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Mason Frank International Reviews 556

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, highlighting their supportive and approachable communication style. Many people felt well-supported throughout their process, with their questions answered and clear guidance provided. Consumers frequently mention the excellent service, noting the efficiency, clear updates, and genuine interest in finding the right fit. Reviewers also appreciate the outstanding communication and punctuality, with many feeling that the team went the extra mile to ensure a smooth and stress-free experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, dedication, and... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, clear... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the consistent follow-ups, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayo has been extremely thorough in our executive search and remained patient as the scope of our role evolved over the hiring process. Ayo was proactive and really transparent as well as really easy t... See more

Company replied

Rated 5 out of 5 stars

Stellar performance all around. Communication and punctuality were outstanding. I felt supported every step of the way, no question went unanswered, that said; I couldn’t have worked with a better tea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! I had a great experience working with Brett and Lauren. They were honest and transparent throughout the entire process, which made it easy to trust their guidance. Their friend... See more

Company replied

Rated 5 out of 5 stars

My experience with Mason Frank was excelent, they was able to match my experience and knowledge to a new employer in a very nice way, they kept in touch during the whole process from initial contact... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Mason Frank International, a Tenth Revolution Group company, is a recruitment firm dedicated to hiring specialist talent that can work with Salesforce.com; the world’s leading cloud-based CRM software provider. Established in 2010, our network of offices across the planet delivers hard-to-find talent into some of the most exciting projects throughout North America, Europe, Australasia and Asia Pacific, on both permanent and contact hires. With one of our candidates attending an interview somewhere on the planet every 48 minutes, Mason Frank has so far connected over 8,000 happy job seekers with their dream Salesforce role.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

556 reviews

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Rated 5 out of 5 stars

Very kind and supportive

Very kind and supportive! Great experience with Mason Frank so far :)

6 March 2026
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Reply from Mason Frank International

Thank you for your 5-star review! We’re delighted to hear you’ve had such a kind and supportive experience with Mason Frank. We appreciate your feedback and are glad the team has made the process a positive one so far. Wishing you continued success ahead.
The Customer Experience Team

Rated 5 out of 5 stars

Exceptional effort

Did an excellent job matching requirements with a candidate in a very narrow pool of talent. The response and follow ups displayed a commitment and effort to find the talent we were looking for. I also appreciated the organizations out-of-the-box thinking in the offer negotiations.

7 March 2026
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Reply from Mason Frank International

Thank you for your 5-star review! We’re pleased to hear our team was able to identify the right candidate within such a specialised talent pool. Delivering responsive support, consistent follow-up, and creative thinking during the offer stage is exactly how we aim to add value. We appreciate your feedback and look forward to supporting your future hiring needs.
The Customer Experience Team

Rated 5 out of 5 stars

Outstanding support and professionalism throughout the recruitment process

I had an excellent experience working with Mason Frank. The recruiters guided me through every step of the process, maintained consistent follow-ups, and provided timely and constructive feedback.
They handled all communication with the hiring company and acted as a true bridge between me as a candidate and the organization. Their transparency, professionalism, and genuine support made the entire process smooth, clear, and reassuring.
I always felt informed, prepared, and supported, which made a significant difference in my overall experience. I highly recommend their services to anyone seeking a professional and well-managed recruitment process.

28 February 2026
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Reply from Mason Frank International

Thank you for your 5-star review and for sharing such detailed feedback. We’re delighted to hear the Mason Frank team guided you clearly through every stage and provided consistent, constructive communication throughout.

Acting as a true bridge between candidate and employer, while keeping the process transparent and well managed, is exactly how we aim to deliver value. It’s great to know you felt informed, prepared, and supported from start to finish.

We truly appreciate the recommendation and wish you every success in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience, goes the extra mile to lookout for candidates and source roles

21 February 2026
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Reply from Mason Frank International

Thank you for your 5-star review! We’re delighted to hear you had an excellent experience and felt we went the extra mile to represent you and source the right opportunities. Supporting our candidates with proactive, tailored guidance is exactly what we aim to deliver. Wishing you continued success in your career.
The Customer Experience Team

Rated 5 out of 5 stars

My experience with Mason Frank was…

My experience with Mason Frank was excelent, they was able to match my experience and knowledge to a new employer in a very nice way, they kept in touch during the whole process from initial contact to the date of signing the contract. They continously kept me informed and helped prepare me for interviews and how to present my self.

I am very happy with their services and dedication.

16 December 2025
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Reply from Mason Frank International

Thank you for your 5-star review! We’re delighted to hear that the Mason Frank team matched your experience so well and supported you at every stage of the process. Staying closely connected, keeping you informed, and helping you prepare with confidence are all central to how we work. We really appreciate your kind words and wish you every success in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

Brett was terrific to work with…

Brett was terrific to work with throughout the entire process.

10 December 2025
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Reply from Mason Frank International

Thanks for your 5-star review! We’re delighted to hear Brett made such a positive impact throughout the process. We’ll be sure to share your feedback with him, and we wish you all the best in your next step.
The Customer Experience Team

Rated 5 out of 5 stars

Jade Fong

Jade Fong, worked me for the role of Salesforce Developer at Slalom. She is so much professional, skilled and assisted me every steps.

12 December 2025
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Reply from Mason Frank International

Thanks for your 5-star review! We're glad to hear Jade provided such professional and thorough support throughout your journey. She’ll be proud to know her guidance made a real difference. Congratulations on securing your Salesforce Developer role at Slalom, and wishing you continued success ahead!
The Customer Experience Team

Rated 5 out of 5 stars

Stellar performance all around

Stellar performance all around. Communication and punctuality were outstanding. I felt supported every step of the way, no question went unanswered, that said; I couldn’t have worked with a better team. Mason Frank defines this industry.

