The Bedfordshire Car & Caravan Centre Reviews 

180
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Purchased bailey pursuit caravan for £12200, came with a full service and hab check stating all was good. Long story short, within 6 weeks bathroom area floor delaminating and moisture levels off the... See more

Rated 5 out of 5 stars

Great experience from start to finish. Matthew was friendly, honest, and really helpful without any pressure. Everything was explained clearly and the whole process was smooth and straightforward. I’m... See more

Rated 5 out of 5 stars

Fantastic experience buying our first electric car. Matthew was knowledgeable and helpful. Good trade in price and picked car up 4 days later. It was a hassle free experience and highly recommended

Rated 5 out of 5 stars

The team at The Bedfordshire Car and Caravan centre were really excellent. They were very helpful and made us feel valued customers. We were quite nervous being first time caravan buyers but Matthew a... See more

Company details

  1. Car Dealer

Information provided by various external sources

Specialist approved used car, caravan and motorhome dealer, part of the Master Car group trading since 1989

Bedfordshire Car and Caravan Centre

Written by the company

Cars Caravans and Motorhomes all under one roof

Contact info

4.2

Great

TrustScore 4 out of 5

180 reviews

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No recent history of asking for reviews

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4.2

All reviews

(180)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Not great

Appreciate that it's a used car but had it less than 6 months, so far bearing has gone on front passenger wheel strut, engine management light has come on which mechanic estimates will cost another £250 to repair. So much for a used car that had a full RAC check and mot before purchase. Thankgod I got them to replace cambelt

25 May 2020
Unprompted review
The Bedfordshire Car & Caravan Centre logo

Reply from The Bedfordshire Car & Caravan Centre

Gavin,
Thank you for your feedback. We are sorry to hear that you experienced issues with the 11 year old car that you purchased from us last year. Prior to handover, our RAC Approved workshop carried out an 82 point check and a full cam belt service was done - as you mention. The car also had a fresh MOT with no advisories.
You will appreciate that when a car leaves us in good health It is difficult to predict any future issues that may arise, especially with a car of this age, which is why we give a 6 month warranty that covers the failure of major mechanical components.
Please feel free to call us directly If you need clarification on the coverage of your Silver RAC warranty.

Rated 5 out of 5 stars

Fist time I bought a car off the…

Fist time I bought a car off the internet Matthew sent me a video of the car I was interested in the video was very good
We then exchanged emails which I asked lots of questions which he answered in great detail we also spoke on the phone that was also good
The delivery driver was very good to and helpful
All in all a good experience I recommend them highly

6 May 2020
Unprompted review
Rated 5 out of 5 stars

They agreed a very fair price for our…

They agreed a very fair price for our van to sell on a brokerage basis and managed to sell it very quickly, providing regular updates to me even while they were having to manage their response to the Coronavirus Crisis.

They found a safe way to complete the transaction on time in a smooth and professional manner.

1 April 2020
Unprompted review
Rated 5 out of 5 stars

Quality Service All Round

Excellent service all round. Selling our Campervan to this dealer was a very straight forward process and a very fair price was offered. Also very happy with the car I purchased in return. The sales staff were fantastic from the initial enquiry I made through to the final transaction.

22 March 2020
Unprompted review
Rated 5 out of 5 stars

5 star Broker Service

Really great service, we agreed a price, and the team did everything else, glad to see that our little caravan has gone to a new home and hope that the new owners get as much enjoyment as we did.
A big thank you to Laurence and the team.

21 March 2020
Unprompted review
Rated 5 out of 5 stars

The guys at mastercars were gents

The guys at mastercars were gents. They were not your usual pushy salesmen I had seen in other garages I visited that day. They went through everything thoroughly too so I understood and the car was valated when I arrived to collect it. Great jobs guys x

18 March 2020
Unprompted review
Rated 4 out of 5 stars

Galaxy

Great car so far one little thing when we picked it up there was a chip on the main screen but the guy who sold it to us was very nice

13 March 2020
Unprompted review
Rated 5 out of 5 stars

What can i say in the last 2 months we…

What can i say in the last 2 months we have brought 2 cars and a caravan from mathew at master cars fantastic service and very friendly.
If you want a honest and reliable place to make a purchase this is the place.
Thank you mathew for all that you do.

15 February 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Really that all needs are catered for. Not pushy in a sale, happy to answer can’t question (no matter how many). Strongly recommend when buying a new car!!

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Caravan sold . Service as promised

Laurence phoned me to offer the brokering service to sell my caravan, We agreed a price subject to inspection, Josh came to where we stored our van , we signed the paperwork and Josh towed our van away, our caravan was treated with respect , cleaned and advertising was spot on. The whole process was beyond belief as they took the strain away from selling a caravan, all the time wasters etc.
There's not more I can say but a thank you.
So if you need to sell a caravan look no further.
Neil.

12 February 2020
Unprompted review
Rated 4 out of 5 stars

Great treatment from the young man Josh and Mark....buying a S Max car.

Great treatment from the young man Josh from The Bedfordshire car and caravan centre in Sandy. Talked us through buying a black S max car on a 64 plate at five and a half years old and was happy to take us out on two test drives in this car to make sure it was suitable for our needs. Very helpful and professional at all times and a very nice young man. Plus Mark gave us great advice and help on other matters too and handed over the keys after completing our transaction. We would definitely buy off these people again for a car or caravan or even a motor home. Many thanks to you all. Jan and David Purser.

10 February 2020
Unprompted review

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