MLP / Marie Louise Paris Reviews 

My favorite brand! I love their products & quality! I feel so stylish when I go to the gym in their workout sets! Love it! 😍

Absolutely love the quality and pieces this brand has to offer. Not only are they unique and girly but make me feel so confident and they are so functional. I have so many pieces and I can’t even tell you which is my favorite because I love them all. If you’re thinking, don’t second guess just buy it. You won’t regret it!

Juliana was being very helpful and supportive

I loved the mood set in ivory. It’s buttery soft and so flattering. The quality is excellent and I get many compliments each time I wear it! Thank you MLP!

DO NOT BUY! Send me only half of my order and everything had marks. The customer service is none existent. Luckily I have a large platform on social media so will be reviewing on there. PLEASE REPORT THE WEBSITE TO BE CLOSED DOWN! It’s a scam

Amazing leggings and tops! Had to do an exchange and the customer service was fabulous.

I do not know how the reviews are so high, they must be bought. my order finally arrived 2 months after I ordered it. but the clothes were packaged so poorly some of them are ruined, and part of the order was wrong. When I say packed poorly, I mean zero thought, crumbled into a ball and shoved into a bag. The folds from the crumbles (probably from the 2 months of transportation/temperature changes) ended up staining into the clothes. I cannot get ahold of anyone, I would have liked the items, they fit fine (most of them at least. Some were not as expected from the photos) , but so little effort was placed in the shipping that now everything is beyond repair

I would like to just return everything, but there are no free returns. And I cannot get ahold of customer service.

It's a con. I ordered £300 worth of clothing. Received cheap, nasty children’s bridesmaid dresses instead of what I ordered. No response from their info email. Outrageous.

Not too charming on customer service, I have just had this email about returning my item, which arrived to me with a mark on the sleeve. I would avoid this company if you want a reasonable response when things go wrong:

‘I want to remind you that you will be responsible for the return fees as we as we covered high shipping fees to your location….If you’re located outside the EU, please note that we are not covering customs and suggest you please declare the value as a $10 gift the lowest possible fee since this shipment is a return and the package value is a return/gift. Unfortunately, if you don’t declare low fees to avoid custom high fees, we will pay for it and deduct it from your refund’

I have placed an order on June 19 for over £200 - I am still waiting for delivery - 3 weeks ago
.. I would like a refund for order no 25657 for non receipt of order as a matter of urgency .. I have contacted the company so many times and no idea what courier is delivering my order and what warehouse it is in

First of all I had to wait a very long time for my package so I was already e-mailing several times.. the responses were quick. After I finally received my package I found out that everything came from China like the smell of it. There was no logo on any of the items I ordered just a simple tag with Marie Louise which is to cut off. Even the sizes were Asian sizes and non of them were in my orginal size. I wasn’t happy with my order at all so after a few e-mails Marie Louise finally gave me a return address. I paid 20 euro to make sure was not get lost but the delivery company couldnt return the product because the address was not correct so I e-mailed again they blaimed me that I have was wrong so I did a second attempt for delivery.. again the address didnt exist .. when I looked on Google maps I found some pizza restaurant.. which was not MLD Business
2 Rue Beauvoisine
76000 Rouen
So once you decide to order something know that all the items are not returnable in case it won’t fit. The money you pay is way above the prices they bought those clothes for. Low quality gym clothes from China I won’t recommend nobody.

Delivery time was very long as their items ship from China (I'm assuming this is a drop-ship store), but then when I received the skirt I ordered the sizing was completely off. I'm normally an L and this was more like an XS or S. I gave it to a friend, who used the skirt once, washed it, and then the color completely changed from a soft pink to dirty gray. I sent a complaint to the company about the sizing and color change and it took a while to get a reply. In the end they offered me 70% off for a new item (which I don't want, after this experience) and later on even the same item again. As my trust is 0 I didn't take on the offer, and I would've appreciated my money back as this is simply just a bad experience and my money thrown away.

This ia an ordinary dropshopping who simply is not providing return detaila, only if I stop a dispute. Their stuff that was sent at 150 euro. And is all small and cheap. Came 2 weeka late. And now I cannot return it, because the service person is not willing to provide me with an adress because I opened a dispute with paypal. Unbelievable. I just want to send the items back and get my money back.