11 December 2025
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Reply from Mason Frank International

Hi Juan,
Thank you so much for this fantastic 5-star review. We’re thrilled to hear that you had such a positive experience with our team. It's great to hear that you felt so supported throughout and that they were able to help with everything that you needed.
The Customer Experience Team

Rated 5 out of 5 stars

Great Working with Mason Frank

Both Aidan and Shannon have been great to work with. They made sure I was prepared for the interviews, answered all my questions, and followed up appropriately. Great communication and transparency!

8 November 2025
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Reply from Mason Frank International

Hi John,
Thanks for your fantastic feedback! We're so pleased to hear Aidan and Shannon made your experience such a positive one. Preparation, transparency, and clear communication are key to what we do, and it’s great to know that came through. Wishing you all the best in your new role!
The Customer Experience Team

Rated 5 out of 5 stars

Helping each step of recruitment

Jude helped me each step of recruitment, thank you Jude for all your help!

4 November 2025
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Reply from Mason Frank International

Hello Pallavi,
Thanks for your review! We're delighted to hear that Jude provided such great support throughout your recruitment journey. We’ll be sure to share your feedback with them, our team takes pride in helping candidates every step of the way. Congratulations on your new role!
The Customer Experience Team

Rated 5 out of 5 stars

Brett was super!

Brett was super at connecting me with the Alliant team! I appreciated the super prep before with strategizing after meetings and technical interviews.

I look forward to working with Brett again in the future.

24 October 2025
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Reply from Mason Frank International

Hi Matthew,
Thank you for your wonderful feedback! We’re so pleased to hear that Brett provided great support and preparation throughout your process. We look forward to the opportunity to work with you again in the future!
The Customer Experience Team

Rated 4 out of 5 stars

Very professional

The team was thorough, call backs were consistent, and the exchanges very professional.

23 October 2025
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Reply from Mason Frank International

Hi Lindsey,
Thank you for taking the time to provide this feedback. We’re glad to hear that the process felt thorough, consistent, and professional.
The Customer Experience Team

Rated 5 out of 5 stars

Very helpful!

Andrew was very helpful and responsive with helping me secure a job!

9 October 2025
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Reply from Mason Frank International

Hi Pete, thank you for your 5-star review! We’re thrilled to hear that Andrew was so helpful and responsive throughout your job search. We’ll be sure to share your feedback with him — and we’re delighted he could help you secure your new role!
The Customer Experience Team

Rated 5 out of 5 stars

Good support

4 October 2025
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Reply from Mason Frank International

Thank you for your 5-star review. We’re glad to hear you were happy with the support you received and we appreciate your feedback.
The Customer Experience Team

Rated 5 out of 5 stars

Open and Clear Communication

The open and clear communication was great - given that the hiring process for me was very long. My recruiter made me feel like I was the only person they were working with. Every commitment my recruiter made was honored!!

4 October 2025
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Reply from Mason Frank International

Thank you for your fantastic review. We’re so pleased to hear your recruiter provided clear communication and consistent support throughout the process, especially during a longer hiring journey. It’s great to know you felt truly valued and well looked after — we’ll be sure to share your kind words with the team.
The Customer Experience Team

Rated 5 out of 5 stars

Excellent

Communication and documentation was excellent, Onboarding process was quick.

24 September 2025
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Reply from Mason Frank International

Hi Jalaja,
Thank you for the positive feedback. It's great to hear that our team provided excellent communication, documentation, and helped ensure the onboarding process went smoothly.
The Customer Experience Team

Rated 5 out of 5 stars

SFMC Automation Specialist Hire - Ayo nailed it!

Ayo has been extremely thorough in our executive search and remained patient as the scope of our role evolved over the hiring process. Ayo was proactive and really transparent as well as really easy to work with. Overall Ayo is a fantastic player in the MF lineup and would not hesitate to work with him again, highly recommended!

18 September 2025
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Reply from Mason Frank International

Hi Simon,
We’re thrilled to hear that Ayo’s proactive approach made a positive impact throughout your hiring search. It’s great to know that his patience and adaptability stood out as the role evolved. We truly appreciate your recommendation and look forward to the opportunity to work together again!
The Customer Experience Team

Rated 5 out of 5 stars

Great communication and follow-up!!

Great communication and follow-up!!

17 September 2025
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Reply from Mason Frank International

Hi Mahendra,
We're glad to hear that our communication and follow-up met your expectations. Thank you for taking the time to share your positive feedback.
The Customer Experience Team

Rated 5 out of 5 stars

Great fit on the first opportunity

Working with Mason Frank Tenth Revolution Group was an excellent experience from start to finish. My recruiter took the time to understand my background, skills, and career goals, and quickly connected me with an opportunity that turned out to be a perfect fit. I appreciated their professionalism, clear communication, and efficiency throughout the process. The entire placement felt seamless, and I’m grateful for how smooth the transition into my new role has been. I would highly recommend John Gonzalez to anyone seeking a recruiter who truly listens and delivers results.

15 August 2025
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Reply from Mason Frank International

Hello Jonathan
Thank you for your fantastic feedback.
We’re so pleased to hear John took the time to understand your goals and was able to connect you with such a great opportunity on the first try. It’s wonderful to know the process felt seamless and that you’re enjoying your new role. We’ll be sure to share your comments with John, and we truly appreciate your recommendation.
The Customer Experience Team

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