MAP Surveyors Reviews 

41
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with the professional services provided. Customers frequently praise the exceptionally helpful staff for conducting thorough property inspections, taking time to answer questions, and ensuring complete understanding. People deeply appreciate the rapid communication, friendly interactions, and efficient turnaround times when scheduling appointments and receiving detailed documents. However, some customers also noted occasional scheduling delays, longer waiting periods before completion, and frustrations regarding property access limitations during the inspection process. Despite these specific drawbacks mentioned by a few individuals, the vast majority remain extremely satisfied and eager to recommend the business.

What people talk about most

Service

Customers consistently note positive experiences with service, describing the surveyors as professional,... See more

Staff

Reviewers highlight positive aspects of staff, praising their professional, knowledgeable, and thorough... See more

Customer service

People report positive experiences with customer service, highlighting timely site visits, professional... See more

Response time

Reviewers share widespread satisfaction regarding response time, highlighting quick replies and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The surveyor called me on the day after completing the survey to give me the gist of what he had found at the property. A week later I was sent a comprehensive report and was able to phone the survey... See more

Rated 4 out of 5 stars

We used this company to carry out a survey on our soon to be new home. We received a very thorough report which allowed us to negotiate a reduction in the sale price to cover some repairs that were... See more

Rated 4 out of 5 stars

Mostly easy process, had some difficulty with the online account, but Hayley Beasley was able to help get the survey underway, keeping me in the loop by email. The friendly surveyor called on the day.... See more

Rated 5 out of 5 stars

We had a great experience with this surveyor, was firstly contacted by Dean the day before the survey to ask us if we had any areas of concern in which we like him to look at while he was there, we re... See more


Company details

  1. Chartered Surveyor
  2. also in
  3. Real Estate Surveyor
  4. Surveyor

Information provided by various external sources

MAP Chartered Surveyors are approved #surveyors to major UK banks, building societies, insurance companies & housing associations Email : jpi@mapsurveyors.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

41 reviews

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No history of asking for reviews

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4.5

All reviews

(41)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional & friendly

Professional & friendly
This company was recommended to me by a colleague, who was very happy with their service.
Dean did a level 2 survey for me on a prospective property, he was very thorough, with attention to detail and promptly delivered the report, during a phone call he gave advice and recommendations regarding priority repairs and practical maintenance, which provided me with confidence to purchase the property.
I would recommend Dean and MAP to family and friends.
Thank you Dean

23 September 2026
Unprompted review
Rated 5 out of 5 stars

MAP Surveyors - Level 2 survey

MAP Surveyors provided us with a thorough survey, as requested, on a property we were purchasing. The report that followed was both detailed and instructive on how we should act on certain flags raised.

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Had a survey done on a house we were…

Had a survey done on a house we were looking to buy had a very detailed conversation about the house and what the survey showed up
Very informative and professional approach would certainly use them again and recommend them to family and friends Thankyou

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 building survey

We had Chris from MAP carry out a Level 3 building survey on a property we are purchasing and we couldn't be more grateful for the service he provided. Chris went above and beyond any other surveyor I have ever experienced — he didn't miss a single area of the property, and the survey was thorough in a way I have never encountered before.
What really stood out was the time Chris gave us afterwards — he spent over an hour patiently going through the survey with us, explaining every finding and answering all our questions until we felt completely confident we understood the report. That level of care and generosity with his time made a real difference, and we're so thankful for it.
The final report itself was detailed but easy to understand, striking a great balance between technical accuracy and plain-English explanations, which made it genuinely useful when negotiating and planning next steps.
Professional, knowledgeable, and clearly experienced — we can't thank Chris and the team at MAP enough, and would highly recommend them to anyone needing a building survey. We ourselves will be back for any future purchases.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

The Surveyors handled my request for a valuation at very short notice and this was very helpful to me. I received a detailed and well written valuation report.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Very good service.

