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Manuka Doctor Reviews 

4,856
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,707 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, taste, and health benefits of their products, particularly the honey. The ordering process is frequently highlighted as smooth, with competitive pricing and efficient, prompt delivery. Many reviewers appreciate the overall value for money, especially when utilizing deals and offers, making high-quality products more accessible. However, some people were dissatisfied with the product packaging, specifically mentioning plastic jars that were difficult to open and concerns about plastic affecting honey quality. A few other people also felt that there were occasional issues with delivery, including delayed orders or items not being received. Additionally, some customers noted concerns about products arriving with a short shelf life, an unpleasant taste, or even experiencing allergic reactions.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality and taste... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the honey... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting fast, efficient, and prompt... See more

Price

Consumers find price to be positive, often praising the great value for quality goods and competitive... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is generally easy, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more

Company replied

Rated 5 out of 5 stars

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more

Company replied

Rated 5 out of 5 stars

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more

Company replied

Rated 5 out of 5 stars

Always do by phone as easier for me. The assistant helped me and was friendly as usual. Reliable company. Easy to pay. Annoyingly you have stopped doing the large hand pump hand lotion but she sai... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

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Our guide to genuine Manuka Honey

What you need to know to avoid fake Manuka Honey.

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,856)

1,589 reviews in the last 12 months

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Rated 5 out of 5 stars

Manuka Doctor a reliable company.

Manuka Doctor never make errors in their order deliveries. Their products are gorgeous and they are a reliable company.

29 May 2026
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Reply from Manuka Doctor

We're so glad to hear you love our products and delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Quality products

Products are really good quality and to purchase in the sale was amazing.
One parcel arrived damaged but was quickly replaced so service is good too.

28 May 2026
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Reply from Manuka Doctor

Thank you for your review! We are sorry an order arrived damaged and were happy to help resolve this for you :)

Rated 5 out of 5 stars

Great Honey

Great Honey, great service, all we need, thankyou Mary.

28 May 2026
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Reply from Manuka Doctor

We are so happy you enjoyed our honey and service. Thank you for sharing!

Rated 3 out of 5 stars

Not the same anymore. Bring back H&B

The anti scratch serum is good but there could be better indications on usage. E.G. just did a lip filler and don’t know if that can help.

I was expecting the serum to be more gelly rather than a cream, so, disappointed with the texture.

28 May 2026
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Reply from Manuka Doctor

Glad to hear you're enjoying our skin ease gel, if you need further advise on how to use you're welcome to contact customer services with any questions or refer to the products page on our website.
Thanks for sharing your thoughts on the texture of our serum, the Manuka honey contents will provide the slightly more creamier effect.

Rated 5 out of 5 stars

Quick delivery and well packaged

Quick delivery and well packaged. Excellent product and helped with my cancer recovery.

28 May 2026
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Reply from Manuka Doctor

We're so glad our product arrived quickly and well-packaged. We are truly happy it aided your recovery.

Rated 4 out of 5 stars

Arrived on time and was carefully…

Arrived on time and was carefully packed,I have been using the Day cream every day since it arrived.Its very thick but rubs in quickly.And the cashmere cream I thought it was to thin but again it was easy to use.I haven’t seen any difference in my skin yet as I have only been using them a short while.

28 May 2026
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Reply from Manuka Doctor

We're glad they were easy to use. We hope you'll see the desired results with continued use.

Rated 5 out of 5 stars

I take it to help chest infections and…

I take it to help chest infections and because it's best uou can use i recommended it to all my friends i get my delivered for me cause I am part disabled

20 January 2026
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Reply from Manuka Doctor

We're so glad to hear our product helps you with chest infections and that you recommend it to friends. We appreciate your kind words!

Rated 5 out of 5 stars

MANUKA DOCTOR HONEY, 2ND TO NONE

I find the quality of Manuka Doctor honey excellent. I have consumed it for years and will continue to do so. It tastes lovely and makes me feel good.
The delivery service is good and reliable. Keep up the good work.

26 May 2026
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Reply from Manuka Doctor

We're so pleased to hear you consistently enjoy the quality and taste of our honey, and that it makes you feel good. We appreciate your kind words about our delivery service!

Rated 5 out of 5 stars

The excellent quality 540 & 640 MGO…

The excellent quality 540 & 640 MGO Manuka honey arrived promptly, and tastes delicious.
I’ll definitely be ordering again.

26 May 2026
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Reply from Manuka Doctor

We're so pleased to hear our Manuka honey arrived promptly and tastes delicious. We appreciate your kind words!

Rated 1 out of 5 stars

Soso

I bought something, Didn't receive it

26 May 2026
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Reply from Manuka Doctor

Hello, I am sorry to read you have had an issue.
Unfortunately, we have been unable to locate any previous correspondence from you regarding this matter.
However, we have investigated the issue and it appears that the was delivered on 27/5/26 successfully.

If you have any further queries please email us on customerservices@manukadoctor.co.uk

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very good promotional price

30 April 2026
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Reply from Manuka Doctor

We're so happy you enjoyed the fast delivery and promotional price!

Rated 5 out of 5 stars

Real good honey

Quick delivery, awesome deals and some proper nice honey.

16 April 2026
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Reply from Manuka Doctor

We are delighted you enjoyed our honey and deals, and appreciate your comments on delivery!

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