This is their blackmailing mail:

Hello Nicole,

Thank you for your message.

Unfortunately, as long as the dispute is ongoing, we are unable to take any action on our side.

If you would like a refund, the dispute must first be canceled. Once it is canceled, we will provide you with the return address.

Additionally, in accordance with our general terms and conditions, return shipping costs are your responsibility for any refund request.

If you choose not to cancel the dispute, we fully respect your decision and will submit our response until it is resolved.

Hope this helps.

Kind regards,
Miangaly
Customer Support Team
Monday-Friday

Do not buy here. It is a not reliable company!

Fast delivery but the products are poor quality for the price. The twist back top I got, I thought I chose the wrong size but when I went up in size it stayed just as tight in the waist and only the bust increased. The white sports crop I got is very poor quality, cheap material and the pads are creased and lumpy. I had to fully tighten the straps and even doing so they were so elasticated they remained loose and feel like they are going to tear or stretch out within weeks. Can't wear this anyway with the lumpy padding.
As I live in Australia the refund options are harder and require me to pay international postage.

I placed an order with MLP, and it has been an absolute nightmare from start to finish. After repeatedly checking in, my package finally arrived 1.5 months later — opened, damaged, and missing items.

When I reached out, they told me I could return it for a refund, but I would have to cover the return shipping costs myself. Then, despite Track & Trace showing that the return had been received, MLP claimed they never got it. Now I’ve received a message from DHL saying the package is being returned to the Netherlands — to an unknown location — and MLP refuses to take any responsibility.

I’m left with no clothes, no refund, and a lot of frustration. This company is completely unreliable and unprofessional. I will never order here again, and I strongly recommend others to stay far away from MLP.

I ordered two weeks ago.. nothing yet. only the message that my order has left China. I thought I ordered from a French site who shows clearly they have the items on stock. In China appereantly. I did read the terms and conditions, but it is nowhere stated it comes straight from Asia. It appears to be French. If I would have known, I would not have ordered, since I don't want my clothes to fly in in 3 weeks time.

The clothes are very comfortable, and the quality has been great so far. The designs are also very flattering, though a few of the tops I ordered didn’t quite suit me. That said, the customer service team was responsive and helped make the refund process smooth and hassle-free. I’ll definitely be back :)

I am a yoga instructor and i should say never have experienced such a poor quality and customer experience. I dont know who are these girls wearing MLP and look good on how mych photoshop has gone there but these could only be suitable for super skinny women. The quality is poor ( equal to bohoo ) and not flattering. Their Bot response was free returns and the brand sorry thats a wrong answer and you have to pay a lot of money to return the items, not taking responsibility or refunding. Save yourself the trouble and your money. I recommend BAM clothing, b corp certified same price and so much better. Avoid this brand in any cost!

Smells like a scam! I ordered 8 products and had to wait over a month to receive the products. When they arrived it was clear the products came directly from China and the quality was very poor (from which I concluded that likely most products offered by MLP will be poor quality because I ordered a variety of items). I emailed the company what my options were and they offered store credit of 70% of the order’s value. That meant though that I have to order even more of this poor quality product, so I decided to return everything instead and followed the exact instructions to return (instructions were included in a very long email, it's not on the website). I shared evidence of the return, including a return slip, tracking number and a picture of the package returned. I frequently had to ask for an update and the company asked for the same information (return slip) multiple times even though I had already shared this. Communication became very slow after that and eventually I received an email today that the package never arrived at the return address and there is nothing they can do. An absolute lie, I can tell from the tracking information the return package arrived weeks ago at the address the company provided as the return address. Don't ever order here.
UPDATE: after I posted all of the above, they have shared an update (still not confirming receipt) and refunded my money. Interesting process and I am of course am happy to have my money back. Will still never order again.

My 1st purchase from this store, was a bit worried as I usually like to try things on rather than online, also being in US while store is in France .. I purchased 2 leggings and supposed to have a gift as the offer but for some reason wasn't added ..
I reached out to the customer service and Danielle did awesome job, she sent my missing gift even though my order was shipped already..
Thanks so much Danielle :) and hopefully those leggings fit so I wont keep sending requests back :D