The surveyor was very quick in getting back to me when I requested a call. He very kindly answered some questions I had,going out of his way to be very helpful.
The report came through quickly after the actual survey and was very thorough and clear to read ,with advice on points we need to raise with our solicitor.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, quick, friendly service. Very knowledgeable. I had the pleasure of Nick completing a RICS valuation on my property and also surveying my new purchase.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the property…

I was very pleased with the property survey carried out. The surveyor was professional, thorough, and knowledgeable throughout the process. The inspection was conducted carefully, and the findings were explained clearly and in a straightforward manner.

Overall, I found the service to be efficient, professional, and reliable. I would have no hesitation in recommending their property survey services to anyone looking for a thorough and trustworthy inspection.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Very professional.

I was so impressed with how efficient and thorough the surveywas carried out. It was very detailed and informative. Highly recommend.

13 August 2026
Unprompted review
Rated 3 out of 5 stars

Survey

When my survey was carried out, Dan was very thorough and efficient with everything keeping me well informed during the whole process. The final report was clear and easy to understand. However, their booking process was not great. My survey was originally scheduled for a date when they were unavailable which meant I ended up incurring a 2.5 week delay at very short notice.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Comprehensive Survey

We recently got a Level 3 Building Survey and were extremely impressed with the service received. The survey was exceptionally thorough, detailed and easy to understand, clearly highlighting both immediate and future maintenance considerations without causing unnecessary concern. The report was delivered promptly and provided us with the confidence needed to make an informed decision on our property purchase. Communication throughout was professional and responsive, and the attention to detail was outstanding. I would not hesitate to recommend them to anyone purchasing a property and requiring a detailed survey.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service with this surveyor

We had a great experience with this surveyor, was firstly contacted by Dean the day before the survey to ask us if we had any areas of concern in which we like him to look at while he was there, we received an email to tell us he had been to the property and then then next day we received the report. Very impressed with speed of the whole process.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Russell Foote mapsurveyors

Russell Foote carried out the survey on our prospective property and provided an excellent service throughout. He was friendly, professional, and took the time to clearly explain what the survey would cover and what we could expect from the process. He also asked whether there were any specific concerns or areas we wanted him to focus on.

Once the survey had been completed, Russell contacted us to talk through the findings and ensure we fully understood the report. He was happy to answer any questions we had and clarify anything that wasn't clear. Nothing ever seemed too much trouble, and he was always approachable and willing to help.

We really appreciated his support and would have no hesitation in recommending him. Thank you, Russell.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service - Everything I Wanted

I'm in the middle of a slightly unusual property transaction and wasn't sure how much to offer the vendor. I requested a level 2 survey and valuation which was booked in swiftly with Surveyor Matthew M. He contacted me before the survey to discuss the property and then completed swiftly, with the report coming through the next day. The whole process has been excellent, with both Matthew and Amie who set up the survey being a pleasure to deal with. Cant recommend highly enough

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional detailed service

From the first enquiry MAP sent me all the information and the process was simple and easy. Before the survey I was informed of the process and the surveyor contacted me the day prior. On completion I was called by the surveyor and he discussed his findings and told me I would have the full report in 2 days. The report was in-depth and easy to follow and worth have completed.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Map Surveyors were such an ease to deal…

Map Surveyors were such an ease to deal with from start to finish.A competitive rate and being kept in the loop if any changes came about.
Even when we had a survey booked on a property that fell through.It was no stress and just banked till we found somewhere else.
We had a level 3 survey.Our surveyor gave us promptly a brilliant report,contacting us prior to ask if we had any specifics to look at.
All in all an excellent service.

29 July 2026
Unprompted review
Rated 4 out of 5 stars

Mostly easy process

Mostly easy process, had some difficulty with the online account, but Hayley Beasley was able to help get the survey underway, keeping me in the loop by email. The friendly surveyor called on the day. The flat being surveyed is a modern one, hence I am quite impressed the surveyor managed to point out a critical issue in worth fixing.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

I've received other surveys with…

I've received other surveys with different companies with no pictures so it was good to get a full report with lots of useful information I can use during my property journey.

31 July 2026
Unprompted review

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