Mastergeneralcleaning Reviews 

2
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TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

Poor

My experience of this company is that they are unreliable and prepared to waste your time.
6.00pm, Thurs 14 July 2022: Met company representative at my home and agreed price for general cleaning of ground floor. Most furniture had been previously moved upstairs to facilitate workmen. Cleaning to happen following day - time to be confirmed.
12 noon, Fri 15 July 2022: Rang to enquire when cleaners would arrive. Informed that they wouldn't be coming until Monday. Said I couldn't wait that long and 5.00pm Sat was agreed.
5.00pm Sat 16 July 2022: No show!
5.10pm: Rang company and was assured cleaners were on their way and would arrive in about 10 minutes. They never came!
Subsequent attempts to contact company went to an answering machine. I left one message to no avail.
My house cleaning was delayed for 2 days and at every contact I was persuaded to wait longer until it became clear that nothing was going to happen.

18 July 2022
Unprompted review

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