Usually good from here, 3rd time ordering and my partner and daughter had a piece of sellotape in the brownie they were eating. And I tried to reach out to Mary’s cupcakes and unfortunately they are i... See more
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The brownie was lovely, and the frosting on the cakes was great but the cakes themselves were dry. I've edit this to answer as I can't reply, I had the vegan and thought they were dry but vegan can... See more
Company replied
Mary and her cakes are delightful, I've tried a large number of different treats from her offerings and never once been disappointed. You can tell so much love and care goes into every single bake. Th... See more
Company replied
I have to say that the tea cakes I ordered tasted amazing but they were a postal delivery and arrived totally smashed. Such a shame. This won’t prevent me ordering from Mary’s again but I defi... See more
Company replied
Company details
Information provided by various external sources
Delicious fresh treats for those days when you say “I deserve it” x
Contact info
United Kingdom
- www.maryscupcakes.co.uk
3.1
Average
214 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend brownies I had was…
Highly recommend brownies I had was lovely
19 April 2020
Unprompted review
Reply from Maryscupcakes
Hi Kelly,
So glad you enjoyed your brownies ... thanks so much for feedback :)
Mary & Shane
Suburb service and fab goidies
I ordered as an Easter treat for my family who were unable to have their planned Easter. Excellent service throughout. Easy web site to order and pay. Delivery was swift considering the current circumstances.
The end product (mixed brownies) was declared 'Delicious. Lovely gooey brownies and full of flavour. Big lumps of jaffa cakes and chocolate etc'
There were two complaints however, from me as I never got to experience them...my niece's was that she had to share with hubby and kids!
19 April 2020
Unprompted review
Reply from Maryscupcakes
Hi Julie,
Thanks for taking the time to write such a lovely review :-). It really means a lot to us!
Your Niece is certainly not our first customer who does mint not want to share lol
Mary & Shane
Highly Recommended
Excellent brownies and quick delivery. Mary was wonderful to deal with and so helpful. Would definitely recommend!
18 April 2020
Unprompted review
Reply from Maryscupcakes
Hi Lara,
Thanks for taking the time to review, glad the brownies were enjoyed!
Hope Paul’s head isn’t to bad today lol
Shane & Mary
Excellent luxury box of indulgence
Excellent luxury box of indulgence. Different treats for different tastes.
A lovely treat in the current covid lockdown. Thankyou
15 April 2020
Unprompted review
Reply from Maryscupcakes
Hi Zoe,
Thanks for your review.. we love hearing you have enjoyed your treat day x
Mary & Shane
Best Brownies and cupcakes
Always service with a smile, whether at one of the market stalls or online.
We work our weekend schedule around getting our treats from Mary and Shane at the local market because they are that good.
15 April 2020
Unprompted review
Reply from Maryscupcakes
Thankyou :-)... very kind of you to say. Hopefully we will be back at the markets soon as we do find it really enjoyable serving you all
Amazing!!!
Amazing!!! If you haven’t tried the egg smash you’re missing out!
14 April 2020
Unprompted review
Reply from Maryscupcakes
Glad you enjoyed.. totally agree they are an experience not to be missed :)
Scrummy 100% perfect!
12 April 2020
Unprompted review
Reply from Maryscupcakes
Glad you enjoyed :-) thanks for taking the time to review
Brought as a birthday gift had…
Brought as a birthday gift had brilliant feed back they were very much enjoyed
11 April 2020
Unprompted review
Reply from Maryscupcakes
So happy they enjoyed their birthday treat :-)
brilliant brownies
The best brownies I’ve ever had. Amazing flavours and perfectly gooey! Brilliant that they deliver too.
11 April 2020
Unprompted review
Reply from Maryscupcakes
So glad you enjoyed them :-) ... we have felt blessed to be able to deliver through these uncertain times
Loved the brownies and the blondie
Loved the brownies and the blondie! Tastes incredible :)
11 April 2020
Unprompted review
Reply from Maryscupcakes
Thanks for taking the time to review Jo :)... we are so glad you enjoyed your treat day
Great service lovely brownies great…
Great service lovely brownies great Easter presents as delivered by post
10 April 2020
Unprompted review
Reply from Maryscupcakes
Thanks for asking the time to review Karen, so glad you enjoyed your treat day
Excellent service!x
9 April 2020
Unprompted review
Reply from Maryscupcakes
Thank you :-) hope you enjoyed treat day x
Lovely presentation and even better to…
Lovely presentation and even better to taste. Thank you so much. Xx
8 April 2020
Unprompted review
Reply from Maryscupcakes
Bless you Caroline, glad you got them safe :-) ... hope you & Danielle & Kayden are well x
Thank ayou for putting smiles on so many faces!!! 😊
Not only is Mary’s Cupcakes UK fulfilling amazing orders via post in these crazy times, but she is donating boxes of her amazing brownies to the front line NHS staff at the West Midlands hospitals!!!!!
Outstanding products, great service and such s lovely gesture by a family run business!!!!
Big shout out for Mary and Shane!!
THANK YOU! For putting smiles on all our faces!!!!!
8 April 2020
Unprompted review
Reply from Maryscupcakes
Brought a tear to my eye, that may be the exhaustion lol ... thankyou so much whoever this was it means a lot x
Tailored needs
Speeded up my purchase because the recipient had birthday soon. Loved it! Thank you, Marry
7 April 2020
Unprompted review
Reply from Maryscupcakes
Thankyou for your review, we really appreciate it... glad it got there on time :) we will always try to accommodate if possible x
Excellent service and products
Excellent service and products. Love Mary's brownies and treats
6 April 2020
Unprompted review
Reply from Maryscupcakes
Bless you Kayla.. thankyou very much
Excellent as always
Hi usually buy your cakes at Sutton Market, but when I saw the smash eggs I just had to order one! All I can say is wow!! It really didn’t last very long and it was too good to share haha!
5 April 2020
Unprompted review
Reply from Maryscupcakes
Bless you Nikki, thanks for your review it means a lot :-) ... the eggs are insane, glad you enjoyed it x
Reply from Maryscupcakes
Thanks for taking the time to give us a review x
Beautiful blondies
Beautiful blondies and my friend was over the moon with her smash egg. We even got delivery within 4 days which is amazing at the moment
3 April 2020
Unprompted review
Reply from Maryscupcakes
Thanks for your review we really appreciate you taking the time :) glad you enjoyed your blondies x
Reply from Maryscupcakes
Thanks for taking the time to review us x ... we will always try our best to get them there quick & fresh x
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