realized the problem.

17 December 2022
Unprompted review
mauiactivities.com logo

Reply from mauiactivities.com

Aloha Scott, thank you for taking the time to post this review and thank you for taking my call last week. As I mentioned on the phone, I was sorry as I thought this refund had already been taken care of and didn't realize it had not until you posted this review. Thank you for accepting our apology, and I assume you have since seen the refund post to your account. Please let us know if you need assistance with anything else!

A hui hou,
Wil

Rated 3 out of 5 stars

The road to Hana tour with 'Uncle…

The road to Hana tour with 'Uncle Joe"was without a doubt, the highlight of our stay. So glad we didn't drive it cause we would have missed so much. The lunch was the best we had during our stay. The luau at the Sheraton was just OK. Too many tables to see the dancers on stage and the food was just OK.

29 March 2023
mauiactivities.com logo

Reply from mauiactivities.com

Aloha Kathryn,

Thank you for your review of these activities. We're glad that you had great time overall. Let us know when you can return to Maui!

Mahalo

Rated 5 out of 5 stars

Patient and helpfil

Stefan I was patient, friendly and helpful. Made process very easy. Supposed to give me a call when schedule opened for another excursion we are interested in. Very pleased!

28 March 2023
Rated 4 out of 5 stars

Stefano was great

Stefano was great! Very responsive and went above and beyond to try to gain information for our zip line adventure that was not well disclosed on the website or in the confirmation email for Maui Zipline

13 March 2023
Rated 5 out of 5 stars

The agent was courteous and helpful

The agent was courteous and helpful. I haven't participated in the activity yet, but the booking experience went smoothly and follow up instructions were helpful.

1 March 2023
mauiactivities.com logo

Reply from mauiactivities.com

Hi Wyatt, thank you for letting us know! We hope you had a great time at your luau as well...

Aloha

Rated 5 out of 5 stars

Stefano was awesome!!

Stefano was awesome!!! He was so helpful and really went out of his way to help us get what we needed. He was very personable and knowledgeable and just can’t say enough about him!!! Excellent customer service!! Will definitely book through here because of him!!!
MAHALO!!!

18 February 2023
mauiactivities.com logo

Reply from mauiactivities.com

Thank you for sharing Cheryl! Yes.. we think he is fantastic as well and glad to hear you feel the same! Have a great time this weekend...

A Hui Hou!

Rated 5 out of 5 stars

Great Service!!

Our agent was Wil. He went above and beyond, checking with the resort to accommodate our requests. He was quick to respond, and even sent me more helpful information after we were booked.

14 February 2023

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