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Manuka Doctor Reviews 

4,842
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,707 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, taste, and health benefits of their products, particularly the honey. The ordering process is frequently highlighted as smooth, with competitive pricing and efficient, prompt delivery. Many reviewers appreciate the overall value for money, especially when utilizing deals and offers, making high-quality products more accessible. However, some people were dissatisfied with the product packaging, specifically mentioning plastic jars that were difficult to open and concerns about plastic affecting honey quality. A few other people also felt that there were occasional issues with delivery, including delayed orders or items not being received. Additionally, some customers noted concerns about products arriving with a short shelf life, an unpleasant taste, or even experiencing allergic reactions.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality and taste... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the honey... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting fast, efficient, and prompt... See more

Price

Consumers find price to be positive, often praising the great value for quality goods and competitive... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is generally easy, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more

Company replied

Rated 5 out of 5 stars

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more

Company replied

Rated 5 out of 5 stars

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more

Company replied

Rated 5 out of 5 stars

Always do by phone as easier for me. The assistant helped me and was friendly as usual. Reliable company. Easy to pay. Annoyingly you have stopped doing the large hand pump hand lotion but she sai... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

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Our guide to genuine Manuka Honey

What you need to know to avoid fake Manuka Honey.

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(4,842)

1,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Manuka Honey 's half price deals

I love Manuka Honey and because it can be quite expensive I always wait until they do the half price deals then that is great value for your money!

4 May 2026
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Reply from Manuka Doctor

We're so glad to hear you love our Manuka Honey and find our deals to be great value! We appreciate your positive feedback.

Rated 4 out of 5 stars

Product

Product
I am happy with the product, reasonable prices and offers.

8 June 2026
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Reply from Manuka Doctor

Thank you!!

Rated 4 out of 5 stars

Manuka and counting!

As always, reliable, informative and prompt to deliver. I have been using Manuka for years and - fingers crossed - I approach my 8th decade in fair form! Manuka has been part of that process.

15 June 2026
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Reply from Manuka Doctor

We're so happy to hear our products have been a reliable and informative part of your journey towards good health for many years. We appreciate your kind words!

Rated 5 out of 5 stars

Excellent quality honey

Excellent quality honey at such a reasonable price. I always buy from here.

12 June 2026
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Reply from Manuka Doctor

We appreciate the fact you keep returning 🍯 ❤️

Rated 5 out of 5 stars

Excellent product

Excellent product. Good price point. 640mgo helps with sore throats and colds.

15 June 2026
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Reply from Manuka Doctor

We hope you continue to enjoy our honey and feel the benefits!

Rated 5 out of 5 stars

Manuka Doctor sell top quality products…

Manuka Doctor sell top quality products and their stuff arrives promptly and is well packed. They don’t pester you for reviews, in fact I’m leaving this review purely by choice and without being asked to do so.
It’s worth keeping an eye out for their sales when there are bargains to be had.
This is my third time as a return customer which speaks for itself. (I’m a NZ’er and can recognise good Manuka
honey when I see/taste it!)
Try it, I’m sure you won’t regret it.

25 June 2026
Unprompted review
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Reply from Manuka Doctor

We are so pleased to hear about your positive experience with our products and service. We truly value your continued support and are especially happy that, as a New Zealander, you recognize the authenticity of our Manuka honey. Thank you for your kind words and for choosing us!

Rated 5 out of 5 stars

Great tasting honey

Great tasting honey , used when I was unwell , got at a good discount , nice fast delivery

6 January 2026
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Reply from Manuka Doctor

We're so glad to hear you enjoyed the great taste of our honey and that the fast delivery was helpful when you were unwell!

Rated 1 out of 5 stars

The most bad company so about service

The most bad company

2 June 2026
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Reply from Manuka Doctor

We can see your delivery failed as unfortunately the address you provided for the order was incorrect.
A refund for your order has already been issued.
Any problems please get in touch directly so we can assist.

Rated 5 out of 5 stars

I’ve only had prompt and reliable …

I’ve only had prompt and reliable service from Manuka doctor in the three years that I’ve been a customer.

10 June 2026
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Reply from Manuka Doctor

We are so happy to hear you've consistently received prompt and reliable service from us! Thank you for your loyalty.

Rated 5 out of 5 stars

Manuka doctor

Saw an advert for this company with great reviews
Ordered some face cream, easy to order, didn’t take long to get delivered, haven’t start using it yet though but a good company

27 March 2026
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Reply from Manuka Doctor

We are so happy to hear you had a great experience ordering from us! We hope you love the face cream when you start using it.

Rated 5 out of 5 stars

Excellent

So easy to use, great offers and fast delivery

11 June 2026
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Reply from Manuka Doctor

We're glad our service met your expectations!

Rated 5 out of 5 stars

Using it for medicinal purposes

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)would help cure this.
I would say after 5 days it definitely helped as I now can breath alot better but have also been taking this along with olive leaf capsules . Great tasting honey with positive health benefits.

11 June 2026
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Reply from Manuka Doctor

We're glad to hear you are feeling the benefits of Manuka honey, we hope you continue to enjoy!

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