Martin & Co Croydon Reviews 

7
TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

7 reviews

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3.4

All reviews

(7)

1 review in the last 12 months

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Rated 1 out of 5 stars

Extremely disappointed and upset!!!

Extremely disappointed and upset!!!
I agreed a price to find my tenants only and asked if there were any hidden costs, to which they said no. Then a month later they added on VAT after it was not even mentioned at the meeting.., then waited 2 long months to find tenants. Then added on a mountain of extra costs (which was needed but by no way cheap) including £408 to clean the property!!!! They offered this service but I thought it would be around £60 as the whole house was brand new and refurbished, bathroom unused, new floors etc. They should have warned me of how high these extra costs were especially after I was offered a payment plan solution BEFORE adding that on because of how expensive all the other extra costing was. In keeping this information I don't believe they have the customers best interest at heart. I wouldn't recommend them and I feel utterly horrified, I can't even face my invoice let alone think about paying it. I don't appreciate the lack of transparency and I feel completely painted into a corner. I'm so glad I didn't opt to do full tenancy service, God knows what else they would have sprung on me

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Very experienced property agent

We had a pleasure of dealing with Paul at Martin &Co. He is very experienced, attentive, efficient and super helpful. He keeps you informed though the sale process and is very honest in his approach. We look forward to work with Paul again. Highly recommend. Emilia & Pawel

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Genuine Caring Service

Thank God for Dhennusha! So warm and friendly. She really went above and beyond to help us find a property, even when we lost our first offer she was already on the ball to find me and my partner our dream home before our wedding! This is what you call genuine caring service.

17 April 2025
Unprompted review
Rated 5 out of 5 stars

I've just sold my flat with Martin & Co…

I've just sold my flat with Martin & Co Croydon. Paul and his team have been exceptionally helpful at each step of the process.
The listing was done quickly, after a third viewing I had an offer. I've used their recommended solicitor and that really helped to progress things. Paul was helping to coordinate and speed things up. He wound always respond to my calls and e-mails straight away and it was a pleasure to deal with somebody so professional and friendly.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and professional.

Very helpful and professional.
I first contacted Peter from Martin & Co a full 9 months before I put my property on the market.
He came round and advised me on what to do in the way of getting my flat ready for sale. Very helpful.
Dominic took care of the details when I finally put it up for sale and was as professional as you can get.
Communication was fantastic. Everything was done smoothly and I had none of the usual 'stress' associated with selling a home.
Thanks again. Great agents.

1 December 2023
Unprompted review

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